Introducció
The Dreame H12 Pro Plus Mix is a versatile 4-in-1 smart wet and dry vacuum cleaner designed to provide comprehensive cleaning for your home. It combines powerful hard floor cleaning with adaptable vacuuming capabilities for various surfaces, including carpets and furniture. Key features include hot air drying for the brush roller, edge-to-edge cleaning, intelligent mess detection, and dual-rotation self-cleaning.
Contingut del paquet
Si us plau, comproveu el contingut del paquet per assegurar-vos que tots els articles hi són i estan en bon estat.

- Cos principal
- Mànec
- Barra d'extensió
- Raspall de corró suau
- Mini-Raspall motoritzat
- Broquet per esquerdes
- Raspall de neteja
- Muntatge de la copa de pols
- Filtre de recanvi
- Corró de raspall de recanvi
- Muntatge d'emmagatzematge d'accessoris
- Base de càrrega
Especificacions
| Característica | Especificació |
|---|---|
| Model | H12 Pro Plus Mix |
| Funció | Mopping & Sweeping & Suction Type (4-in-1) |
| Poder | <500W |
| Voltage | 100-240V |
| Durada de la bateria | 2 hores |
| Tipus d'emmagatzematge de pols | Filtre d'aigua |
| Ruta de neteja | Tipus planificat |
| Nombre de broquets | 4-5 broquets |
| Mostra | LCD |
| Longitud del cable | Sense fil |
| Certificació | CE, ROHS |
| Capacitat del dipòsit d'aigua neta | 900 ml |
| Capacitat del dipòsit d'aigua usada | 700 ml |
| Wet Dry Vacuum Runtime | Fins a 35 minuts |
| Handheld Vacuum Runtime | Fins a 60 minuts |
| Temperatura d'assecat a l'aire calent | 131 °C (55 °F) |
| Hot Air Drying Time | 30 minuts |
| Brush Roller Speed | 520 RPM |
| Distància de neteja de vores | <0.23 polzades |
Guia de configuració
- Muntatge:
Assemble the main body, handle, and extension rod as shown in the product diagram. Ensure all parts click securely into place.

Figure 2: Various configurations of the Dreame H12 Pro Plus Mix - Càrrega:
Place the main unit onto the charging base. Ensure the charging contacts align. The LCD display will indicate charging status. Fully charge the device before first use.
- Omplir el dipòsit d'aigua neta:
Remove the clean water tank (900 mL capacity) from the main body. Fill it with clean water, optionally adding a suitable floor cleaning solution. Reattach the tank securely.

Figure 3: Filling the Clean Water Tank and Tank Capacities - Attaching Accessories (for Handheld/Stick Vacuum):
To use as a handheld or stick vacuum, detach the motor unit from the main wet/dry body. Attach the extension rod, soft roller brush, motorized mini-brush, or crevice nozzle as needed for different cleaning tasks.
Instruccions de funcionament
- Encès/apagat:
Premeu el botó d'engegada del mànec per encendre o apagar el dispositiu.
- Selecció del mode de neteja:
The device offers two primary cleaning modes:
- Mode automàtic: Automatically adjusts suction power and water flow based on detected dirt and spills. Ideal for general cleaning.
- Mode d'aspiració: Provides maximum suction for quickly cleaning wet floors, such as spills in bathrooms.

Figure 4: Auto Mode vs. Suction Mode - Intelligent Mess Detection:
The H12 Pro Plus Mix features advanced sensors that detect the level of dirt and automatically adjust cleaning settings for optimal performance.

Figure 5: Intelligent Mess Detection in action - Neteja de vora a vora:
Utilize the enhanced dual-edged cleaning brush to clean close to baseboards and deep into corners, reaching within 0.23 inches of edges.

Figure 6: Edge-to-Edge Cleaning - Voice Guidance and LCD Display:
The device provides helpful voice prompts and displays cleaning status and operation mode on its bright LCD screen to keep you informed during use.

Figure 7: Voice Guidance and LCD Display
Manteniment
- Dual-Rotation Self-Cleaning:
After each use, place the vacuum on its charging base. Press the self-cleaning button. The brush roller will rinse thoroughly, rotating forwards and backwards to remove debris.

Figure 8: One-Press Self-Cleaning - Assecat amb aire calent:
Following self-cleaning, the hot air drying technology activates, drying the brush at 131°F (55°C) within 30 minutes. This prevents odors and ensures the brush is ready for the next cleaning session.

Figure 9: Hot Air Drying Technology - Neteja del corró del raspall:
The integrated serrated brush scraper helps prevent hair from winding around the roller. For deeper cleaning or replacement, use the one-button operation to easily remove the brush roller.

Figure 10: Serrated Brush Scraper for Hair Prevention 
Figure 11: One-Button Brush Roller Removal - Buidar el dipòsit d'aigua usada:
Regularly empty the used water tank (700 mL capacity) after each cleaning session to prevent odors and maintain hygiene. Rinse the tank with clean water.
- Neteja de filtres:
Periodically clean or replace the filter as per the manufacturer's recommendations to ensure optimal suction and air quality.
Resolució de problemes
If you encounter issues with your Dreame H12 Pro Plus Mix, please refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| El dispositiu no s'encén. | Bateria baixa; càrrega incorrecta. | Ensure the device is fully charged on the charging base. Check power connection. |
| Poor cleaning performance / Low suction. | Clogged brush roller or filter; dirty water tank full; clean water tank empty. | Perform self-cleaning. Clean or replace the filter. Empty the used water tank and refill the clean water tank. |
| Unpleasant odor from brush roller. | Brush roller not properly dried. | Ensure the hot air drying function completes after self-cleaning. Manually dry if necessary. |
| Hair winding on brush roller. | Excessive hair accumulation. | Utilize the serrated brush scraper during cleaning. Remove and clean the brush roller using the one-button release. |
| Voice prompts are unclear or not working. | Volume settings; software glitch. | Check device settings for voice prompt volume. Restart the device. |
| Incorrect plug type for region. | Purchased device with incompatible plug. | Ensure you select the correct plug type (EU, UK, AU, JP) for your region during purchase. A universal adapter may be used if necessary, but ensure it is rated for the device's voltagi (100-240V). |
Consells per a l'usuari
- For optimal performance, always ensure the clean water tank is adequately filled and the used water tank is emptied before and after each cleaning session.
- Avançanttage of the 4-in-1 design: use the wet/dry function for hard floors, and easily convert to a handheld or stick vacuum with appropriate attachments for carpets, upholstery, and other surfaces.
- Regularly check and clean the brush roller and filter to maintain strong suction and prevent blockages, especially if you have pets.
- The device supports a wide voltage range (100-240V), but always verify that the plug type matches your regional electrical outlets (e.g., EU, UK, AU, JP).
Garantia i Suport
Per obtenir informació sobre la garantia, assistència tècnica o consultes de servei, consulteu la pàgina oficial de Dreame. weblloc web o poseu-vos en contacte amb el vostre distribuïdor. Conserveu el rebut de compra com a comprovant de compra per a reclamacions de garantia.





