1. Introducció
The KZ AZ20 is an essential wireless upgrade ear hook designed for audiophiles, transforming compatible wired earphones into high-fidelity wireless earphones. Featuring advanced Bluetooth 5.3 connectivity, Qualcomm Snapdragon Sound Technology, and aptX HD Audio, the AZ20 delivers a pure and wonderful listening experience with lossless decoding and low latency. This manual provides detailed instructions for setting up, operating, and maintaining your KZ AZ20 ear hooks.
Note: This product includes only the Bluetooth upgrade ear hooks and charging case. Earphones are not included.
2. Contingut del paquet
Si us plau, comproveu el paquet per veure si hi ha els elements següents:
- KZ AZ20 Wireless Upgrade Ear Hooks (Left and Right)
- Estoig de càrrega
- User Manual / Product Warranty Card
- Cable de càrrega tipus C.


3. Producte acabatview
The KZ AZ20 is designed to provide a seamless wireless audio experience for your existing wired earphones. It features a Qualcomm QCC5171 wireless ear hook chip, Bluetooth 5.3, and supports Snapdragon Sound Technology with aptX HD Audio Lossless Decoding.
3.1 Característiques clau
- Qualcomm QCC5171 Chip: The pinnacle of Bluetooth chips, ensuring superior sound quality and performance.
- Bluetooth 5.3: Per a una connectivitat sense fil estable i eficient.
- Snapdragon Sound Technology & aptX HD Audio: Delivers high-resolution, lossless audio decoding.
- Three Original Performance Modes: Customize your audio experience with Gaming, Balanced, and Bass Boost modes.
- Durada de la bateria de llarga durada: Fins a 6 hores amb una sola càrrega i 54 hores en total amb l'estoig de càrrega.
- Zero Perceptible Latency: Especially beneficial for gaming and video content.
- Disseny ergonòmic: Skin-friendly silicone gel ear hooks for a comfortable and secure fit.
3.2 Components
Each ear hook features:
- Ear Hook Body with integrated controls
- C-Pin Connector for compatible earphones
- Llum indicador LED
- Microphone (available on some models)
The charging case houses and recharges the ear hooks, and includes a Type-C charging port.



4. Configuració
4.1 Càrrega inicial
- Place both KZ AZ20 ear hooks into the charging case.
- Connect the charging case to a power source using a Type-C USB cable.
- The LED indicator on the charging case will show charging status. Ensure the ear hooks and case are fully charged before first use.
The charging case has an 800mAh battery capacity, and each ear hook has a 35mAh battery. The charging case input is 5V-1A, and output to earphones is 5V-0.1A.

4.2 Connecting Earphones to AZ20 Ear Hooks
The KZ AZ20 ear hooks are compatible with earphones using a C-Pin connector. This includes models such as KZ ZSN, ZSN Pro, Z10 Pro, ZSX, and DQ6.
- Identify the C-Pin connector on your wired earphones.
- Carefully align the C-Pin connector of your earphone with the port on the KZ AZ20 ear hook.
- Gently push the earphone connector into the ear hook until it is securely seated. Do not force the connection.
- Repeat for the other ear hook and earphone.
4.3 Vinculació Bluetooth
- Ensure the ear hooks are charged and powered on (usually by taking them out of the charging case).
- Open the Bluetooth settings on your device (smartphone, tablet, computer).
- Cerca dispositius Bluetooth disponibles.
- Select "KZ AZ20" from the list of devices.
- Once connected, the ear hooks will indicate successful pairing (e.g., LED light change or audio prompt).
The KZ AZ20 uses Bluetooth 5.3 for a stable connection up to 15 meters.
5. Instruccions de funcionament
5.1 Encès/Apagat
- Encès: The ear hooks typically power on automatically when removed from the charging case. Alternatively, press and hold the control button on each ear hook for a few seconds until the LED indicator lights up.
- Apagar: Place the ear hooks back into the charging case, or press and hold the control button on each ear hook for a few seconds until the LED indicator turns off.
5.2 Controls bàsics
The KZ AZ20 ear hooks feature control buttons for managing audio playback and calls. Specific functions may vary slightly, but generally include:
- Reproduir/pausa: Single press the control button.
- Pista següent: Double press the control button.
- Pista anterior: Triple press the control button.
- Control de volum: (If available) Use dedicated volume buttons or long-press for incremental changes.
- Respondre/Finalitzar la trucada: Single press the control button during an incoming call.
- Rebutja la trucada: Press and hold the control button during an incoming call.
- Activa l'Assistent de veu: Long press the control button (check specific model for duration).
5.3 Modes de rendiment
The AZ20 offers three distinct performance modes to optimize your listening experience. These modes can typically be switched by a specific button combination or through a connected app (if available, though product properties state no app support). Refer to the quick start guide for exact button presses.
- Mode de reforç de greus: Enhances low frequencies for a more powerful and impactful bass. Ideal for bass-heavy music.
- Mode de joc: Provides ultra-low audio latency, crucial for immersive gaming sessions where sound synchronization is key.
- Mode equilibrat: Offers a neutral, well-rounded audio output suitable for various music genres, videos, and general daily use.

