Xprinter 365B Thermal Label and Receipt Printer

1. Introducció

The Xprinter 365B is a versatile thermal printer designed for both label and receipt printing. It offers high-speed printing and supports various connectivity options, making it suitable for commercial applications. This manual provides detailed instructions for setting up, operating, and maintaining your printer to ensure optimal performance.

2. Guia de configuració

2.1 Desembalatge

Carefully remove the printer and all accessories from the packaging. Ensure all components are present before proceeding with the setup.

2.2 Connexió de la impressora

The Xprinter 365B supports multiple connection types:

• Connexió USB: Connecteu la impressora a l'ordinador mitjançant el cable USB proporcionat.
• Connexió Bluetooth: For wireless printing from mobile devices (Android/iOS) or computers with Bluetooth.
• LAN/WiFi Connection (if applicable): Some models may support Ethernet (LAN) or Wi-Fi for network printing. Refer to your specific model's interface for availability.

2.3 Instal·lació del controlador

Before using the printer, you must install the appropriate drivers for your operating system. Drivers are available for Windows, Android, iOS, Linux, and Mac.

1. Visit the official Xprinter driver download page: https://www.xprintertech.com/drivers-2
2. Select the correct driver for your operating system (e.g., "Label Printer Driver (Windows)").
3. Download and follow the on-screen instructions to complete the installation.

2.4 Càrrega de paper

The Xprinter 365B supports thermal paper/labels with a width of 20-80mm and a maximum diameter of 82mm.

1. Press the 'OPEN' button or lever on the side of the printer to open the top cover.
2. Remove the paper roll holder.
3. Insert the thermal paper roll into the holder, ensuring the printing side faces upwards.
4. Place the paper roll holder with the paper into the printer's paper compartment.
5. Estireu un petit tros de paper per treure'l del capçal d'impressió.
6. Tanqueu la coberta superior fermament fins que encaixi al seu lloc.

3. Instruccions de funcionament

3.1 Printing Modes

The Xprinter 365B supports two primary printing modes: Label Mode and Receipt Mode. The printer automatically adjusts based on the paper type and software settings.

• Label Mode: Ideal for printing barcodes, product labels, shipping labels, and stickers. Achieves a print speed of up to 127mm/s.
• Receipt Mode: Suitable for printing sales receipts and transaction records. Achieves a print speed of up to 220mm/s.

3.2 Using Barcode Editing Software

For advanced label design and customization, utilize the dedicated barcode editing software. This software allows you to create and edit 1D/2D barcodes, QR codes, pictures, and Excel prints with ease.

• Download the SDK for barcode editing: https://www.xprintertech.com/sdk
• The software features a clear interface for easy operation, including font modification and direct insertion of various barcode types.

3.3 Impressió mòbil

For convenient printing from your smartphone or tablet, the Bluetooth version of the printer supports mobile Bluetooth app link printing for both Android and iOS devices.

• Download the Xprinter application from: https://www.xprintertech.com/xprinter-application
• Pair your mobile device with the printer via Bluetooth settings.
• Use the application to design and print labels or receipts directly from your device.

4. Manteniment

To ensure the longevity and optimal performance of your Xprinter 365B, regular maintenance is recommended:

• Neteja del capçal d'impressió: Periodically clean the thermal print head with an alcohol swab to remove dust and paper residue. A durable print head is designed for extended use, but cleanliness is key.
• Neteja exterior: Netegeu l'exterior de la impressora amb un drap suau i secamp tela. Eviteu utilitzar productes químics aggressivs.
• Qualitat del paper: Always use high-quality thermal paper or labels to prevent damage to the print head and ensure clear prints.

5. Solució De Problemes

If you encounter issues with your printer, refer to the following common problems and solutions:

• La impressora no respon:
  • Check if the power cable is securely connected and the printer is turned on.
  • Verify the USB, Bluetooth, or network connection is active and stable.
  • Ensure the correct printer driver is installed and selected on your computer/device.
• Mala qualitat d'impressió:
  • Check if the thermal paper/labels are loaded correctly and are of good quality.
  • Netegeu el capçal d'impressió tèrmica tal com es descriu a la secció Manteniment.
  • Adjust print density settings in your printer driver or application.
• Embús de paper:
  • Open the top cover and carefully remove any jammed paper.
  • Ensure the paper path is clear of any obstructions.
  • Reload the paper roll correctly, making sure it's aligned.
• Labels Not Aligning/Incorrect Size:
  • Ensure the label size is correctly set in your printing software or driver.
  • Perform a printer calibration if available in your driver settings to detect label gaps.

6. Especificacions

7. Consells d'usuari

• Tipus de paper: Always use thermal paper or thermal labels for printing, as this printer does not use ink.
• Label Size Flexibility: The printer supports various label sizes within the 20-80mm width range. Ensure your software settings match the physical label size for accurate printing.
• Mobile Convenience: For quick label or receipt printing on the go, utilize the Bluetooth connectivity with the Xprinter mobile application on your Android or iOS device.
• Barcode Customization: Avançanttage of the barcode editing software to create custom barcodes and QR codes for diverse applications, from product pricing to shipping.

8. Suport

For any technical assistance, repairs, or online support, please contact Xprinter's customer service. The product is covered by the 'Shop's Three Guarantees' for after-sales service, which typically includes repair, replacement, or refund depending on the issue and local regulations.

After-sales Service includes: Repair, Call Center and on-line Technical Support.