IMOU Bullet 2E 5MP Outdoor WiFi Security Camera User Manual

1. Introducció

The IMOU Bullet 2E 5MP is a high-performance outdoor WiFi security camera designed to provide comprehensive surveillance for your home or property. Featuring 5MP 3K imaging, smart color night vision, human detection, and a built-in spotlight, this camera offers advanced security features in a durable, weather-resistant design. It integrates seamlessly with the Imou Life App and smart home platforms like Alexa for convenient monitoring and control.

2. Característiques clau

• 5MP 3K Image & H.265 Compression: Captures clear, detailed video at 5-megapixel resolution. Supports H.265/H.264 video compression, reducing network bandwidth and storage usage by up to 50% compared to H.264 while maintaining high quality.
• Visió nocturna intel·ligent en color: Offers four night vision modes (Infrared, Color, Smart, Off) to provide clear, full-color surveillance even in complete darkness up to 30m (98ft) away.
• Detecció humana d'IA: Advanced image processing technology accurately identifies human targets, sending instant notifications to your smartphone and minimizing false alerts.
• Focus integrat: Activates upon detection to deter unwelcome visitors and provide illumination.
• Micròfon integrat: Records clear audio, allowing you to hear what's happening around the camera via the app.
• Resistent a la intempèrie IP67: Designed for year-round outdoor use, capable of withstanding various weather conditions including sun, rain, snow, and fog.
• Customizable Detection Zone: Allows you to define specific areas for motion detection, focusing on critical spaces and ignoring irrelevant ones.
• Opcions de múltiples lents: Available with 2.8mm, 3.6mm, and 6mm fixed lenses to suit different field-of-view requisits.
• Smart Home Platform Integration: Compatible with Imou Life App and Alexa for integrated smart home security.

3. Contingut del paquet

En obrir el paquet, assegureu-vos que hi hagi tots els elements següents:

• 1x IMOU Bullet 2E Camera
• 1x Mapa de posició d'instal·lació
• 1x Connector impermeable
• 1x adaptador de corrent
• 1x Quick Start Guide (QSG)
• 1 x paquet de cargols

4. Producte acabatview

Familiarize yourself with the components of your IMOU Bullet 2E camera:

• Indicador LED: Provides status information (e.g., booting, network connection).
• Lent: Captura vídeo footage.
• Microcorporat: Grava àudio.
• Botó de restabliment: Used for factory reset or re-pairing.
• Punt de mira: Provides illumination and acts as a deterrent.
• Antena Wi-Fi: Per a la connectivitat de xarxa sense fil.
• Ranura per a targetes Micro SD: Per a emmagatzematge de vídeo local (admet fins a 512 GB).

5. Configuració i instal·lació

5.1. Choosing a Power Adapter

Select the appropriate power adapter based on your region:

• US Plug Adapter (2 Pin Flat Pin): For United States, Canada, most North and South American Countries, Japan, Philippines, Thailand, etc.
• EU Plug Adapter (2 Pin Round Pin): For most European Countries, most African Countries, most Middle East Countries, South Korea, Chile, etc.

5.2. Mètodes d'instal·lació

The Bullet 2E camera can be mounted on a wall or ceiling.

5.3. Operating with Imou Life App (Initial Setup)

Follow these steps to set up your camera using the Imou Life App:

1. Pas 1: Scan the QR code on the camera or search for “Imou Life” in Google Play (Android) or App Store (iOS) to download and install the app.
2. Pas 2: Run the Imou Life App and register an account for first-time use.
3. Pas 3: Connecteu la càmera a una font d'alimentació mitjançant l'adaptador d'alimentació subministrat.
4. Pas 4: Wait for the camera to finish booting. The camera indicator will flash green when ready.
5. Pas 5: Follow the in-app instructions to add the camera. If you have multiple cameras, repeat Step 5 for each. If your Wi-Fi network changes or the indicator status is incorrect, reset the camera and then repeat Step 5 to add it again.

6. Instruccions de funcionament

6.1. Modes de visió nocturna

The Bullet 2E offers versatile night vision capabilities:

• Mode infraroig: Visió nocturna estàndard en blanc i negre.
• Mode de color: Utilizes the built-in spotlight to provide full-color images in low-light conditions.
• Mode intel·ligent: Automatically switches between infrared and color mode based on detected motion.
• Mode desactivat: Desactiva la visió nocturna.

6.2. AI Human Detection and Customizable Zones

The camera's AI can distinguish human shapes from other moving objects, reducing false alarms. You can further refine detection by setting specific zones within the camera's view.

6.3. Micròfon incorporat

The integrated microphone allows for audio monitoring. You can listen to live audio through the Imou Life App.

