1. Introducció
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your SoonMark M4201 4x6 Thermal Shipping Label Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.
The SoonMark M4201 is a versatile thermal label printer designed for various applications including transportation & logistics, online SOHO businesses, manufacturing, office & home use, retail, supermarkets, and medical facilities. It supports both roll and fan-fold labels and offers multiple connectivity options.
2. Contingut del paquet
Abans de continuar amb la configuració, comproveu que tots els elements siguin presents al paquet:
- SoonMark M4201 Thermal Label Printer
- Adaptador d'alimentació
- Cable d'alimentació
- Cable USB
- Quick Installation Guide (refer to this manual for English instructions)
- Label Holder (if included with your specific model)
3. Guia de configuració
3.1 Connexió física
- Col·loqueu la impressora sobre una superfície estable i plana.
- Connect the power adapter to the printer's power input port and then plug the power cable into an electrical outlet.
- For wired connection, connect the USB cable from the printer's USB port to your computer.
- If your model supports Bluetooth/WiFi, ensure the printer is powered on for wireless setup.
3.2 Càrrega d'etiquetes
The M4201 printer supports both roll and fan-fold thermal labels. The media width can range from 20-118mm (0.78"-4.4").
- Open the top cover of the printer by pressing the cover button (refer to Figure 4.1 for component identification).
- For Roll Labels: Place the roll of labels onto the medium shaft. Ensure the labels feed smoothly into the printer, print-side up.
- For Fan-Fold Labels: Position the stack of fan-fold labels behind the printer, feeding the first label into the rear slot.
- Adjust the medium adjusters (paper guides) to fit the width of your labels snugly, without being too tight.
- Tanqueu la coberta superior.
3.3 Instal·lació del controlador
The M4201 printer is compatible with Windows XP, 7, 8, 10, and Mac OS. Drivers can typically be downloaded from the manufacturer's official website (smkjjt.com).
- Visit the SoonMark official website (smkjjt.com) and navigate to the "Drivers Download" section.
- Download the appropriate driver for your operating system (Windows or macOS).
- Seguiu les instruccions que apareixen a la pantalla per instal·lar el controlador.
- For Bluetooth models, download the Soonmark App to print labels wirelessly from your smartphone.
4. Instruccions de funcionament
4.1 Components de la impressora
- Cover button: Releases the top cover for label loading and maintenance.
- Capçal d'impressió: The thermal element responsible for printing.
- Visible window: Permet viewing of the label roll status.
- Medium shaft: Sosté el rotlle d'etiquetes.
- Medium adjuster: Guides for aligning label width.
- Movable sensor: Detects label gaps and black marks.
- Corró de goma: Feeds the labels through the printer.
4.2 Impressió bàsica
Once the drivers are installed and labels are loaded, you can begin printing.
- Ensure the printer is powered on. The Feed button (control panel) will indicate its status with different colors.
- Open the document or application from which you wish to print (e.g., shipping software, word processor).
- Select the M4201 printer from your printer options.
- Adjust print settings as needed (e.g., label size, orientation). The printer supports a maximum print width of 108mm and a print speed of up to 152mm/s (6 inch/s).
- Initiate the print job. The printer will automatically feed and print the labels.
4.3 Wireless Printing (Bluetooth/WiFi Models)
For models equipped with Bluetooth or WiFi connectivity, you can print wirelessly:
- Ensure your smartphone or tablet has the Soonmark App installed.
- Enable Bluetooth on your mobile device and pair it with the M4201 printer. For WiFi, connect the printer to your local network as per the Quick Installation Guide or App instructions.
- Open the Soonmark App and select your printer.
- Choose the label to print from the app and send the print command.
5. Manteniment
5.1 Neteja del capçal d'impressió
Regular cleaning of the print head ensures clear and consistent print quality. Clean the print head after every 5-10 rolls of labels or if print quality degrades.
- Apagueu la impressora i desendolleu el cable d'alimentació.
- Obriu la coberta superior.
- Feu servir un bastonet de cotó lleugeramentampened with isopropyl alcohol (70% or higher) to gently wipe the print head surface.
- Allow the print head to dry completely (a few minutes) before closing the cover and powering on the printer.
5.2 Cleaning the Rollers and Sensors
Dust and label residue can accumulate on the rollers and sensors, affecting label feeding and detection.
