Manual d'usuari de la impressora tèrmica de rebuts BISOFICE de 58 mm

1. Introducció

Thank you for choosing the Bisofice 58mm Thermal Receipt Printer. This portable desktop printer offers efficient and reliable thermal printing for various applications, including retail, restaurants, and other service industries. It supports both USB and Bluetooth connectivity, ensuring versatile integration with different systems. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to help you get the most out of your device.

2. Contingut del paquet

Please check the package carefully to ensure all items are present and in good condition. If any items are missing or damaged, please contact your vendor.

• 1 x Bisofice Thermal Printer (Model: POS58D)
• 1 x Rotlle de paper tèrmic
• 1 x cable de dades USB
• 1 x Power Adapter (AC100-240V, DC 9V)
• 1 x Manual d'usuari (aquest document)

3. Producte acabatview

Familiarize yourself with the printer's components and controls before operation.

Components clau:

• Botó d'alimentació de paper: S'utilitza per alimentar paper manualment.
• Printer Status Indicator: Lights up to show printer status (e.g., error, ready).
• Indicador d'alimentació: Indicates if the printer is powered on.
• Interruptor d'encesa / apagat: Encén o apaga la impressora.
• Cashbox Port: Connects to a cash drawer (if applicable).
• Port d'alimentació: Es connecta a l'adaptador de corrent.
• Port USB: Connects to a computer for wired printing.

4. Guia de configuració

4.1 Connexió d'alimentació

1. Assegureu-vos que l'interruptor d'alimentació de la impressora estigui en la posició OFF.
2. Connect the power adapter to the Power Port on the back of the printer.
3. Plug the power adapter into a suitable electrical outlet (AC100-240V, 50/60Hz).
4. Flip the Power ON/OFF switch to the ON position. The Power Indicator should light up.

4.2 Thermal Paper Roll Installation

1. Obriu suaument la coberta superior de la impressora.
2. Insert the thermal paper roll into the paper compartment, ensuring the printing side of the paper faces the print head.
3. Pull a small amount of paper out past the print head.
4. Tanqueu la coberta superior fermament fins que encaixi al seu lloc.
5. Press the Paper Feed Button to ensure the paper feeds correctly.

4.3 Driver Installation (for PC Connection)

For wired printing via USB, you will need to install the appropriate driver on your computer. The printer supports 32-bit and 64-bit Windows and Linux systems.

1. Connect the printer to your computer using the provided USB Data Cable.
2. Download the printer driver from the official support weblloc: http://www.xmjprt.com/2457746-2457746.html
3. Seguiu les instruccions a la pantalla per completar la instal·lació del controlador.
4. After installation, you may need to restart your computer.

4.4 Bluetooth Pairing (for Mobile Connection)

The printer supports Bluetooth connectivity for Android and iOS mobile devices.

• Per a dispositius Android:
  1. Ensure the printer is powered on and Bluetooth is enabled on your Android device.
  2. Ves a la configuració de Bluetooth del dispositiu i busca els dispositius disponibles.
  3. Select the printer (usually named "POS58D" or similar) and pair with it.
  4. You may be prompted to enter a PIN (default is often "0000" or "1234").
• Per a dispositius iOS:
  1. Ensure the printer is powered on and Bluetooth is enabled on your iOS device.
  2. Important: Bluetooth pairing for iOS devices must be initiated from within the printing application (e.g., Dlabel, POS-printer app). Do not attempt to pair directly from iOS settings.
  3. Open your preferred printing application and follow its instructions to connect to the printer via Bluetooth.

The printer is compatible with various print applications such as Loyverse (Retail/Clothing), iREAP (Retail/Inventory), CasierStock (Shopping/Inventory Management), Kyte (Mobile Sales), Dlabel, and Caysnprinter. Please ensure your mobile application is compatible with this printer model.

5. Instruccions de funcionament

5.1 Impressió bàsica

Once the printer is connected to your device (PC via USB or mobile via Bluetooth) and the paper roll is loaded, you can initiate printing from your application. The printer uses direct thermal printing technology, eliminating the need for ink cartridges or ribbons, making it environmentally friendly and cost-effective.

