SONY RM-IP500 Remote Controller Setup Software

Especificacions

• Producte: comandament a distància
• Versió del programari: 1.2
• Supports: VISCA over IP protocol
• Connection: LAN connection

AVÍS ALS USUARIS
© 2017 Sony Corporation. All rights reserved. This manual or the software described herein, in whole or in part, may not be reproduced, translated or reduced to any machine readable form without prior written approval from Sony Corporation.
SONY CORPORATION NO PROPORCIONA CAP GARANTIA EN RESPECTE A AQUEST MANUAL, EL PROGRAMARI O ALTRA INFORMACIÓ QUE HI CONTINGUEIX I PER LA PRESTA RENUNCIA EXPRESSAMENT A QUALSEVOL GARANTIA IMPLÍCITA DE COMERCIABILITAT O IDONEIDAD PER A QUALSEVOL PROPÒSIT PARTICULAR EN RESPECTE A L'ALTRA INFORMACIÓ D'AQUEST MANUAL. EN CAP CAS, SONY CORPORATION SERÀ RESPONSABLE DE CAP DANYS INCIDENTALS, CONSEQUENTLS O ESPECIALS, JA SIGUI BASATS EN DORMIR, CONTRACTE O ALTRE CAP QUE SORRIREN O EN RELACIÓ AMB AQUEST MANUAL, EL PROGRAMARI O ALTRA INFORMACIÓ QUE HI CONTINGUT.
Sony Corporation es reserva el dret de fer qualsevol modificació a aquest manual o a la informació que hi conté en qualsevol moment sense previ avís.
The software described herein may also be governed by the terms of a separate user license agreement.

• Microsoft i Windows són marques registrades de Microsoft Corporation als Estats Units i/o a altres països.
• Intel and Core are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

All other company and product names are trademarks or registered trademarks of the respective companies or their respective makers.

Introducció

This document describes how to use the RM-IP Setup Tool setup software for configuring Sony remote controllers and cameras that support the VISCA over IP protocol connected by LAN connection.
Before use, connect the remote controllers, cameras, and the PC on which this software is installed. Turn on each device in turn when performing the configuration. For details about connecting devices, refer to the operating instructions of each device.

Utilitzant aquest manual
The Operating Instructions is designed to be read on a computer display.
The content you need to know in order to use the unit is described here.
Read it before you operate the unit.

Saltant a una pàgina relacionada
When you read the instructions on a computer display and click on the related part of the relevant page that is being displayed, you jump to the related page. Relevant pages can be searched easily.

Mostra examples
The displays described in this manual are explanatory examples. Note that some displays may be different from the ones that actually appear.

Impressió de les instruccions de funcionament
Segons el vostre sistema, determinades pantalles o il·lustracions de les instruccions d'ús, quan s'imprimeixen, poden diferir de les que apareixen a la pantalla.

Terminology in this document
In this document, a remote controller that supports VISCA over IP is referred to as a “remote controller,” and an IP camera that can be configured using this software is referred to as a “camera.”

Downloading and Starting the Software

Preparant un ordinador
Prepare a PC on which to install the software.
The required system configuration is given below (as of August, 2025).

• OS: Windows 10 or Windows 11

Notes

• RM-IP Setup Tool may not operate correctly if you use a personal firewall or antivirus software in your computer. If using such software, temporarily disable the corresponding software and settings.
• If using Windows 10, turn tablet mode off.

Instal·lació del programari

1. Descarregar Setup_RM-IP_Setup_Tool.msi from the download site.
2. Copia el descarregat file to any location on your PC.
3. Feu doble clic a file i seguiu les instruccions a la pantalla per instal·lar el programari.

Iniciant el programari

1. Connect the PC on which the software is installed and the cameras to the same network segment.
   Nota
   A camera that is connected to a different segment than the PC cannot be configured.
2. Double-click the RM-IP Setup Tool icon. The RM-IP Setup Tool launches and the setup screen appears.

The name and function of the parts of the setup screen are described below.

Nota
The buttons at the bottom of the screen vary depending on the selected tab.

Canvi de l'idioma de visualització
You can set the display language of the screen to English or Chinese as required. The default language is English.

1. Click Language on the menu bar, and select the desired language.
   When switching the display language, a message is displayed stating that the unit must be restarted.
2. Feu clic a D'acord.
3. Restart the RM-IP Setup Tool.
   After rebooting, the screen switches to the selected language.

Configuring Cameras and Remote Controllers

To control cameras from a remote controller, the IP address of the cameras and remote controller must be assigned.
Perform this configuration when the cameras and remote controllers are first connected, and when adding a camera or remote controller.

