1. Introducció
The MOES Smart Thermostatic Radiator Valve (TRV) is an advanced device designed to provide intelligent control over your home heating system. It allows for precise temperature management, remote control via a smartphone application, and integration with popular voice assistants like Amazon Alexa and Google Home. This manual provides detailed instructions for installation, operation, and maintenance to ensure optimal performance and energy efficiency.

2. Producte acabatview
The MOES Smart TRV offers a reliable and user-friendly design for modern heating control. Key features include:
- Control remot de l'aplicació: Manage your home temperature from anywhere using the Smart Life or MOES App.
- Control de veu: Compatible with Amazon Alexa and Google Home for hands-free temperature adjustments.
- Programmable Scheduling: Set custom heating schedules to match your lifestyle and save energy.
- Fàcil instal·lació: Comes with multiple adapters to fit various radiator valves.
- Característiques avançades: Includes Open Window Detection, Temperature Calibration, Flexible Screen Rotation, and Child Lock Function.

3. Configuració i instal·lació
3.1. Alimentació del dispositiu
The TRV requires 3x 1.5V alkaline AA batteries (not included). To install the batteries, locate the battery compartment lock (refer to Figure 6 for location) and open it. Insert the batteries according to the polarity markings and close the compartment securely.
3.2. Instal·lació física
The MOES Smart TRV is designed for easy installation on various radiator valves. It comes with a variety of adapters to ensure compatibility.
- Identify your existing radiator valve type.
- Select the appropriate adapter from the provided accessories. The manual includes adapters for Danfoss RA, RAV, RAVL, Caleffi, Giacomini, and M28 valves.
- Attach the selected adapter to your radiator valve.
- Mount the MOES Smart TRV onto the adapter, ensuring it is securely fastened.

3.3. App Download and Device Pairing
To utilize the smart features, download the MOES App or Smart Life App from your device's app store.
- For WiFi Valve: Follow the in-app instructions to add a new device and connect it to your home WiFi network.
- For Zigbee Valve: A Zigbee gateway (hub) is required and must be purchased separately. Connect the Zigbee gateway to your network first, then follow the in-app instructions to add the TRV to the gateway.
4. Instruccions de funcionament
4.1. Control manual
You can manually adjust the temperature directly on the TRV unit by rotating the valve or using the physical buttons (if available) to set your desired temperature. The display will show the current settings.
4.2. Control d'aplicacions
The MOES App or Smart Life App provides comprehensive control over your TRV:
- Remote Temperature Setting: Adjust the temperature of individual rooms from anywhere.
- Horari de calefacció: Create and manage programmable heating schedules for different days and times. Available modes include Programmable schedule, Auto mode, Manual mode, Normally ON, Normally OFF, Energy-saving mode, and Comfortable mode.
- Monitorització en temps real: View the current temperature and status of your TRV.


4.3. Control per veu
Integrate your TRV with Amazon Alexa or Google Home for convenient voice commands. Once linked, you can say commands like "Alexa, set bedroom to 26°C" to adjust the temperature.

5. Funcions avançades
5.1. Detecció de la finestra oberta
The TRV can detect a rapid drop in room temperature, indicating an open window. When detected, the valve will automatically suspend heating for 30 minutes to prevent energy waste, promoting energy saving and environmental protection.

5.2. Calibració de la temperatura
If there is a discrepancy between the displayed temperature and the actual room temperature (e.g., due to floor heating vs. air temperature), you can set a calibration value via the App. This ensures the final temperature reaches your ideal setting.

5.3. Funció de bloqueig infantil
Activate the child lock function to prevent accidental temperature changes or overuse of electricity by children interacting with the TRV. This can be activated by a long press on the device or through the App.

5.4. Flexible Screen Rotation
The screen display orientation can be adjusted through the App. This feature ensures readability regardless of the TRV's installation direction, providing a comfortable user experience.