The printer supports ESC/POS and Label print commands for various content, including text, images, curves, and both one-dimensional (UPC-A, UPC-E, EAN-8, EN-13, Codabar, Code39, ITF, Code128, Code93) and two-dimensional barcodes (QR Code, PDF417, DataMatrix).

5.2 High-Speed Performance

The Bisofice POS58D printer is designed for efficiency, offering a high printing speed of 90mm/second, suitable for environments with frequent printing needs.

5.3 Compatibilitat del sistema

The printer offers strong compatibility across various operating systems, ensuring flexible integration into your existing setup.

Supported platforms include:

• Windows (32-bit & 64-bit)
• Linux
• Android
• iOS

6. Manteniment

Proper maintenance ensures the longevity and optimal performance of your thermal printer.

• Neteja del capçal d'impressió: Regularly clean the thermal print head with an alcohol swab or a specialized print head cleaning pen. Ensure the printer is turned off and cooled down before cleaning.
• Neteja de l'exterior: Wipe the printer's exterior with a soft, damp tela. Eviteu utilitzar productes químics aggressivs o netejadors abrasius.
• Qualitat del paper: Use high-quality thermal paper to prevent dust buildup and ensure clear prints. Store thermal paper in a cool, dry place away from direct sunlight.
• Condicions ambientals: Operate the printer within recommended temperature and humidity ranges to prevent damage. Avoid extreme heat, cold, or moisture.
• Apagueu quan no estigui en ús: Turn off the printer when it's not in use for extended periods to conserve energy and prolong its lifespan.

7. Solució De Problemes

If you encounter issues with your printer, refer to the following common troubleshooting steps:

• La impressora no s'encén:
  • Comproveu si l'adaptador de corrent està connectat correctament tant a la impressora com a la presa de corrent.
  • Assegureu-vos que la presa de corrent funcioni.
  • Verifiqueu que l'interruptor d'alimentació estigui en la posició ON.
• No Printing / Blank Output:
  • Check if the thermal paper is loaded correctly and the printing side is facing the print head.
  • Ensure there is enough thermal paper in the roll.
  • Verify the printer is properly connected to your device (USB cable secure, Bluetooth paired).
  • Check if the printer driver is installed correctly on your PC, or if the mobile app is properly connected.
  • Ensure the printer status indicator is not showing an error.
• Mala qualitat d'impressió:
  • Netegeu el capçal d'impressió tèrmica tal com es descriu a la secció Manteniment.
  • Ensure you are using good quality thermal paper.
  • Check if the paper roll is inserted correctly and not too old or damaged.
• Problemes de connexió Bluetooth:
  • Ensure Bluetooth is enabled on both the printer and your mobile device.
  • For iOS, remember to connect via the printing app, not directly from iOS settings.
  • Prova de desvincular i tornar a vincular el dispositiu.
  • Assegureu-vos que cap altre dispositiu interfereixi amb el senyal Bluetooth.
• Printer Not Recognized by PC:
  • Assegureu-vos que el cable USB estigui ben connectat.
  • Verify that the correct printer driver is installed. Try reinstalling the driver if necessary.
  • Proveu de connectar-vos a un altre port USB de l'ordinador.

8. Especificacions tècniques

Detailed specifications for the Bisofice POS58D Thermal Receipt Printer.

9. Consells d'usuari

Here are some general tips to enhance your experience with the Bisofice Thermal Receipt Printer:

• Always ensure your printing application is up-to-date for the best compatibility and performance.
• When using Bluetooth, keep the printer and your mobile device within close proximity to maintain a stable connection.
• For optimal print quality and to extend the life of your print head, use high-quality thermal paper.
• If you experience frequent paper jams, check for any debris in the paper path and ensure the paper roll is inserted correctly and not too tight.

10. Garantia i Suport

The Bisofice POS58D Thermal Receipt Printer comes with a 12-month manufacturer's limited warranty for defective items from the date of receipt. Accessories included with the printer are covered by a 3-month warranty. This warranty does not cover items damaged due to misuse or improper handling.

For technical support, driver downloads, or further assistance, please visit the official support weblloc: http://www.xmjprt.com/2457746-2457746.html

Conserveu el vostre comprovant de compra per a reclamacions de garantia.