Configuring the Cameras

1. Turn on the remote controllers, cameras, and other devices connected to the network.
2. Start RM-IP Setup Tool and click the Camera tab. The Camera List screen appears.
   Cameras connected to the same segment are displayed in the list.
   MAC address is a unique address and cannot be changed.
   Notes
   • If the number of cameras listed on the screen differs from the actual number of cameras on the network, click Refresh to update the screen. If the numbers are still different, check the connections by referring to the Operating Instructions of the remote controller and camera.
   • The message “User Account Control – An unidentified program wants access to your computer” may appear. In this case, click Allow.
   • Cameras that are connected to a different segment than the PC on which RM-IP Setup Tool is installed cannot be detected. To set a camera that is connected to a different segment, see “To control a camera in a different segment” (page 9).
     Consell
     For details about checking the MAC address, refer to the operating instructions of each device.
3. Estableix el nom de la càmera.
   Enter the camera name in the Name column. The camera name is used when creating the camera table. Setting a name that is easy to identify is convenient when changing settings.
   Consell
   You can use any of the following characters (up to 8 characters) in the camera name.
   Space , ! # $ & ‘ ( ) * + – . / 0 1 2 3 4 5 6 7 8 9 ; < = ? @ A B C D E F G H I J K L M N O P Q R S T U V W X Y Z [ \ ] ^ _ ` a b c d e f g h i j k l m n o p q r s t u v w x y z { | }
4.  Estableix l'adreça IP.
   Enter the IP address in the IP address column.
   Enter the subnet mask in the Subnet mask column.
   Enter the default gateway address in the Gateway address column.
   When you enter or change a name or IP address, etc., the checkbox for that camera will be marked.
   Nota
   To change the IP address using RM-IP Setup Tool, do so within 20 minutes of starting the camera.
5. Feu clic a Aplica.
   The setting of each camera with its checkbox marked is applied to that camera.
   Notes
   • If IP addresses are assigned automatically by clicking IP assign before clicking Apply, any settings you have entered will be replaced.
   • After settings are applied, the corresponding cameras may reboot, depending on the camera. In this case, do not click Refresh until all the cameras have finished rebooting and images are output normally. If the IP address or other setting is changed while rebooting, the setting will not be applied correctly even if Apply is clicked. Check that all have finished rebooting, and then click Apply.
6. Feu clic a Actualitza.
   An updated list of the applied settings is displayed.

Consell
If multiple cameras are connected, it is possible to individually identify cameras by their MAC address displayed in the camera list. We recommend that you make a note of the MAC address of each device beforehand. If you do not know the MAC address of a camera, try connecting and configuring each camera one at a time using the following procedure.

1. Turn on the camera to configure only.
2. Click Refresh on the Camera List screen. Only cameras that are turned on appear in the list.
3. Configura la configuració de la càmera.
4. Repeat steps 1 to 3 to configure other cameras.

To assign IP addresses automatically to multiple cameras
You can assign IP addresses to multiple cameras automatically.

1. Mark the checkbox of the cameras to which you want to assign an IP address.
2. Click IP assign on the Camera List screen. The Auto IP assign screen appears.
3. Enter the IP address range in IP address range. Enter the first IP address in From, and the last IP address in To.
4. Feu clic a D'acord.IP addresses in the specified range are assigned to the cameras automatically.
5. Click Apply on the Camera List screen to applythe settings.
   To cancel the setting, click Cancel.

Nota
If the number of cameras on the network exceeds the number of IP addresses in the specified range, some cameras will not be assigned an IP address. In this case, after Apply is clicked, mark the checkbox for each camera that has no IP address assigned, and perform IP address auto assignment again.

Configuring the Remote Controllers

1. Turn on the remote controllers, cameras, and other devices that are connected to the network.
   Nota
   Enable access to the remote controllers from an external device in order to update settings.
   For details, refer to the Operating Instructions of each remote controller.
2. Start RM-IP Setup Tool, and click the Controllertab.
   The detected remote controllers are displayed on the Controller List screen.MAC address is a unique address and cannot be changed.
   Notes
   