6.4. Integració de la llar intel·ligent

The IMOU Bullet 2E can be integrated with smart home platforms like Alexa for voice control and seamless monitoring.

6.5. Compressió de vídeo

The camera utilizes H.265 and H.264 video compression formats. H.265 offers improved efficiency, reducing bandwidth and storage requirements by approximately 50% compared to H.264 for the same video quality.

6.6. Lens Options

The camera is available with different fixed lens options to suit various surveillance needs:

• Lent de 2.8 mm: Offers a wider field of view (120°), ideal for covering larger areas at closer distances (target visible at ~38.6m/126.6ft).
• Lent de 3.6 mm: Provides a balanced field of view (108°), suitable for general surveillance (target visible at ~52.8m/173.2ft).
• Lent de 6 mm: Offers a narrower field of view (60°), best for focusing on specific distant targets (target visible at ~82.8m/217.7ft).

*The distance is for reference only; please choose the right lens according to your real scenario.

7. Especificacions

8. Consells d'usuari

• Rendiment en temps fred: The camera has been reported to work without issues in freezing temperatures.
• Qualitat del micròfon: While the camera includes a built-in microphone, some users have noted that the sound quality may not be optimal.
• Font d'alimentació: The camera requires a constant power supply and comes with an adapter for electrical connection. It is not battery-powered.
• Targeta de memòria: The camera uses a Micro SD card for local storage, supporting capacities up to 512GB.
• Compatibilitat amb Alexa: The camera is compatible with Alexa for smart home integration.

9. Solució De Problemes

9.1. How to add my camera to a new Imou account?

For security reasons, a camera can only be bound to one Imou account at a time. To add it to a new account, you must first delete it from the previous account.

Methods to delete camera from your account in the mobile app:

1. Mètode 1: Aneu al preview page, click the gear icon on the top right corner, go to device settings page, slide to the bottom, then select 'Delete Device'.
2. Mètode 2: Click 'Me' > 'My Device' > select corresponding device > slide to the bottom > 'Delete Device'.

9.2. How to connect my camera to a new Wi-Fi network?

1. First, check whether your camera has an Ethernet port and whether you have an Ethernet cable at hand.
2. If yes, power on your camera and connect it to your router with an Ethernet cable. Wait until the LED turns steady blue to indicate it has access to the Internet. Then log into your Imou account, find your IPC on the "Device" page, and go to its settings page. Then tap "Wi-Fi Config" and you can connect it to your new Wi-Fi.
3. If your camera has no Ethernet port or you don't have a cable, we suggest you reset your camera to factory default, then set up your camera with the new Wi-Fi.

9.3. How can I receive alarm messages?

1. First, you need to click the enable button in the upper right corner in the picture of the channel of the main page.
2. If it says "Failed to subscribe", we suggest you ensure the following configuration: Receives notifications from App. Enable Imou Notifications via "Settings"->"Notifications" on your iPhone and "Me" -> "Settings" -> "Notice" on Imou App.
3. Enable Event in the device. Take motion detection as an example, the event should be enabled and time schedule should be valid.
4. Make sure the device is connected to the Internet.
5. After successfully subscribing, you will receive the message.

9.4. Working at night, the image is all black?

Motiu:

1. IR LED didn't light up;
2. ICR didn't switch to night mode;
3. Objects are too far away from the camera.

Solució:

1. If the IR LED did light up, but you cannot hear "KA" and the image is still all black, there might be something wrong with the ICR.
2. For consumer cameras, the IR distance is less than 10m (different between different models), so you cannot see too far away at night.

9.5. Difference between SD memory card and cloud storage?

Using an SD card requires you to manually manage the history monitoring screen. When the memory card is full, it will automatically delete and start a new round of recording, so make sure to save the data in time. Cloud storage is a value-added service, and new devices typically receive a 7-day free trial. During the trial, you can view the history monitoring screen directly in the app. After the trial, you can subscribe to continue the service. There is a time limit for using this service; if the trial period is 3 or 7 days, records will be automatically deleted and a new round started, so save data in time.

9.6. The app says "Failed to bind"?

When the app says "Failed to bind", it means your device is already successfully connected to your Wi-Fi, but failed to add the device to your Imou account. Please double-check whether your router is connected to the Internet, then try again. Normally, the reason is an unstable Internet connection.

10. Garantia i assistència

IMOU provides comprehensive after-sales support to ensure customer satisfaction.

• Política de devolució: Enjoy 7 days to return if any quality issues.
• Garantia: Most products come with a 1-year warranty from the store.
• Correu electrònic d'assistència tècnica: service.global@imoulife.com

Call Center

For regional support, please refer to the contact information below:

11. Vídeo del producte