- Apagueu la impressora i desendolleu el cable d'alimentació.
- Obriu la coberta superior.
- Use a soft, lint-free cloth or a cotton swab dampened with isopropyl alcohol to clean the rubber roller and the movable sensor.
- Assegureu-vos que tots els components estiguin secs abans de tornar a muntar.
5.3 Eliminació d'embussos de paper
If a paper jam occurs:
- Apagueu la impressora immediatament.
- Obriu la coberta superior.
- Carefully remove any jammed labels or debris from the paper path. Avoid pulling forcefully to prevent damage to the print head or rollers.
- Ensure the paper guides are correctly adjusted for the label width.
- Tanqueu la coberta i reinicieu la impressora.
6. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| La impressora no respon | Power cable disconnected, printer off, USB cable loose, incorrect driver. | Check power connections, ensure printer is on, reconnect USB cable, reinstall drivers. |
| Mala qualitat d'impressió (descolorit, línies) | Dirty print head, low-quality labels, incorrect print density settings. | Clean the print head (Section 5.1), use high-quality thermal labels, adjust print density in printer settings. |
| Etiquetes que no s'alimenten correctament | Paper jam, incorrect label loading, paper guides not adjusted. | Clear any paper jams (Section 5.3), reload labels correctly (Section 3.2), adjust paper guides. |
| Printer skips labels | Incorrect label sensor calibration, media type setting mismatch. | Perform label calibration (usually by holding the Feed button until it flashes), ensure media type (gap, continuous, black mark) is correctly set in printer preferences. |
| Wireless printing issues | Bluetooth not paired, WiFi not connected, app issues. | Ensure Bluetooth is paired or WiFi is connected, restart the Soonmark App, check app permissions. |
7. Especificacions
Below are the technical specifications for the SoonMark M4201 Thermal Shipping Label Printer:
| Característica | Detall |
|---|---|
| Model | M4201 |
| Mètode d'impressió | Impressió tèrmica directa |
| Resolució | 203 ppp |
| Velocitat màxima d'impressió | 152 mm/s (6 polzades/s) |
| Amplada màxima d'impressió | 108 mm |
| Longitud màxima d'impressió | 25-300 mm |
| Tipus de suport | Folded paper, roll paper, die-cut label, black mark paper |
| Amplada del suport | 30-118 mm |
| Gruix dels mitjans | 60 µm-220 µm |
| Tipus d'interfície | USB (USB+BT/USB+BT+WIFI options available) |
| Suport del sistema operatiu | Windows XP, 7, 8, 10, Mac OS |
| CPU | CPU RISC de 32 bits |
| Memòria | RAM 8MB, Flash 4MB |
| Ordre d'impressió | Compatible TSPL |
| Tancament | Plàstic de doble paret |
| Physical Dimension (WHD) | 252 mm (A) x 180 mm (Alt) x 152 mm (F) |
| Pes | 1.36 kg (Printer only), Package weight 4.0 kg |
| Adaptador d'alimentació | Input: AC 100-240V, 1A, 50-60Hz; Output: DC 24V, 2.5A, 60W |
| Àrees d'aplicació | Transportation & logistics, Retail & stores, Medical & hospital, etc. |
8. Consells d'usuari
- Qualitat de l'etiqueta: Always use high-quality direct thermal labels for the best print results and to prolong the life of your print head.
- Calibració: After loading a new roll or type of labels, it's good practice to perform a label calibration. This usually involves holding the Feed button for a few seconds until the printer feeds a few blank labels and stops, indicating it has detected the label size.
- Actualitzacions de controladors: Periodically check the SoonMark official website (smkjjt.com) for updated drivers to ensure compatibility and optimal performance with your operating system.
- Condicions ambientals: Operate the printer in a clean, dust-free environment to prevent debris from affecting the print head and internal mechanisms.
9. Garantia i assistència
The SoonMark M4201 Thermal Shipping Label Printer comes with a 1-year guarantee for the machine and a 3-month guarantee for the print head. After-sales service includes return and replacement options.
For technical support, warranty claims, or further assistance, please contact SoonMark customer service:
- Oficial Weblloc: http://smkjjt.com/
- Correu electrònic: 540951705@qq.com
- Telèfon/WeChat: +86-18208781591
- WhatsApp: +86-19892830859
Please have your product model (M4201) and purchase details ready when contacting support.
