Manual d'usuari de la càmera intel·ligent Xiaomi C500, edició de doble lent

1. Introducció

The Xiaomi Smart Camera C500 Dual Lens Edition is an advanced indoor security camera designed to provide comprehensive surveillance and smart care for your home. Featuring dual lenses and dual screens, it offers a wider field of view and reduces blind spots. Equipped with AI detection capabilities, Wi-Fi 6 connectivity, and high-quality imaging, this camera ensures reliable monitoring and real-time communication.

Pre-purchase Notice: This is the Chinese version of the camera. The Mi Home APP server must be selected in Mainland China for proper functionality.

2. Informació de seguretat

⚠️ Avís legal: Els productes de càmera només es poden utilitzar per a finalitats permeses per les lleis i regulacions aplicables. L'ús indegut del producte per a activitats il·legals està estrictament prohibit. Si us plau, compliu les lleis i regulacions aplicables al vostre país/zona.

3. Contingut del paquet

Si us plau, comproveu el paquet per veure si hi ha els elements següents:

• Xiaomi Smart Camera C500 Dual Camera Edition
• Suport de muntatge
• Instruccions (aquest manual)
• Adhesiu de posicionament
• Adaptador de corrent
• Cable d'alimentació
• Wall-mounted accessory package (screws and expansion nuts)

Figura 3.1: Contingut del paquet

4. Especificacions

Note on ONVIF: Based on available information, explicit ONVIF support is not listed in the specifications. Users requiring ONVIF compatibility should verify with the manufacturer or product documentation.

5. Configuració

5.1 Connexió a l'aplicació Mi Home

Follow these simple steps to connect your camera to the Mi Home App:

1. Download the Mi Home App from your mobile device's app store.
2. Power on the camera using the provided power adapter and cable.
3. Open the Mi Home App and follow the on-screen prompts to complete the connection process.

Important: Ensure the Mi Home App server is set to Mainland China for optimal functionality with this camera version.

Figure 5.1: Mi Home App Connection Steps

5.2 Instruccions d'instal·lació

The camera can be installed on a flat surface or mounted on a ceiling. Use the provided mounting bracket and accessories for ceiling installation:

1. Preparació per al muntatge: Paste the positioning sticker on the desired ceiling location. Drill holes according to the sticker and insert the expansion nuts.
2. Col·loqueu el suport de muntatge: Install the screws to securely fix the mounting bracket to the ceiling.
3. Muntar la càmera: Snap the camera into place on the mounting bracket and lock it by rotating clockwise.
4. Ajust d'angle: Adjust the bracket shaft vertically or horizontally to achieve the appropriate viewangle de ing.

Nota: For single-sided installation, it is recommended to keep a distance of at least 60 cm from the wall. Avoid placing the lens close to reflective objects like glass or white walls to prevent image brightness inconsistencies (e.g., bright near, dark far, or entirely white).

Figura 5.2: Passos d'instal·lació de la càmera

Figure 5.3: Ceiling Mounted Camera

Figure 5.4: Bracket Angle Adjustment

6. Instruccions de funcionament

6.1 Dual Lens and Dual Screen Functionality

The camera features two lenses: a 2.8mm short-focus lens with a 110° ultra-wide-angle field of view for broad coverage, and a 6mm telephoto lens with a 58° horizontal field of view for clearer, more detailed views. This dual-lens system allows the camera to monitor two different areas simultaneously, effectively reducing blind spots in your home.

Figure 6.1: Dual Screen View (Entrada)

Figure 6.2: Dual Screen View (Children & Pets)

Podeu configurar diferents viewing directions for each lens through the Mi Home App to customize surveillance for various areas.

Figura 6.3: Dual Viewing Angle Illustration

6.2 AI Detection Features

The camera incorporates advanced AI algorithms for various detection functions:

• Detecció d'animals de companyia: Records and tracks pet activities, sending notifications to your mobile phone when movement is detected.


Figure 6.4: Pet Detection Alert

• Detecció de plors del nadó: Real-time detection of baby crying sounds, triggering notifications to help parents monitor their baby's status.


Figure 6.5: Baby Crying Detection Alert

• Tanca virtual: Set up a virtual fence area within the camera's view. If someone crosses this boundary, an alarm is issued, enhancing security.


Figura 6.6: Alerta de tanca virtual

• AI Face Recognition: The camera can distinguish between familiar faces and strangers, sending notifications when an unrecognized face appears in your home.