   • If the number of remote controllers listed on the screen differs from the actual number of remote controllers on the network, click Refresh to update the screen. If the numbers are still different, check the connections by referring to the Operating Instructions of the remote controller.
   • The message “User Account Control – An unidentified program wants access to your computer” may appear. In this case, click Allow.
   • Remote controllers that are connected to a different segment cannot be detected.
     Consell
     For details about checking the MAC address, refer to the operating instructions of each device.
3. Enter the remote controller name in the Name column.
   The remote controller name is used when creating the camera table. Setting a name that is easy to identify is convenient when changing settings.
   Consell
   You can use any of the following characters (up to 8 characters) in the remote controller name.
   Space , ! # $ & ‘ ( ) * + – . / 0 1 2 3 4 5 6 7 8 9 ; < =? @ A B C D E F G H I J K L M N O P Q R S T U V W X Y Z [ \ ] ^ _ ` a b c d e f g h i j k l m n o p q r s t u v w x y z { | }
4. Estableix l'adreça IP.
   • Enter the IP address in the IP address column.
   • Enter the subnet mask in the Subnet mask column.
   • Enter the default gateway address in the Gatewayaddress column.
   • When you enter or change a name or IP address, etc., the checkbox for that remote controller will be marked.
5. Feu clic a Aplica.
   The setting of each remote controller with its checkbox marked is applied to that remote controller.
   Notes
   • If IP addresses are assigned automatically by clicking IP assign before clicking Apply, any settings you have entered will be replaced.
   • After settings are applied, the corresponding remote controllers may reboot, depending on the remote controller. In this case, do not click Refresh until all the remote controllers have finished rebooting. If the IP address or other setting is changed while rebooting, the setting will not be applied correctly even if Apply is clicked. Check that all have finished rebooting, and then click Apply.
6. Feu clic a Actualitza.
   An updated list of the applied settings is displayed.

To assign IP addresses automatically to multiple remote controllers
You can assign IP addresses to multiple remote controllers at the same time automatically.

1. Mark the checkbox of the remote controllers to which you want to assign an IP address.
2. Click IP assign on the Controller List screen. The Auto IP assign screen appears.
3. Enter the IP address range in IP address range. Enter the first IP address in From, and the last IP address in To.
4. Feu clic a D'acord.IP addresses in the specified range are assigned to the remote controllers automatically.
5. Click Apply on the Controller List screen to apply the settings.
   To cancel the setting, click Cancel.

Nota
If the number of remote controllers on the network exceeds the number of IP addresses in the specified range, some remote controllers will not be assigned an IP address. In this case, after Apply is clicked, mark the checkbox for each remote controller that has no IP address assigned, and perform IP address auto assignment again.

Creating a Camera Table

To control a camera from a remote controller, camera numbers must be assigned to the cameras on the network. The list of cameras with an assigned camera number is called a “camera table.”
A camera table is created for each remote controller.

Nota
The number of groups will vary depending on the remote controller model. For details, refer to the operating instructions of each device.

1. Turn on the remote controllers, cameras, and other devices that are connected to the network.
   Nota
   Enable access to the remote controllers from an external device in order to update settings.
   For details, refer to the Operating Instructions of each remote controller.
2. Start RM-IP Setup Tool, and click the CameraTable tab.
   The Camera Table screen appears.
3. Select the remote controller for which you want to create a camera table from the Controller pull-down menu.
   Notes
   • A remote controller that is connected to a different segment cannot be selected.
   • If the name of the remote controller is not displayed correctly in the pull-down menu display, click the Controller tab to update the Controller List screen.
4. Click the camera name cell in the Camera Name column for the camera group and camera number you want to assign.
   The camera names specified in “Configuring the Cameras” (page 4) are displayed in the pull-down menu.
5. Select the camera that you want to assign from the pull-down menu.When you set a camera group or camera number, the checkbox for the changed camera will be marked.
6. Repeat steps 4 to 5 to assign all cameras.
7. Feu clic a Aplica.
   Notes
   • If camera groups and camera numbers are assigned automatically by clicking Auto assign before clicking Apply, any settings you have entered will be replaced.
   • If the name of the camera is not displayed correctly, click the Camera tab to update the Camera List screen.
   • After settings are applied, the corresponding remote controllers may reboot, depending on the remote controller. In this case, do not click Refresh until all the remote controllers have finished rebooting. If the IP address or other setting is changed while rebooting, the setting will not be applied correctly even if Apply is clicked. Check that all have finished rebooting, and then click Apply.
8. Feu clic a Actualitza.
   An updated list of the current settings is displayed.

Nota
If more than one remote controller is connected, all the camera table information may be displayed blank after you switch the remote controller on the Camera Table screen and click Refresh. If this occurs, click Refresh again.

To list only specified cameras for camera selection
When using multiple cameras, you can list specified cameras only to select them more easily.
Configure settings in Filter on the Camera Table screen.

• When Name is selected, only camera names that include the characters you enter will be listed. When IP address is selected, only cameras that are within the specified range of the IP addresses (A toB) will be listed.
• All the cameras will be listed when Unused is marked.

To assign camera groups and camera numbers to cameras automatically

1. Click Auto assign on the Camera Table screen. The Auto camera assign screen appears.
2. Feu una de les accions següents.
   • To assign a camera group and camera number to all cameras specified on the Camera List screen, select Camera Name order.
   • To assign a camera group and camera number to cameras within a specified IP address range, select IP address range and specify an IP address range.
3. Feu clic a D'acord.
   Camera groups and camera numbers are automatically assigned to the cameras.
4. Feu clic a Aplica.
   To cancel the setting, click Cancel.

