JOOAN 4K 8MP Wifi PTZ Camera User Manual

1. Introducció

Thank you for choosing the JOOAN 4K 8MP Wifi PTZ Camera. This advanced security camera features dual lenses, 4K 8MP HD resolution, 5X digital zoom, motion detection with auto-tracking, color night vision, and two-way audio for comprehensive surveillance. Designed for both indoor and outdoor use, it offers robust IP66 weather resistance and flexible connectivity options. This manual provides detailed instructions for setup, operation, and maintenance to ensure optimal performance and security.

Figure 1: JOOAN 4K 8MP Wifi PTZ Camera - Main Features Overview

2. Contingut del paquet

Si us plau, comproveu el paquet per veure si hi ha els elements següents:

• 1 x CCTV Camera
• Cable d’alimentació 1 x USB
• 1 x joc de cargols
• 1 x Manual d'instruccions (aquest document)

Warm tip: The SD Card is optional and sold separately.

3. Producte acabatview

Familiarize yourself with the components and features of your JOOAN PTZ Camera.

Figura 2: Producte al llarg deview - Labeled Components

Figure 3: Detailed Product Overview - De costat View amb ports

Components clau:

• Antena: Per a la connectivitat Wi-Fi.
• Objectius de càmera: Dual-lens system (one fixed, one PTZ).
• LED integrats: White LEDs for color night vision and Infrared LEDs for standard night vision.
• Micròfon: Per a entrada d'àudio (àudio bidireccional).
• Ponent: Per a la sortida d'àudio (àudio bidireccional).
• Clau de restabliment: S'utilitza per restablir la càmera a la configuració de fàbrica.
• Ranura per a targetes: For Micro SD card storage (up to 128GB).
• USB tipus C: Entrada de potència.
• Parèntesis: For mounting the camera.

4. Especificacions

5. Guia de configuració

5.1. Descàrrega de l'aplicació i creació de compte

To use your camera, you need to download the 'Cam720' app and create an account.

1. Cerca “Cam720” in your device's app store (App Store for iOS, Google Play Store for Android).
2. Baixeu i instal·leu l'aplicació.
3. Open the app and follow the on-screen instructions to create a new account and log in.

Figure 4: Scan to download Cam720 App

5.2. Instal·lació física

The camera can be mounted in various ways. Ensure the camera is positioned to cover the desired area and is within Wi-Fi range.

• Muntatge en paret: Use the provided bracket and screws to securely attach the camera to a wall.
• Muntatge al sostre: Similar to wall mount, attach the bracket to the ceiling.
• Light Bulb Socket Mount: If applicable, some models may support direct installation into a light bulb socket.

Ensure the mounting surface is sturdy enough to support the camera's weight. Connect the USB power cable after mounting.

5.3. Camera Connection Methods

Your camera supports multiple connection methods to suit your network environment.

Figure 5: Three Connection Methods

1. Bluetooth (BT) Configuration:
   • Enceneu la càmera.
   • Open the Cam720 app, go to 'Add a device'.
   • Select the Bluetooth connection option. The app will search for nearby devices (e.g., BQA-DOA5 or BQA-AEG).
   • Select your camera from the list and follow the app's instructions to complete the connection.
2. Wireless (Wi-Fi) Connection:
   • Enceneu la càmera.
   • Ensure the camera and your Wi-Fi router are within two meters during initial setup for a stable connection.
   • In the Cam720 app, select 'Add a device' and choose the Wi-Fi connection option.
   • Follow the app's prompts to connect the camera to your home Wi-Fi network. You may need to reset the camera if it's not found.
   • Nota: The 8MP camera supports 2.4GHz and 5GHz Wi-Fi. The 3MP camera only supports 2.4GHz Wi-Fi.
3. Wired Connection (8MP Camera Only):
   • Connect the camera to your router's LAN port using a network cable.
   • In the Cam720 app, select 'Add a device' and choose the wired connection option.
   • The app will discover the device on your local network.
4. Mode de punt d'accés AP:
   • This mode allows monitoring even without an internet connection.
   • In the Cam720 app, select 'Add a device' and choose the option to connect to the device's hotspot.
   • Nota: The 3MP camera does not support network cable connection, but may support AP Hotspot mode for local viewing.

Important: Always keep the camera and router at a distance of two meters during the initial Wi-Fi setup for optimal signal strength.

6. Instruccions de funcionament

6.1. Dual Lens & Dual Screen Monitoring

The camera features a dual-lens system, allowing you to monitor two different areas simultaneously within the Cam720 app. One lens is fixed for a wide overview, while the other is a PTZ (Pan-Tilt-Zoom) lens that can be rotated to track specific movements or focus on details.

Figure 6: Dual Lens & Dual Screen Functionality

• Lent fixa: Provides a constant view of a designated area.
• PTZ Lens: Use the app to pan (0°-360°), tilt (0°-360°), and digitally zoom (5x) to cover a wider or more specific area.
• Posicions predeterminades: Set up to two preset positions for quick navigation to important areas. The camera supports 360° timed cruise detection without missing any important area.
• Pantalla dual View: View both camera feeds simultaneously within the app.

6.2. Motion Detection & Auto Tracking

The camera is equipped with AI functions for intelligent motion detection and automatic tracking.

