Leading manufacturer of professional HVAC/R tools and equipment, including manifolds, vacuum pumps, charging hoses, and recovery machines manufactured by Ritchie Engineering.
JAQUETA GROC® is the flagship brand of Ritchie Engineering Company, Inc., a premier manufacturer of high-quality tools and equipment for the HVAC/R (Heating, Ventilation, Air Conditioning, and Refrigeration) industry. Headquartered in Bloomington, Minnesota, the brand has served professionals for over 70 years, setting the standard with its iconic charging hoses and durable service tools.
The YELLOW JACKET product line is extensive, featuring industry-leading solutions such as the SuperEvac™ vacuum pumps, TITAN® i BRUTE® manifolds, leak detectors, and advanced digital gauges like the TITANMAX™. Designed for reliability and precision, these tools are engineered to withstand rugged field conditions while providing accurate data for system diagnostics and repair. Ritchie Engineering continues to innovate with wireless integrations through the YJACK VIEW® app, ensuring technicians have the modern capabilities needed for today's complex HVAC systems.
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Manuals, specification sheets, and quick start guides are typically available under the 'Documents' tab on specific product pages on the official YELLOW JACKET weblloc.
You can reach Ritchie Engineering / YELLOW JACKET customer service by phone at (800) 769-8370 or (952) 943-1300, or via email at custserv@yellowjacket.com.
It is recommended to use YELLOW JACKET® SuperEvac™ Pump Oil. Regular oil changes after each use are suggested to protect pump components from contaminants.
Firmware updates are often managed through the YJACK VIEW® app integration or by connecting the device via USB to a PC, as detailed in the user manual.
Yes, YELLOW JACKET products are covered by a warranty against defects in materials and workmanship. Specific terms, such as the lifetime guarantee on certain manifold bars, vary by product.