1. Introducció
This manual provides detailed instructions for the installation, operation, and maintenance of your Neye3c 8MP 4K Wireless WiFi Camera. This high-definition outdoor and indoor security camera features 5X digital zoom, 360° panoramic PTZ control, AI humanoid intelligent tracking, and advanced night vision capabilities, ensuring comprehensive surveillance for your property.
2. Què hi ha a la caixa
Si us plau, comproveu el contingut del vostre paquet en arribar:
- Càmera PTZ 1x
- 1 x manual d'usuari
- 1x Power Supply (EU/US Optional)
- 1x Mounting Screws Bag & Waterproof Cap
3. Especificacions
| Atribut | Valor |
|---|---|
| Nom de marca | N_eye |
| Estil | Càmera Domo |
| Alta definició | 4.0 Megapixels (Available in 2MP, 4MP, 8MP options) |
| Megapíxels | 8MP |
| Connectivitat | Wi-Fi (2.4 GHz) |
| Lent (mm) | 3.6 mm |
| Zoom | Zoom digital 10X |
| Tipus de zoom | Zoom digital |
| Viewangle ing | 360° |
| Distància IR (m) | 15-20M |
| Visió nocturna en color | Sí |
| Funcions d'IA | Seguiment intel·ligent |
| Tipus d’alarma | telefon Alarm, Local Alarm |
| Format de compressió de vídeo | H.265 |
| Sortida d'àudio | 1CH BNC |
| Il·luminació mínima (Lux) | 0.001 |
| Font d'alimentació | Normal |
| Font d'alimentació (V) | 12 V/5 V |
| Consum d'energia (W) | >12W |
| Temperatura de funcionament | -10°-60° |
| Classificació IP | IP66 |
| Característiques especials | Impermeable / Resistent a la intempèrie |
| Instal·lació | lateral |
| Escena | Interior i exterior |
| Dimensions (L x A x P)(mm) | 23 * 20 * 12.5 cm |
| Sensor | CMOS |
| Marca del sensor | Omnivisió |
| Quantitat de lents | Lent única |
| Sistemes mòbils compatibles | Symbian, Windows Mobile, Android, iOS |
| Sistemes operatius suportats | Windows 98, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Windows 2000, Windows 2008, Windows 2003 |
| Targeta TF | None (Supports local Micro SD storage) |
| Emmagatzematge intern | None (Supports local Micro SD storage) |
| Plataforma domèstica intel·ligent | Altres |
| Certificació | CE |
4. Guia de configuració
4.1. Descàrrega de l'aplicació
The Neye3c camera operates with the Neye3C mobile application. Download the app using the following methods:
- Android: Cerca "Neye3C" in the Android market or scan the QR code provided in the app setup image.
- iOS: Cerca "Neye3C" in the App Store or scan the QR code provided in the app setup image.
Image: Neye3C App Download QR Code and Mobile App Settings
4.2. Installation Cautions
- Consulteu el voltage of the power supply before installation, and ensure the power supply is off.
- Please format the TF card when using this product for the first time.
4.3. Guia d'instal·lació
Follow these steps to install and power on your camera:
- Power on the camera. The indicator light will turn on, indicating the camera is powered.
- Wait for approximately 30 seconds. The device will emit a "DingDing" sound prompt, and the status light will flash quickly. At this point, you can proceed to configure the camera using either the Intelligent Addition or Hotspot Connection methods.
- If there is no "DingDing" sound prompt and the status light flashes slowly, long-press the "Reset" key for 5 seconds. Wait for the device to send out the voice prompt and the status light to flash quickly, then proceed with configuration.
Image: Powering on the camera and using the reset button.
4.4. Connexió de la càmera
The camera supports both WiFi and wired connections.
Image: Wireless and Wired Connection Options
4.4.1. Add in Neye 3C App (Mobile)
Follow the step-by-step instructions within the Neye3C app to add your camera. This typically involves logging in, configuring the network, and adding the camera to your device list.
Image: Mobile App Settings Steps
4.4.2. Configure in PC CMS Client
For PC-based monitoring, use the CMS client. The process involves connecting to the camera's IP address, configuring settings, and viewemetent el transmissió en directe.
Image: PC CMS Client Configuration
4.5. Connecting to an NVR
The camera supports the ONVIF agreement and can be used with Network Video Recorders (NVRs).
Image: IP Camera to NVR Connection
5. Modes de funcionament
5.1. Modes de visió nocturna
The camera offers three distinct night vision modes to suit various monitoring needs:
- Visió nocturna per infrarojos: In this mode, the camera's infrared lights activate, providing a clear black and white image in low-light conditions. During the daytime, the camera operates in color.
- Visió nocturna a tot color: When selected, the camera's four white lights illuminate, delivering a full-color picture even at night. This mode provides true-to-life colors and can act as a deterrent.
- Visió nocturna intel·ligent: This intelligent mode defaults to "normal infrared night vision." When motion is detected, the camera's white lights turn on, switching to "full color night vision" for 3 minutes before returning to infrared mode if no further motion is detected.
