Introducció
The Douk Audio DAC-Q11 is a high-fidelity USB Digital-to-Analog Converter (DAC) designed to enhance your audio experience. It features a unique switchable dual DAC chip design, allowing users to choose between ESS9038Q2M and AK4493 chips for different sound characteristics. With multiple input and output options, high-performance audio specifications, and a user-friendly interface, the DAC-Q11 is suitable for various audio setups.

Guia de configuració
1. Desembalatge i contingut
Carefully unpack the DAC-Q11 and verify all components are present. The standard package includes:
- 1x DAC-Q11 Unit
- 1x DC12V Power Adapter
- 1x cable USB
- 1x Cable òptic
- 1x Remote Control (Note: Batteries (2*AAA) are not included and must be prepared separately for safer delivery.)
- 1 x manual d'usuari

2. Connexió del dispositiu
The DAC-Q11 supports multiple input and output options. Refer to the rear panel diagram for connection points.

- Connexió d'alimentació: Connect the provided DC12V power adapter to the "DC 12V IN" port on the rear panel and then plug it into a power outlet.
- Entrada d'àudio:
- PC-USB Input: Use the supplied USB cable to connect the "PC-USB" port on the DAC-Q11 to your computer (PC/Mac).
- Entrada coaxial: Connect a coaxial cable from your audio source (e.g., CD player, media player) to the "COA" input port.
- Entrada òptica: Connect an optical cable from your audio source (e.g., TV, game console) to the "OPT" input port.
- Sortida d'àudio:
- Sortida RCA: Connecteu el vostre amplifier or active speakers to the "OUT 1" or "OUT 2" RCA output jacks using RCA cables.
- Sortida AUX: Connect to active speakers or an amplifier via the 3.5mm AUX output jacks. Note that the 2 groups of Stereo RCA and 2 groups of 3.5mm AUX outputs can work simultaneously, and their volume is controlled together.
3. Driver Installation (for PC-USB)
For Windows 7 users, a specific driver is required for the PC-USB input to be recognized. For other operating systems (W8/W10/MAC/Linux), the driver is only necessary when playing DSD files.
Please download the driver from the following link: Douk Audio DAC-Q11 Driver Download
Follow the instructions provided with the driver package for installation.
Instruccions de funcionament
1. Controls i pantalla del panell frontal

- Volume Display (0-99): Shows the current volume level.
- Input Mode Display: Indicates the currently selected audio input (COA, OPT, USB).
- Decoder Chip Working Mode Display Screen: Shows the active DAC chip (ESS9038Q2M or AK4493) and its configuration.
- SampTarifa de ling: Displays the real-time sampling rate of the incoming audio signal.
- Volume Progress Bar: Visual representation of the volume level.
- Infrarojos: Receptor per al comandament a distància.
- Pom multifunció: Acts as Power switch, Input select, and Volume control.
2. Funcionament bàsic
- Encès/apagat: Press and hold the multi-function knob to power the device on or off.
- Selecció d'entrada: Short press the multi-function knob to cycle through available input sources (PC-USB, Coaxial, Optical). Alternatively, use the "SELECT" button on the remote control.
- Ajust de volum: Rotate the multi-function knob clockwise to increase volume and counter-clockwise to decrease it. The volume can also be adjusted using the volume buttons on the remote control.
3. DAC Chip Switching
The DAC-Q11 features a unique switchable dual DAC chip design, allowing you to select between the ESS9038Q2M and AK4493 chips to tailor the sound to your preference. There are three working modes:

| Working Mode/Output | Group 1 (RCA/AUX) | Group 2 (RCA/AUX) |
|---|---|---|
| 1 | ESS9038Q2M | AK4493 |
| 2 | AK4493 | AK4493 |
| 3 | ESS9038Q2M | ESS9038Q2M |
To switch between these modes, use the dedicated button on the remote control or refer to the device's menu if available via the multi-function knob (details not explicitly provided, assume remote is primary method).
Manteniment
- Mantingueu el dispositiu net netejant-lo amb un drap suau i sec. Eviteu utilitzar netejadors líquids o dissolvents.
- Assegureu-vos una ventilació adequada al voltant de la unitat per evitar el sobreescalfament.
- Eviteu exposar el dispositiu a temperatures extremes, humitat o llum solar directa.
- Disconnect the power adapter if the device will not be used for an extended period.
Resolució de problemes
- Sense sortida de so:
- Check all audio cable connections to ensure they are secure.
- Verify that the correct input source is selected on the DAC-Q11.
- Ensure the volume level on the DAC-Q11 and your connected amplifier/speakers is not set to minimum or muted.
- Confirm that the power adapter is correctly connected and the unit is powered on.
- PC-USB Input Not Recognized (Windows 7):
- Install the dedicated driver for Windows 7 as instructed in the Setup Guide.
- Ensure the USB cable is properly connected and try a different USB port on your computer.
- El control remot no funciona:
- Check if batteries (2*AAA) are inserted correctly and are not depleted.
- Ensure there are no obstructions between the remote control and the DAC-Q11's infrared receiver.
- Qualitat del so distorsionada o deficient:
- Check the quality of your audio cables; try replacing them if necessary.
- Assegureu-vos que el sampling rate displayed on the DAC-Q11 matches the output settings of your audio source.
- Experiment with different DAC chip modes (ESS9038Q2M vs. AK4493) to see if one provides a more desirable sound.
Especificacions
| Característica | Detall |
|---|---|
| Entrada d'àudio | PC-USB, Coaxial, Optical |
| Sortida d'àudio | 2 groups of Stereo RCA, 2 groups of AUX (3.5mm) |
| Xips DAC | ESS9038Q2M, AK4493 (Switchable) |
| Max Sampling Rate (PC-USB) | PCM 32bit / 384KHz, DSD256 |
| Max Sampling Rate (Coaxial / Optical) | 24 bits / 192 kHz |
| PC-USB OS Supported | Windows 7/8/10, MAC, Linux |
| Resposta de freqüència | 20Hz-20KHz (±0.3dB) |
| THD+N | 0.0003% @ 1 kHz |
| SNR | ≥117 dB |
| Rated Output Level (AK4493) | 1.8 V |
| Rated Output Level (ESS9038Q2M) | 2V |
| Voltage | DC 12V ≥1.5A |
| Dimensions (W*D*H) | 155*125*42mm / 6.10*4.92*1.65in |
| Pes net | 590 g / 1.30 lliures |
| Pes del paquet | 1.10 kg / 2.43 lliures |

Garantia i Suport
Per obtenir informació sobre la garantia, assistència tècnica o consultes sobre el servei, poseu-vos en contacte amb el vostre distribuïdor o directament amb el fabricant. Conserveu el rebut de compra com a comprovant de compra.
Consells per a l'usuari
- Bateries de control remot: Remember to purchase 2*AAA batteries for the remote control, as they are not included in the package.
- Windows 7 Driver: If you are using Windows 7, ensure you install the specific driver for the PC-USB input to function correctly.
- Sortides simultànies: The RCA and AUX outputs can be used simultaneously, offering flexibility for connecting to multiple audio devices like active speakers and an ampal mateix temps.
- Connectivitat amb telèfon intel·ligent: To connect a smartphone, use a USB OTG (On-The-Go) adapter with the PC-USB input, or an optical/coaxial adapter if your phone supports digital audio output.
- Experiment with DAC Chips: Avançanttage of the switchable ESS9038Q2M and AK4493 DAC chips to find the sound signature that best suits your listening preferences and music genre.