Figure 6.7: AI Face Recognition Alert

6.3 Dual Camera Linkage and Tracking

The camera supports dual-camera linkage. By pressing and holding any position on the fixed screen in the app, the gimbal lens will automatically rotate to that area, zoom in, and provide a close-up view. When movement is detected in the fixed screen area, the gimbal lens can automatically track the subject in real-time, reducing dynamic blind spots.

Figure 6.8: Dual Camera Linkage

Figure 6.9: Automatic Follow-Up

6.4 High-Quality Imaging and Night Vision

The camera features dual 4-megapixel CMOS sensors with F1.6 large aperture lenses, providing clear and delicate image quality even in low-light conditions. It supports ultra-low light full-color imaging, extending the time you can see color images in dim environments.

Figure 6.10: 4 Million Pixels Clarity

Figure 6.11: Ultra-Low Light Full Color

For complete darkness, the camera is equipped with 16 built-in 940nm infrared fill lights, providing enhanced infrared night vision that is clearly visible without red exposure.

Figura 6.12: Visió nocturna infraroja millorada

6.5 Connectivitat

The camera supports dual-band Wi-Fi 6 (2.4GHz and 5GHz), ensuring a strong and stable signal for smooth preview and playback of high-definition video. This advanced connectivity greatly enhances signal strength and range.

Figura 6.13: Wi-Fi 6 Avançattage

6.6 Àudio bidireccional

The camera supports two-way real-time voice calls, allowing you to communicate with people in your home anytime, anywhere. It features a built-in independent sound cavity and a large-diameter speaker for full, loud, and clear audio during calls.

Figure 6.14: Two-Way Real-Time Calls

Figure 6.15: Speaker Components

6.7 Seguretat i privadesa

The Xiaomi Smart Camera C500 is equipped with a built-in Mijia security chip. Each chip has a unique key and certificate, ensuring financial-level protection for user data and information security.

Figure 6.16: Mijia Security Chip Integration

7. Manteniment

• Neteja: Use a soft, dry cloth to clean the camera lens and body. Avoid using harsh chemicals or abrasive materials that could damage the device.
• Actualitzacions de programari: Regularly check the Mi Home App for firmware updates to ensure optimal performance, security, and access to new features.
• Gestió d'emmagatzematge: If using a microSD card, periodically review i gestionar els foo emmagatzematstage to prevent the card from filling up. Consider cloud storage or NAS network storage options for extended recording and backup.
• Font d'alimentació: Ensure the camera is connected to a stable power source (5V/2A). Avoid using unapproved power adapters.

8. Solució De Problemes

• La càmera no es connecta:
  • Ensure the camera is powered on and within Wi-Fi range.
  • Verify your Wi-Fi network is 2.4GHz or 5GHz and stable.
  • Confirm the Mi Home App server is set to Mainland China.
  • Try resetting the camera (refer to the app for reset instructions).
• Mala qualitat d'imatge:
  • Netegeu la lent de la càmera suaument amb un drap suau.
  • Ensure adequate lighting in the monitored area, especially for full-color night vision.
  • Check for reflective surfaces near the camera that might cause glare or uneven lighting.
• AI Detection Not Working:
  • Ensure AI detection features are enabled in the Mi Home App settings.
  • Adjust sensitivity settings if necessary.
  • Verify the camera's field of view covers the desired detection areas.
• Problemes d'àudio bidireccional:
  • Check microphone and speaker settings in the Mi Home App.
  • Assegureu-vos que no hi hagi cap obstrucció que bloquegi el micròfon o l'altaveu de la càmera.
  • Verify your mobile device's volume and microphone settings.

9. Consells d'usuari

• For optimal performance and access to all features, always ensure your Mi Home App is updated to the latest version and the server region is set to Mainland China.
• When installing, consider the dual viewing angles to maximize coverage and minimize blind spots, especially in larger rooms or areas with multiple points of interest.
• Utilize the virtual fence feature to define specific security zones, providing targeted alerts for critical areas.

10. Garantia i Suport

The Xiaomi Smart Camera C500 Dual Lens Edition comes with a garantia oficial de dos anys, guaranteeing that all products are brand original and brand new. In case of any damage or issues, you may be eligible for repair or replacement of parts. Please note that damages caused by human factors or external forces may incur additional repair fees.

For any after-sales service or support inquiries, please refer to the contact information provided with your purchase or through the official Xiaomi support channels. Always provide your product model (MBC12) and purchase details when seeking support.

11. Compliment legal

Users are responsible for ensuring that the use of this camera complies with all local laws and regulations regarding surveillance and privacy. Misuse of this product for illegal activities is strictly prohibited. Please familiarize yourself with and adhere to the applicable laws in your region.