Moes WiFi RF IR Universal Remote Controller

1. Introducció

Thank you for choosing the Moes WiFi RF IR Universal Remote Controller. This device is designed to transform your smartphone into a universal remote, allowing you to control a wide range of infrared (IR) and radio frequency (RF) home appliances through the Moes App, Tuya Smart Life App, or via voice commands with Amazon Alexa and Google Home.

With this all-in-one remote, you can manage your air conditioners, TVs, fans, DVDs, STBs, TV boxes, RF lights, RF switches, RF roller blinds, and more, simplifying your smart home experience.

Moes WiFi RF IR Universal Remote Controller

2. Producte acabatview

The Moes Universal Remote Controller is a compact device that integrates IR, RF, and WiFi capabilities. It acts as a central hub for your smart home, enabling seamless control of various appliances.

2.1 Components

• Endoll: Micro USB 2.0 port for power input.
• Botó de restabliment: Used for network configuration.
• Network Configuration Indicator: LED light indicating device status.

Product display showing the remote controller and its smart home integration

All-in-One Remote capabilities for IR and RF devices

3. Especificacions

Dimensions del producte i taula de paràmetres

3.1 Contingut del paquet

• Universal IR+RF Remote Control ×1
• Cable d'alimentació × 1
• Manual d'usuari × 1

4. Guia de configuració

4.1 Preparació per al seu ús

1. Download the Moes App: The Moes App offers enhanced compatibility and features compared to Tuya Smart/Smart Life App. While Tuya Smart/Smart Life App still works, the Moes App is highly recommended for the best experience.
2. Registra't o inicia la sessió: Open the Moes App. If you are a new user, tap “Register” and follow the prompts to create an account using your phone number and set a password. If you already have a Moes account, select “Log in”.

4.2 Connecting the Device to the App

Smart Life ecosystem with the universal remote

1. Assegureu-vos que el vostre telèfon intel·ligent estigui connectat a un Xarxa Wi-Fi de 2.4 GHz i això El Bluetooth està habilitat. This device only supports 2.4GHz networks; if you are connected to a 5GHz network, please disconnect it temporarily.
2. Open the Moes App, tap the “+” icon in the upper right corner.
3. Select the device type: Choose “Others” and then select “Universal Remote Control”.
4. Manteniu premut el botó Botó de restabliment on the device for at least 5 seconds until the Network Configuration Indicator light begins to flash.
5. Follow the prompts in the App and enter your Wi-Fi password.
6. The connection process may take approximately 10-120 seconds, depending on your network conditions.
7. Once connected, the device will appear in your device list, and you can begin to enjoy your smart home features.

5. Instruccions de funcionament

5.1 Adding IR Remote Controls

To add an IR remote, select your existing appliance type within the App (e.g., Air conditioner, TV, STB, TV box, FAN). The App supports over 4000 main brands and their IR codes.

5.2 Adding RF Remote Controls

For RF appliances, select the appropriate type in the App (e.g., RF switch, RF electric curtains, RF fan, RF roller blind). The number of devices you can add is limited by the App. If a specific appliance cannot be controlled directly, you can use the “Copy button” function.

All appliances can be remotely controlled via smart phones

Controlling IR (Air Conditioner) and RF (Electric Curtain) devices

5.3 Customized DIY Copy Function

If your IR appliance brand is not listed in the App, or if you need to learn specific RF functions, you can use the DIY function:

1. In the device interface, click the DIY button.
2. Feu clic a "següent pas".
3. Premeu el botó del vostre original remote that you wish to copy. The App will automatically proceed to the next step.
4. Feu clic a botó d'encesa/apagada (or the specific function button) in the App.
5. Press the corresponding button on your original remote again. The App will automatically proceed.
6. After copying a button, press the related button in the App to verify it works correctly.
7. You can continue to copy more buttons or tap “Done” in the upper right corner to save your custom remote.
8. To modify or add more buttons later, use the “Edit” button in the upper right corner.

Important Notes for DIY Learning:

• The device supports learning IR signals with a 38K carrier frequency. If the original remote uses a different carrier frequency, the instruction may not be received.
• When teaching the MOES SMART IR, ensure you press the original remote's button briefly. A long press might not be registered correctly.

5.4 Control de veu

The Moes Universal Remote Controller is compatible with Amazon Alexa and Google Home, allowing for hands-free voice control of most connected IR and RF devices.

Control per veu examples amb Alexa i Google Home

For detailed step-by-step guides on linking your smart device with voice speakers, please refer to the online resources provided by MoesHouse: MoesHouse Voice Speaker Guide.

5.5 Compartició de dispositius

You can share control of your infrared devices with family members through the App, allowing everyone to enjoy the smart home experience efficiently.