6. Manteniment
To ensure the longevity and optimal performance of your MOES Smart TRV, follow these maintenance guidelines:
- Neteja: Wipe the device regularly with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Substitució de la bateria: Replace batteries when the low battery indicator appears on the screen or in the app. Always use new 1.5V alkaline AA batteries.
- Actualitzacions de firmware: Check the MOES App or Smart Life App periodically for firmware updates to ensure you have the latest features and security enhancements.
7. Solució De Problemes
If you encounter issues with your MOES Smart TRV, refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| Device not responding / Screen off | Bateries baixes o esgotades. | Replace with new 1.5V alkaline AA batteries. |
| Unable to pair with app (Zigbee version) | No Zigbee gateway connected or gateway not paired. | Ensure a Zigbee gateway is installed and paired with the app before attempting to add the TRV. |
| Unable to pair with app (WiFi version) | Incorrect WiFi password, weak signal, or device too far from router. | Verify WiFi password, move device closer to router, or check router settings. |
| Temperatura inexacta | Sensor reading variation. | Use the Temperature Calibration feature in the app to adjust the reading. |
| Device reset button not working | Screen not lit during reset attempt. | Ensure the screen is lit when performing a long press on the reset button. |
8. Especificacions
8.1. Especificacions tècniques
| Paràmetre | Valor |
|---|---|
| Font d'alimentació | 3x 1.5 V alkaline AA batteries (not included) |
| Corrent d'espera | 6 μΑ Min |
| Grau de Protecció | IP20 |
| Temperatura de funcionament | 0 ~ 50 ℃ |
| Temperatura superficial | 90 ℃ màxim (al radiador) |
| Connexió | M30 x 1.5mm |
| Linear Travel | 6 mm |
| Dimensions (AxAxP) | 52.4 mm x 97.4 mm x 52.4 mm |
| Pes net | 150 g |

8.2. Llista d'embalatge
- Smart Thermostat Radiator Valve *1
- Manual d'usuari *1
- Adapter for M28 valves *1
- Adapter for Giacomini valves *1
- Adapter for Caleffi valves *1
- Adapter for Danfoss RAVL valves *1
- Adapter for Danfoss RAV valves *1
- Adapter for Danfoss RA valves *1
9. Consells d'usuari
- Zigbee Gateway: Remember that the Zigbee version of the TRV requires a separate Zigbee gateway to function. This is a common point of confusion, so ensure you have the correct setup for your chosen version.
- Aspecte del producte: Be aware that the exact visual appearance of the product might vary slightly depending on the specific package (e.g., 1PC vs. multi-pack) or minor revisions. Always refer to the core functionality and specifications.
- Integració d'aplicacions: For best results, ensure your MOES App or Smart Life App is updated to the latest version for full feature access and compatibility.
10. Garantia i assistència
MOES products are covered by a 24-month manufacturer warranty, effective from the date of purchase by a retail customer. This warranty covers product quality problems and manufacturing defects.
10.1. Exercising Warranty Rights
To exercise your warranty rights, the buyer must present:
- The warranty card.
- Proof of purchase (e.g., VAT invoice, financial receipt, or other document confirming the actual date of purchase).
If product quality problems occur within 24 months from the date of receipt, prepare the product and its original packaging and return it to the place of purchase for maintenance.
10.2. Exclusions de garantia
La garantia no cobreix:
- Mechanical damage caused by user failure.
- Damage resulting from personal reasons or misuse.
If the product is damaged for personal reasons, a service fee may be charged for repairs.
For further assistance, you may refer to the official user manual PDF available at: Manual d'usuari (PDF)
11. Informació de compliment
WENZHOU NOVA NEW ENERGY CO.LTD declares that the radio equipment type MOES Smart Thermostatic Radiator Valve is in compliance with Directive 2014/53/EU.
El text complet de la declaració de conformitat de la UE està disponible a la següent adreça d'Internet: moestech.com/pages/v-001