Image: Smart Dual Light Mode Settings
Image: Full Color Night Vision vs. Infrared Night Vision
Image: Full Color Night Vision Day and Night
6. Característiques clau
6.1. AI Humanoid Intelligent Tracking
The camera's AI humanoid detection system accurately recognizes and tracks human forms, effectively filtering out invalid alarms caused by other objects. This ensures more precise motion alerts.
Image: AI Humanoid Intelligent Tracking in action
6.2. 5X Digital Zoom & PTZ Control
The camera features 5X digital zoom, allowing you to magnify distant objects without loss of detail. With 355° horizontal pan and 120° vertical tilt capabilities, you can remotely control the camera's view via your phone, tablet, or PC, eliminating blind spots.
Image: 5X Zoom Surveillance Examples
6.3. Motion Detection & AI Sound-Light Alarm (Active Defense)
The camera provides flexible motion detection settings, including customizable detection zones, scheduled times, and adjustable sensitivity. Real-time alerts are sent via app push notifications and email. The active defense feature allows the camera to immediately play customized audio and push notifications to your mobile phone upon detecting a target, deterring intruders.
Image: AI Sound-Light Alarm
Image: Active Defense Scenario
6.4. Weatherproof (IP66)
With an IP66 rating, the camera is designed to withstand various weather conditions, making it suitable for both indoor and outdoor use.
Image: IP66 Protection and PTZ Monitoring
6.5. ONVIF Support
The camera is ONVIF 2.0 & Profile S compliant, ensuring interoperability with various ONVIF-conformant IP security products, including NVRs, for PTZ control, presets, recording, audio, video preview, and motion detection.
Image: ONVIF Support
7. Opcions d'emmagatzematge
The camera offers two primary storage methods for your recordings:
- Local Micro SD Storage: Supports automatic loop recording to a Micro SD card (not included).
- Emmagatzematge al núvol: Provides enhanced security with cloud-based storage options (subscription may be required).
Image: Two Storage Modes
7.1. Low Bit Rate & Storage Efficiency
The camera utilizes intelligent compression algorithms (Smart H.265) to save up to 50% storage space compared to standard compression, allowing for longer recording times.
Image: Low Bit Rate Low Storage Comparison
7.2. Storage Time Reference Table
The following table provides an estimated recording duration based on resolution and Micro SD card capacity. Actual recording storage may vary depending on the monitoring environment (1 day = 24 hours).
Image: Storage Time Reference Table
8. Escenaris d'ús
The Neye3c camera is versatile and suitable for a wide range of indoor and outdoor surveillance applications, including:
- Outdoor: Gardens, forest roads, fish ponds, roads, parks.
- Indoor: Offices, markets, factories, homes.
Image: Outdoor and Indoor Use Cases
9. Consells d'usuari
- For optimal performance, ensure your camera is within range of a strong 2.4GHz WiFi signal.
- Comproveu regularment el camp de la càmera view to ensure no obstructions are blocking the lens.
- Utilize the AI Humanoid Detection feature to minimize false alarms from pets or environmental factors.
- Experiment with the different night vision modes to find the best setting for your specific environment.
10. Solució De Problemes
10.1. La càmera no es connecta a la xarxa Wi-Fi
- Ensure the camera is powered on and the status light is flashing quickly (after the "DingDing" prompt).
- Verify your WiFi network is 2.4GHz. This camera does not support 5GHz networks.
- Comproveu que la contrasenya del Wi-Fi introduïda a l'aplicació sigui correcta.
- Move the camera closer to your WiFi router to improve signal strength.
- If issues persist, perform a factory reset by long-pressing the "Reset" button for 5 seconds until the voice prompt and fast-flashing status light indicate it's ready for reconfiguration.
10.2. Mala qualitat d'imatge
- Assegureu-vos que la lent de la càmera estigui neta i sense pols ni taques.
- Check your network connection speed. A slow connection can affect streaming quality.
- Adjust the camera's position to avoid direct glare from strong light sources.
10.3. Motion Detection Not Working or Too Many False Alarms
- Verify that motion detection is enabled in the Neye3C app settings.
- Adjust the sensitivity level of the motion detection. Lower sensitivity for fewer false alarms, higher for more sensitive detection.
- Define specific detection zones to exclude areas with frequent irrelevant movement (e.g., busy roads, swaying trees).
- Ensure AI Humanoid Detection is enabled for more accurate human-specific alerts.
10.4. PTZ Control Unresponsive
- Check your internet connection. PTZ control requires a stable connection.
- Assegureu-vos que el firmware de la càmera estigui actualitzat.
- Restart the camera and the controlling device (phone/PC).
11. Manteniment
- Neteja: Netegeu regularment la lent de la càmera amb un drap suau i sec per garantir una qualitat d'imatge nítida. Eviteu netejadors abrasius.
- Actualitzacions de firmware: Check the Neye3C app periodically for available firmware updates to ensure optimal performance and security.
- Font d'alimentació: Ensure the power adapter and cable are in good condition and free from damage.
- Control ambiental: For outdoor installations, periodically check the mounting and surrounding area to ensure the camera remains securely positioned and free from obstructions.
12. Garantia i Suport
All Neye3c cameras are CE and FCC certified. The product comes with a 5-year warranty and lifetime technical support. If you encounter any problems or have questions, please contact the seller or manufacturer for assistance.