Grouping your family for shared device control

6. Consells d'usuari

• Col·locació òptima: For best IR control, place the universal remote in a central location within the room, ensuring a clear line of sight to IR-controlled devices.
• DIY Button Voice Control: While the DIY function allows learning custom remote signals, voice control compatibility for these custom buttons may vary. Always test voice commands after setting up DIY functions.
• RF Signal Strength: For RF devices, ensure the universal remote is within an effective range of the RF appliance. Walls and other obstructions can reduce RF signal strength.
• Actualitzacions de l'aplicació: Regularly check for updates to the Moes App (or Tuya Smart Life App) to ensure you have the latest features, bug fixes, and device compatibility.

7. Manteniment

• Keep the device clean and dry. Avoid exposure to extreme temperatures, humidity, or direct sunlight.
• Do not use harsh chemicals or abrasive cleaners on the device. Use a soft, damp drap per netejar.
• Do not disassemble, reassemble, modify, or attempt to repair this product yourself. Any such work should be performed by authorized professionals to avoid voiding the warranty and potential damage.

8. Solució De Problemes

8.1 Estat de la llum indicadora

8.2 Problemes comuns

• El dispositiu no es connecta a la Wi-Fi: Ensure your router is broadcasting a 2.4GHz network and your phone's Bluetooth is enabled. Move the device closer to the router during setup.
• IR remote learning failure: Verify the original remote uses a 38KHz carrier frequency. Ensure short, distinct presses on the original remote during the learning process.
• El control per veu no funciona: Check that your device is properly linked to Alexa or Google Home accounts and that the commands are phrased correctly.
• L'aparell no respon: Ensure the universal remote has a clear line of sight to IR appliances. For RF devices, check the distance and any potential obstructions.

For further assistance, you may consult the official user manual PDF: Moes UFO-R2-RF User Manual (PDF).

9. Garantia i Suport

9.1 Instruccions de garantia

The product is covered by a 24-month warranty, effective from the date of purchase by a retail customer. To exercise warranty rights, the purchaser must present a warranty card and proof of purchase (e.g., VAT invoice, financial receipt) confirming the actual date of purchase.

If product quality problems occur within 24 months from the date of receipt, please contact the place of purchase for after-sales maintenance. Damage due to personal reasons may incur a maintenance fee.

Exclusions de garantia:

• Mechanical damage caused by user fault and product defects resulting from such damage.
• Danys causats per un ús inadequat del producte.
• Performance of maintenance and similar operations specified in the user manual, which users are obliged to do themselves.
• Defects due to natural wear and tear during use.

Warranty Rights will expire if:

• The warranty seal is removed from the product.
• The serial number is removed from the product.
• Actions are taken to eliminate physical defects outside of authorized service.
• Non-original parts and consumables are used.

9.2 Informació de contacte

WENZHOU NOVA NEW ENERGY CO.,LTD
Adreça: Power Science and Technology Innovation Center, NO.238, Wei 11 Road, Yueqing Economic Development Zone, Yueqing, Zhejiang, Xina
Tel: +86-577-57186815
Correu electrònic: service@moeshouse.com

AMZLAB GmbH
Address: Laubenhof 23, ESSEN 45326
Correu electrònic: info@amz-lab.de
Tel: +491745298066

UK EVATOST CONSULTING LTD
Adreça: Suite 11, primer pis, Moy Road Business Centre, Taffs Well, Cardiff, Gal·les, CF15 7QR
Tel: +442921680945
Correu electrònic: contact@evatost.com

10. Preguntes freqüents (FAQ)

Q: Can I use this remote to control my RF fans?

A: Yes, you can control RF appliances as it has built-in RF frequency support.

Q: Is the new version still designed with IR feature?

A: Yes, it is newly designed with both IR and RF for an all-in-one controller.

Q: Can I control the connected devices when I am not at home?

A: Yes, it is compatible with the Moes App (or Tuya Smart Life App) for wireless remote control from anywhere.

Q: What can I do if I cannot find my device in the brand list?

A: You can use the DIY feature in the App to learn and copy functions from your original remote.

Q: Can I control the devices with Alexa?

A: Yes, it is compatible with Alexa and Google Home for simple voice control.

11. Informació sobre el reciclatge

Tots els productes marcats amb el símbol per a la recollida selectiva de residus d'aparells elèctrics i electrònics (Directiva RAEE 2012/19/UE) s'han d'eliminar separadament dels residus municipals sense classificar. Per protegir la vostra salut i el medi ambient, aquest equip s'ha de llençar als punts de recollida d'equips elèctrics i electrònics designats pel govern o les autoritats locals. L'eliminació i el reciclatge correctes ajudaran a prevenir possibles conseqüències negatives per al medi ambient i la salut humana. Per saber on es troben aquests punts de recollida i com funcionen, poseu-vos en contacte amb l'instal·lador o amb la vostra autoritat local.

11.1 Declaració de conformitat

Hereby, WENZHOU NOVA NEW ENERGY CO.,LTD declares that the radio equipment type UFO-R2-RF is in compliance with Directives 2014/53/EU, 2014/35/EU, 2014/30/EU, and 2011/65/EU.

El text complet de la declaració de conformitat de la UE està disponible a la següent adreça d'Internet: https://www.moestech.com/blogs/news/ufo-r2