Figure 7: Motion Detection and Auto Tracking

• Detecció de moviment: The camera can quickly detect moving objects within its field of view.
• Seguiment automàtic: Once motion is detected, the PTZ lens can automatically track the moving object.
• Alertes: Receive real-time notifications on your phone when motion is detected. The warning area division is intelligent and effective.
• Alarma de so i llum: The camera can activate sound and light alarms to deter intruders and prevent property loss.

Figure 8: Motion Detection Alert with Sound and Light Alarm

6.3. Modes de visió nocturna

La càmera ofereix tres modes de visió nocturna per a una visibilitat clara en condicions de poca llum:

Figure 9: Ultra Clear Color Night Vision Modes

• Visió nocturna per infrarojos: Standard black and white view utilitzant LEDs infrarojos.
• Visió nocturna en color: Utilizes white LEDs to provide a full-color view en la foscor.
• Intelligent Night Vision: Automatically switches between infrared and color night vision based on detected motion or ambient light.

Figure 10: Smart Color Night Vision - Clearer Vision in the Dark

6.4. Àudio bidireccional

With a built-in microphone and speaker, the camera supports two-way audio communication. You can listen to the environment around the camera and speak through the camera using the Cam720 app.

6.5. Opcions d'emmagatzematge

The camera offers flexible storage solutions for your recordings.

Figure 11: SD Card & Cloud Storage

• Targeta micro SD: Supports up to 128GB external Micro SD cards (sold separately). Insert the card into the designated slot (refer to Product Overview).
• Emmagatzematge al núvol: Cloud storage services are available (subscription may be required, not free). Refer to the Cam720 app for details on cloud storage plans.

7. Manteniment

• Neteja: Use a soft, dry cloth to clean the camera lens and body. Do not use harsh chemicals or abrasive cleaners.
• Actualitzacions de firmware: Regularly check the Cam720 app for available firmware updates to ensure optimal performance and security.
• Protecció del medi ambient: The camera is IP66 weather-resistant, protecting it from dust and water jets. However, avoid submerging it in water or exposing it to extreme conditions beyond its operating temperature range (-10°C to 60°C).
• Font d'alimentació: Use only the provided power adapter or a compatible 5V1.5A power supply.

8. Solució De Problemes

• La càmera no es connecta a la Wi-Fi:
  • Ensure the camera is within 2 meters of the router during initial setup.
  • Check if your Wi-Fi network is 2.4GHz (required for 3MP camera) or 2.4GHz/5GHz (supported by 8MP camera).
  • Verifiqueu que la contrasenya del Wi-Fi sigui correcta.
  • Prova de reiniciar la càmera amb el botó de reinici.
• No hi ha imatge o hi ha mala qualitat d'imatge:
  • Comproveu la connexió d'alimentació.
  • Assegureu-vos que la lent estigui neta i lliure d'obstruccions.
  • Verify network stability for clear streaming.
  • Adjust camera position for better lighting.
• La detecció de moviment no funciona:
  • Ensure motion detection is enabled in the Cam720 app settings.
  • Adjust sensitivity settings if necessary.
  • Check the detection zone configuration.
• La targeta SD no grava:
  • Assegureu-vos que la targeta SD estigui inserida correctament.
  • Check if the SD card is formatted within the app.
  • Verify that recording to SD card is enabled in settings.
  • The camera supports up to 128GB Micro SD cards.

9. Consells d'usuari

No hi havia consells específics per a l'usuari disponibles de reviews or Q&A data for this product at this time. For general best practices:

• Regularly check your camera's live feed to ensure it's operating correctly.
• Keep your Cam720 app updated to the latest version for new features and security enhancements.
• For outdoor installations, ensure the camera's power connection is protected from direct exposure to harsh weather, despite its IP66 rating.

10. Garantia i Suport

For technical support, inquiries, or warranty information, please contact JOOAN customer service:

• Correu electrònic: Technicalreply@qacctv.com
• WhatsApp: +1 3670124792
• Tel: +1 2029459595
• Web: www.youtube.com/@JOOANCAMERA

Conserveu el vostre comprovant de compra per a reclamacions de garantia.

11. Declaració de la FCC

Aquest dispositiu compleix la part 15 de les normes de la FCC. El funcionament està subjecte a les dues condicions següents:

1. Aquest dispositiu no pot causar interferències perjudicials i
2. Aquest dispositiu ha d'acceptar qualsevol interferència rebuda, incloses les interferències que puguin provocar un funcionament no desitjat.

Informació a l'usuari

Nota: Aquest equip s'ha provat i s'ha comprovat que compleix els límits per a un dispositiu digital de classe B, d'acord amb la part 15 de les normes de la FCC. Aquests límits estan dissenyats per proporcionar una protecció raonable contra interferències nocives en una instal·lació residencial. Aquest equip genera, utilitza i pot irradiar energia de radiofreqüència i, si no s'instal·la i s'utilitza d'acord amb les instruccions, pot causar interferències perjudicials a les comunicacions de ràdio. Tanmateix, no hi ha cap garantia que no es produeixin interferències en una instal·lació concreta. Si aquest equip provoca interferències perjudicials a la recepció de ràdio o televisió, cosa que es pot determinar apagant i encenent l'equip, es recomana a l'usuari que intenti corregir la interferència mitjançant una o més de les mesures següents:

• Reorienta o reubica l'antena receptora.
• Augmentar la separació entre l'equip i el receptor.
• Connecteu l'equip a una presa d'un circuit diferent d'aquell al qual està connectat el receptor.
• Consulteu el distribuïdor o un tècnic de ràdio/TV amb experiència per obtenir ajuda.

Important: Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.