Askey Smart 5G Hub HH20C WiFi 6E CPE Router User Manual

1. Introducció

The Askey Smart 5G Hub HH20C is an advanced Integrated Home Access Device designed to provide high-speed internet connectivity using 5G and 4G LTE networks, combined with Wi-Fi 6E technology. This manual will guide you through the setup, operation, and maintenance of your device.

2. Contingut del paquet

Abans de començar, assegureu-vos que tots els elements estiguin presents al paquet:

• Askey Smart 5G Hub HH20C
• Power Adapter (EU Plug or UK Plug, depending on selection)
• Cable Ethernet
• Guia d'usuari / Targeta d'inici ràpid

Figura 1: Contingut del paquet

3. Dispositiu acabatview

Familiarize yourself with the ports and indicators on your 5G Hub.

Figura 2: Frontal View of HH20C

Figure 3: Rear Ports and Buttons

Rear Panel Interfaces:

• Botó WPS: For easy Wi-Fi Protected Setup.
• Botó de reset: Per restaurar la configuració predeterminada de fàbrica.
• LAN Ports (2x RJ45): For wired network connections. One port also functions as a WAN port.
• Botó ON/OFF: Encendre/apagar el dispositiu.
• Port d'alimentació: Connecteu l'adaptador de corrent aquí.

Figure 4: Device Bottom Label with Default Information

Important Information from Bottom Label:

• Model: HH20C
• Potència nominal: 20.0 V === 3.25 A
• Adreça IP predeterminada: http://192.168.1.1
• Contrasenya d'administrador: uy3dettx
• Nom de la xarxa WiFi: Smart-5G-Hub-ZKGw
• Contrasenya WiFi: UNxAdU4GV9YM
• Ranura per a targeta SIM: Located on the bottom panel (refer to Figure 4 for location).

4. Instruccions de configuració

1. Insereix la targeta SIM: Locate the SIM card slot on the bottom of the device. Carefully insert your unlocked 5G/4G LTE SIM card until it clicks into place. Ensure the SIM card is correctly oriented.
2. Connectar l'alimentació: Connect the provided power adapter to the 'Power' port on the rear of the HH20C and plug it into a wall outlet.
3. Encès: Press the 'ON/OFF' button on the rear panel to power on the device. Wait for the indicator lights to stabilize, indicating the device is ready.
4. Initial Connection (Optional - Wired): For initial setup or a stable connection, connect one end of the Ethernet cable to a 'LAN' port on the HH20C and the other end to your computer's Ethernet port.
5. Initial Connection (Wireless): On your Wi-Fi enabled device (smartphone, laptop), search for available Wi-Fi networks. Select the network named 'Smart-5G-Hub-ZKGw' (or as indicated on the bottom label). Enter the Wi-Fi password 'UNxAdU4GV9YM' (or as indicated on the bottom label) to connect.
6. Accés Web Interfície: Obre a web navegador i navegueu fins a l'adreça IP predeterminada: http://192.168.1.1. Log in using the admin password 'uy3dettx' (or as indicated on the bottom label). You may be prompted to change the default password for security.

5. Instruccions de funcionament

5.1. Dispositius de connexió

• Connexió Wi-Fi: Use the Wi-Fi network name (SSID) and password found on the device's bottom label to connect your wireless devices.
• WPS (Configuració protegida per Wi-Fi): Press the WPS button on the rear of the HH20C, then activate WPS on your client device within two minutes to establish a secure wireless connection without entering a password.
• Connexió per cable: Connect devices like PCs, gaming consoles, or smart TVs to the LAN ports using Ethernet cables for a stable, high-speed connection.

5.2. Web Configuració de la interfície

El web interfície (http://192.168.1.1) allows you to manage your network settings, including:

• Changing Wi-Fi SSID and password.
• Configuring 5G/4G LTE settings.
• Setting up Firewall, QoS (Quality of Service), and VPN.
• Managing connected devices.
• S'està actualitzant el firmware.

5.3. EasyMesh Functionality

The HH20C supports Wi-Fi EasyMesh, allowing you to create a unified mesh Wi-Fi network with other compatible EasyMesh devices for seamless coverage throughout your home or office. Refer to the EasyMesh documentation for detailed setup instructions.

6. Manteniment

• Mantenir net: Regularly wipe the device with a soft, dry cloth. Avoid using liquid cleaners.
• Ventilació: Assegureu-vos que el dispositiu estigui col·locat en una zona ben ventilada per evitar el sobreescalfament. No bloquegeu els forats de ventilació.
• Actualitzacions de firmware: Comproveu el web interface periodically for firmware updates to ensure optimal performance and security.
• Cicle d'alimentació: If you experience minor network issues, try power cycling the device (turn off, wait 10 seconds, then turn on).

7. Solució De Problemes

• Sense connexió a Internet:
  • Comproveu si la targeta SIM està correctament inserida i activa.
  • Verify that the device has 5G/4G LTE signal.
  • Assegureu-vos que l'adaptador d'alimentació estigui ben connectat.
  • Reinicieu el dispositiu.
• Velocitat Wi-Fi lenta:
  • Apropa't més al router.
  • Reduir les interferències d'altres dispositius electrònics.
  • Check for too many connected devices.
  • Consider using the 5 GHz or 6 GHz band for faster speeds if your devices support it.
• No es pot accedir Web Interfície:
  • Ensure your device is connected to the HH20C's network (wired or wireless).
  • Verify you are entering the correct IP address (http://192.168.1.1) i la contrasenya d'administrador.
  • Prova una altra web navegador.
• Forgot Admin Password: Press and hold the 'RESET' button on the rear panel for about 10 seconds while the device is powered on. This will restore the device to factory default settings, including the default admin password and Wi-Fi credentials.

8. Especificacions

9. Consells d'usuari

• Compatibilitat de la targeta SIM: This device is unlocked and designed to work with various SIM cards across Europe, Asia, the Middle East, Oceania, Africa, Brazil, and Chile. Ensure your SIM card is active and has a data plan for 5G/4G LTE connectivity.
• Col·locació òptima: For the best 5G/4G LTE signal and Wi-Fi coverage, place the hub in an open area, away from obstructions and other electronic devices that might cause interference.
• Bones pràctiques de seguretat: Always change the default admin password and Wi-Fi password immediately after initial setup to protect your network from unauthorized access.

10. Garantia i Suport

For warranty information and technical support, please refer to the documentation provided with your purchase or contact the seller directly. Keep your purchase receipt as proof of purchase.