6. Manteniment i cura
- Neteja: Use a soft, dry cloth to clean the ear hooks and charging case. Do not use abrasive cleaners or solvents.
- Emmagatzematge: When not in use, store the ear hooks in their charging case to protect them and keep them charged.
- Eviteu l'aigua: The KZ AZ20 is NOT waterproof. Avoid exposure to water, rain, or excessive moisture.
- Temperatura: Store and operate the device within recommended temperature ranges to prevent damage to the battery and internal components.
7. Solució De Problemes
| Problema | Possible solució |
|---|---|
| Ear hooks not powering on | Ensure ear hooks are fully charged. Place them in the charging case and connect the case to power. |
| No es pot emparellar amb el dispositiu |
|
| No hi ha so dels auriculars |
|
| Poor sound quality or noise |
|
8. Especificacions
| Característica | Detall |
|---|---|
| Model | KZ-AZ20 |
| Material | Plàstic |
| Versió Bluetooth | 5.3 |
| Interval Bluetooth | 15 metres |
| Còdecs | Apt-X HD |
| Mètode de càrrega | Caixa de càrrega (port tipus C) |
| Caixa de càrrega Capacitat de la bateria | 800 mAh |
| Ear Hook Battery Capacity | 35 mAh (cada una) |
| Ear Hook Playback Time (Single Charge) | Aprox. 6 hores |
| Durada total de la bateria (amb estoig de càrrega) | Aprox. 54 hores |
| Entrada de la caixa de càrrega | 5V-1A |
| Charging Case Output (to earphone) | 5V-0.1A |
| Amb micròfon | Yes (on some models) |
| Impermeable | No |
| Cancel·lació activa de soroll | No |
| Control de volum | Sí |
| Botó de control | Sí |
| Compatible Earphones (C Pin) | KZ ZSN, ZSN Pro, Z10 Pro, ZSX, DQ6, ZSN Pro X |
| Dimensions del paquet | 12 cm (L) x 8 cm (A) x 5 cm (Al) |
| Pes del paquet | 0.05 kg |




9. Consells d'usuari
- Compatibilitat: The AZ20 is specifically designed for earphones with a C-Pin connector. Double-check your earphone model for compatibility (e.g., KZ ZSN Pro).
- Microphone Availability: Note that some AZ20 models come with a microphone, while others do not. Verify the specific SKU you purchased if a microphone is essential for your use.
- Exposició a l'aigua: As the device is not waterproof, exercise caution around water or during intense activities that may lead to significant sweat exposure.
- Qualitat del so: The QCC5171 chip supports aptX HD, ensuring high-quality audio. Ensure your source device also supports aptX HD for the best experience.
10. Garantia i Suport
Your KZ AZ20 Wireless Upgrade Ear Hook Cable is covered by a manufacturer's warranty against defects in materials and workmanship. Please refer to the warranty card included in your package for specific terms and conditions, including the warranty period and how to claim support.
For technical assistance or further inquiries, please contact KZ Official Store customer support through their official channels.