Ugoos AM9 Pro Smart TV Box
Model: AM9 Pro | Brand: Ugoos
1. Introducció
The Ugoos AM9 Pro Smart TV Box is designed to extend television functionality, supporting video streaming (e.g., Netflix, YouTube), app installation, local media playback (videos, music, photos), internet browsing, and screen mirroring. It connects to a TV via HDMI and to the internet (Wi-Fi/Ethernet) for accessing online content. This device is intended for residential home entertainment use only.
Ugoos AM9 Pro Smart TV Box with included remote control.
2. Contingut del paquet
Marqueu la casella per als elements següents:
- Ugoos AM9 Pro Smart TV Box
- Adaptador d'alimentació
- Cable HDMI
- Comandament a distància Bluetooth
- Manual d'usuari (aquest document)
All items included in the Ugoos AM9 Pro package.
3. Instruccions de configuració
3.1 Connexió de maquinari
- **Connect to TV:** Connect one end of the HDMI cable to the TV box's HDMI output port, and the other end to an available HDMI input port on your TV (e.g., "HDMI 1", "HDMI 2").
- **Connect to Network (Optional):** For a stable wired internet connection, connect an Ethernet cable to the TV box's RJ45 port. Skip this step if you plan to use Wi-Fi.
- **Connect Power:** Plug the power adapter into the TV box's power port (DC-12V) and then into a standard AC power outlet (100-240V).
- **Insert Remote Batteries:** Insert batteries (e.g., AAA 1.5V Alkaline Batteries x 2) into the remote control, ensuring correct polarity (+/-).
Rear ports of the Ugoos AM9 Pro TV Box.
3.2 Initial Setup (Via TV Screen)
- **Turn on TV & Select Input:** Turn on your TV and select the corresponding HDMI input (via the TV's remote control) to match the port used for the TV box.
- **Power On Device:** Press the power button on the TV box or its remote control to turn on the device. The LED indicator will light up (e.g., "blue solid light" = power on; "blinking blue" = booting).
- **Select Language:** On the TV screen, select your preferred language (supports EU 24 languages: English, German, French, Spanish, Italian, Portuguese, Dutch, etc.).
- **Connect to Wi-Fi:** Select your home Wi-Fi network from the list, enter the password, and confirm connection. Ensure Wi-Fi signal strength is at least 2 bars for stable use.
- **System Update:** Follow on-screen prompts to install the latest system updates. Do not disconnect power during the update; this may take 2-5 minutes.
- **Account Setup:** Create or log in to your account (if required for app store access) and accept the End-User License Agreement (EULA) and privacy policy.
4. Funcionament
4.1 Function Usage
- **App Installation:** Access the pre-installed app store (e.g., Google Play) to download streaming apps, games, or utility tools.
- **Local Media Playback:** Insert a USB flash drive or Micro SD card (if supported) into the TV box to play local files (supports formats: MP4, MKV, AVI, MP3, JPG, etc.).
- **Screen Mirroring:** Use "Cast" (Android) or "AirPlay" (iOS) to mirror your smartphone/tablet screen to the TV via the TV box.
4.2 Funcionament del control remot
Use the direction keys to navigate menus, "OK" to select, "Home" to return to the main screen, "Back" to exit, and volume keys to adjust TV volume (if HDMI-CEC is enabled).
The included Bluetooth remote control for the Ugoos AM9 Pro.
4.3 OTA (Over-The-Air) Updates
The device supports OTA updates. When an update is available, the system will notify you and install it automatically once connected to the internet. Ensure the device remains powered during the update process.
Automatic OTA updates keep your device software current.
4.4 Extended USB Ports Control
The Ugoos AM9 Pro offers extended control over its USB ports, including options for USB Mode (Host), USB debugging, and disabling USB power in sleep mode. These settings can be accessed via the device's system menu.
USB settings for advanced control over connected devices.
4.5 File Sharing (Samba Server, NFS & CIFS Clients)
The Ugoos AM9 Pro can function as a file server, allowing easy sharing of files within your local network using Samba, NFS, and CIFS clients. Simple installation and security settings are available through Ugoos Settings features.
Xarxa file sharing capabilities of the Ugoos AM9 Pro.
5. Manteniment
5.1 Actualitzacions de programari
Keep your device's software up-to-date by allowing OTA (Over-The-Air) updates. These updates often include performance improvements, bug fixes, and new features. Ensure a stable internet connection and power supply during updates.
5.2 Neteja
To clean the device, gently wipe the exterior with a soft, dry, lint-free cloth. Do not use liquid cleaners, aerosols, or abrasive materials, as these can damage the device. Ensure the device is powered off and unplugged before cleaning.
The heatsink design provides efficient cooling for optimal performance.
6. Solució De Problemes
6.1 Performance Issues (Lag/Overheating)
Avoid running multiple high-power applications (e.g., games + streaming) simultaneously, as this may cause lag or overheating. Ensure the device is placed in a well-ventilated area.
6.2 Connectivity Issues (Wi-Fi Range)
Wi-Fi range can be affected by environmental interference, walls, or metal barriers. For optimal performance, ensure the device is within 30m of your router in an open space. Consider using a wired Ethernet connection for maximum stability.
6.3 USB Device Issues
The USB ports provide a maximum output of 5V 1A. Do not connect high-power devices (e.g., external hard disks requiring more than 1A) without an external power supply for the peripheral, as this can lead to instability or damage.