To copy the camera table from another remote controller
You can copy an existing camera table, or part of an existing camera table, from another remote controller on the same network.

1. Select the destination remote controller, and mark the checkbox of the camera groups and camera numbers you want the copy to overwrite.
   To copy and overwrite the whole camera table, mark all checkboxes.
2. Feu clic a Copia.
   The Table information copy screen appears.
3. Select the copy source remote controller from the pull-down menu.
4. Feu clic a D'acord.The camera table is copied to the destination remote controller.
5. Click Apply to apply the settings. To cancel the setting, click Cancel.

Nota
The camera table of a remote controller that is connected to a different segment cannot be copied. See the Export and Import function in “Saving Settings” (page 10).

To clear the camera group and camera number
Mark the checkbox of the camera group and camera number that you want to delete, then click Clear.

To control a camera in a different segment
This software can only detect remote controllers and cameras in the same segment on a LAN network. Use the following procedure to control a camera installed on the network of a different segment.

1. Temporarily connect the PC on which the software is installed and a remote controller to the same network as a camera in a different segment.
2. Add a camera to control to the camera table.
3. Reconnect the PC and remote controller to the network of the segment for actual use.
4. Change the remote controller network setting to point to the destination network segment.
5. Add other cameras in the same segment to the camera table of the remote controller, as required.

Nota
Cameras in a different segment are displayed in yellow in the camera table. Do not delete them.

Precautions when copying a camera table between RM-IP500 and RM-IP10
The RM-IP500 supports ten groups, while the RM-IP10 supports 16 groups. Each group consists of ten cameras on the RM-IP500, and seven on the RM-IP10. Accordingly, some of the camera groups and camera numbers are not copied, as shown in the following table, when copying a camera table between RM-IP500 and RM-IP10.

When copying from RM-IP500 to RM-IP10

RM-IP500		RM-IP10
ID	Group-No	ID	Group-No
ID1	Group1-1	ID1	Group1-1
:	:	:	:
ID7	Group1-7	ID7	Group1-7
ID8	Group1-8	Cannot be copied
ID9	Group1-9	Cannot be copied
ID10	Group1-10	Cannot be copied
ID11	Group2-1	ID8	Group2-1
:	:	:	:
ID96	Group10-6	ID69	Group10-6
ID97	Group10-7	ID70	Group10-7
ID98	Group10-8	Cannot be copied
ID99	Group10-9	Cannot be copied
ID100	Group10-10	Cannot be copied
ID101	No aplicable	No aplicable	No aplicable
:	:	:	:
ID112	No aplicable	No aplicable	No aplicable

When copying from RM-IP10 to RM-IP500

RM-IP10		RM-IP500
ID	Group-No	ID	Group-No
ID1	Group1-1	ID1	Group1-1
:	:	:	:
ID7	Group1-7	ID7	Group1-7
ID8	Group2-1	ID11	Group2-1
:	:	:	:
ID69	Group10-6	ID96	Group10-6
ID70	Group10-7	ID97	Group10-7
ID71	Group11-1	Cannot be copied
:	:	:	:
ID112	Group16-7	Cannot be copied

Altres Operacions

Desant la configuració
You can save specified camera, remote controller, and camera table settings to separate CSV files.

1. Display the screen with the settings you want to save.
   • To save camera settings, display the Camera List screen.
   • To save remote controller settings, display the Controller List screen.
   • To save camera table settings, display the Camera Table screen.
2. Select Export from the File menu on the menu bar.
3. Click Save to select the save destination.

Importing a Saved Camera Table
You can import a saved camera table into a remote controller.

1. Select Import from the File menu on the menu bar. The file selection dialog appears.
2. Seleccioneu el file per importar.
3. Mark the checkbox on the Camera Table screen of the import destination remote controller.
4. Feu clic a Aplica.

Nota
You cannot import Camera List and Controller List settings.

Sortint del programari
Select Exit from the File menu on the menu bar to exit RM-IP Setup Tool and close the window.

Deleting the Software
Open [Apps] > [Installed apps] in Windows [Settings], and select [RM-IP Setup Tool] > [Uninstall].

Preguntes freqüents

Can I configure multiple cameras using this software?

Yes, you can configure multiple cameras connected via LAN using the RM-IP Setup Tool.

Documents/Recursos

SONY RM-IP500 Remote Controller Setup Software [pdfGuia de l'usuari RM-IP500, 5-072-831-11, RM-IP500 Remote Controller Setup Software, RM-IP500, Remote Controller Setup Software, Controller Setup Software, Setup Software, Software

Referències

• Manual d'usuari