7. Especificacions
| Característica | Detall |
|---|---|
| Maquinari | |
| CPU | Amlogic S905X5-J, Quad core Cortex-A510 CPU, NPU (Neural network accelerator (NNA) with Tensor programmable engine (TPU) architecture), Supports AI-SR |
| GPU | ARM G310 V5 GPU |
| RAM | 4 GB LPDDR5 |
| Emmagatzematge intern | 8GB eMMC (64GB optional for OEM orders) |
| Programari | |
| Sistema operatiu | Android 14.0 |
| Llengua | Suport multi-idioma |
| Xarxa | |
| Wi-Fi | AP6275PM, WiFi6 (802.11a/b/g/n/ac/ax 2T2R), Max 1200 Mbps |
| Bluetooth | Mòdul BT5.3 |
| Ethernet | 1000M, IEEE 802.3 10/100/1000M Ethernet MAC with RGMII |
| Àudio/vídeo | |
| Dolby Audio/Dolby Vision | Suport |
| SPDIF | Sí |
| CEC | Suport |
| RTC | Opcional |
| HDR | Suport |
| AV Decode | Truevolume, Dolby AudioOptional, DTSOptional and programmable with 7.1/5.1 down-mixing. H.266 VVC main 10@L5.2 up to 4Kx2K@120fps, AV1 MP-10@L5.2 up to 4Kx2K@120fps, VP9 Profile-2 up to 4Kx2K@120fps, H.265 HEVC MP-10@L5.2 up to 4Kx2K@120fps, AVS2-P2 Profile up to 4Kx2K@120fps, H.264 AVC HP@L5.2 up to 4Kx2K@60fps, MPEG-4 ASP@L5 up to 1080P@60fps (ISO-14496), WMV/VC-1 SP/MP/AP up to 1080P@60fps, AVS-P16(AVS+)/AVS-P2 JiZhun Profile up to 1080P@60fps, MPEG-2 MP/HL up to 1080P@60fps (ISO-13818) |
| Sortida de vídeo | Built-in HDMI 2.1b transmitter including both controller and PHY supporting eARC, CEC, ALLM, VRR, QMS, Dynamic HDR and HDCP 2.2/2.3, 4Kx2K@60fps max resolution output. Supports all standard SD/HD/FHD video output formats: 480i/p, 576i/p, 720p, 1080i/p and 4Kx2K. |
| Sortida AV | NO |
| Ports i connectors | |
| USB | USB A HOST 3.0 x3, USB Type-C OTG x1 |
| Lector de targetes | TF Card x1 (Micro SD) |
| HDMI | Compatible amb HDMI 2.1 |
| LAN | 1000M Ethernet |
| SPDIF | Sí |
| AUX | Sí |
| Entrada de CC | DC-12V |
| General | |
| Entrada de potència | Tipus C 12V/1.67A |
| Dimensions | 11.6 x 11.6 x 2.8 cm |
| Mida de la caixa de regal | 15 x 16 x 9 cm |
| Mida del cartró | 43.5 x 40.5 x 44 cm |
| Pes | 1 kg |
| Control remot | Included (Bluetooth) |
| Adaptador de safata d'entrada | Sí |
| Voltage Rang | Vol baixtage non-USB (below 75V DC, below 50V AC) |
| Substància química molt preocupant | Cap |
| Serveis d'Internet compatibles | Altres |
| Categoria | Set Top Box |
| IPTV | No |
| Font d'alimentació | DC |
| Origen | Xina continental |
| Certificació | CE |
| Antenes | 2 antenes externes |
Comprehensive hardware specifications.
8. Restriccions d'ús
- **Operating Environment:** Temperature: 0°C to +40°C (32°F to 104°F); Humidity: 10% to 85% RH (non-condensing).
- **Usage Scope:** Indoor use only. Do not use in outdoor, humid, dusty, or smoky environments.
- **Software Restrictions:** Do not install third-party firmware, root the device, or modify system files. Doing so violates EU regulatory requirements and voids the warranty.
- **Streaming Services:** Some streaming services (e.g., Netflix, Disney+) may require separate subscriptions and are geographically restricted. Comply with service provider terms.
9. Compliance Markings & Regulatory Information
This product bears the CE Mark and UKCA Mark (if applicable for UK sales), confirming compliance with relevant European and UK regulations.
9.1 Applicable EU Directives & Harmonized Standards
- **Radio Equipment Directive (RED) 2014/53/EU:**
- EN 300 328 V2.2.2 (2019)
- EN 301 489-1 V2.2.3 (2020)
- EN 301 489-17 V3.2.1 (2021)
- **Electromagnetic Compatibility (EMC) Directive 2014/30/EU:**
- EN 55032 V2.1.1 (2017)
- EN 55024 V3.2.1 (2019)
- **Volum baixtage Directive (LVD) 2014/35/EU:**
- EN 61000-3-2 V2.5.4 (2019)
- EN 61000-3-3 V2.4.3 (2013)
- EN 62368-1 V3.1.6 (2021)
- **REACH Regulation (EC) No 1907/2006:** (For material safety: no harmful substances like lead, mercury)
- **WEEE Directive 2012/19/EU:** (For waste electronic/electrical equipment recycling)
- **Battery Directive 2006/66/EC:** (For remote control batteries)
9.2 Applicable UK Regulations (If Selling to UK)
- Reglament d'equips de ràdio 2017 (SI 2017/1206)
- Reglament de compatibilitat electromagnètica 2016 (SI 2016/1091)
- Normativa d'equips elèctrics (seguretat).
10. Consells d'usuari
- **Google Play Store:** The device fully supports the Android store, allowing access to a wide range of applications.
- **Stable Wi-Fi:** For optimal streaming and app performance, ensure your Wi-Fi signal strength is consistently strong (at least 2 bars).
- **Official User Manual:** A detailed user manual in PDF format is available for further reference. You can access it via this link: Ugoos AM9 Pro User Manual (PDF).
