XSDTS DQ04 Smart Biometric Multi-Unlock Digital Door Lock User Manual

1. Producte acabatview

The XSDTS DQ04 is an advanced outdoor waterproof smart door lock designed for enhanced security and convenience. It integrates multiple unlocking methods, including 3D face recognition, palm vein recognition, fingerprint, password, IC card, mechanical key, and remote control via the Tuya Smart APP. Its robust design ensures reliable performance in various outdoor conditions.

2. Contingut del paquet

En obrir el paquet, assegureu-vos que tots els components hi siguin presents i no estiguin danyats. El paquet estàndard inclou:

• XSDTS DQ04 Smart Door Lock (Front and Rear Panels)
• Cos de tancament
• Placa i caixa de cop
• Targetes IC
• Claus mecàniques
• Installation Screws and Accessories
• Manual d'usuari (aquest document)
• Plantilla de perforació

3. Configuració i instal·lació

Proper installation is crucial for the optimal performance and security of your smart lock. It is recommended to seek professional installation if you are unfamiliar with door lock installation procedures.

3.1 Pre-installation Measurements

Before installation, accurately measure your door and existing mortise lock to ensure compatibility. The DQ04 lock is suitable for door thicknesses between 25-65mm.

1. Measure the thickness of the door frame: This determines the appropriate length of the spindle and screws.
2. Measure the length of the guide piece: The metal strip on the side of your door where the latch and deadbolt extend.
3. Measure the width of the guide piece: The width of the metal strip.
4. Measure the distance from the door edge to the handle center: This is often referred to as the backset.
5. Measure the screw hole distance of the rear panel: For mounting the interior part of the lock.

3.2 Tuya Smart APP Setup

The XSDTS DQ04 lock seamlessly integrates with the Tuya Smart ecosystem for remote management and advanced features.

1. Descarrega l'aplicació: Cerca "Tuya Smart" or "Smart Life" in your smartphone's app store (iOS or Android) and download it.
2. Registra't/Iniciar sessió: Crea un compte nou o inicia la sessió amb un d'existent.
3. Afegeix un dispositiu: Follow the in-app instructions to add your smart lock. Typically, this involves putting the lock into pairing mode (refer to the lock's display for instructions) and connecting it to your home Wi-Fi network.
4. Configura la configuració: Once connected, you can manage users, set up passwords, view unlocking records, and configure other smart features.

4. Instruccions de funcionament

The XSDTS DQ04 offers multiple convenient ways to unlock your door.

4.1 Mètodes de desbloqueig

• Reconeixement facial 3D: Stand within the recognition distance (0.4-0.8m) and height range (1.2-2.0m) for automatic unlocking. The advanced 3D stereo recognition technology accurately captures facial details and prevents spoofing.
• Palm Vein Recognition: Place your palm over the designated sensor. This contactless method offers hygienic and secure unlocking.
• Empremta digital: Place your registered finger on the fingerprint sensor. The semiconductor fingerprint recognition ensures quick and accurate identification (<0.5s recognition speed).
• Contrasenya: Introduïu la contrasenya registrada al teclat numèric.
• Targeta IC: Present your registered IC card to the card reader area.
• Clau mecànica: In case of power failure or emergency, use the provided mechanical key to unlock the door.
• Tuya APP Remote Unlock: Use the Tuya Smart APP on your smartphone to remotely unlock the door from anywhere with an internet connection.
• Contrasenyes temporals: Generate time-limited passwords via the Tuya APP for guests or service providers, enhancing convenience and security.

5. Manteniment

To ensure the longevity and optimal performance of your XSDTS DQ04 smart lock, follow these maintenance guidelines:

• Neteja: Netegeu la superfície del pany amb un drap suau i sec. Eviteu utilitzar netejadors abrasius, dissolvents o productes químics agressius, ja que poden danyar l'acabat i els components electrònics.
• Gestió de la bateria: The lock is powered by a 3200mAh lithium battery. Monitor the battery level via the Tuya APP or the lock's display. When the low battery reminder appears, recharge or replace the battery promptly.
• Alimentació d'emergència: If the battery is completely drained, you can use a mechanical key or connect a power bank via the Type-C emergency power supply port to temporarily power the lock and gain entry.
• Impermeabilització: The lock features IP65 waterproofing, making it suitable for outdoor use and resistant to rain and dust. However, avoid prolonged submersion or direct high-pressure water jets.
• Interval de temperatura: The lock is designed to operate stably in temperatures ranging from -20°C to 60°C.

6. Solució De Problemes

This section addresses common issues you might encounter with your smart lock.

• El pany no respon: Check battery level. If low, use mechanical key or emergency Type-C power.
• Unlocking method not recognized: Ensure your face, palm, or finger is clean and correctly positioned on the sensor. Re-register the biometric data if issues persist. For passwords, ensure correct entry.
• Multiple false alarms: Check for any obstructions around the lock or sensor areas. Ensure the lock is securely installed and not loose.
• Recordatori de bateria baixa: The lock will provide a low battery warning. Recharge or replace the battery as soon as possible to avoid being locked out.
• Contrasenya oblidada: Use the Tuya APP to reset or generate a temporary password. Alternatively, use a mechanical key.

7. Especificacions

8. Consells d'usuari

• Comprovacions periòdiques de la bateria: Although the lock has a long battery life, it's good practice to check the battery status periodically via the Tuya app, especially before extended periods away from home.
• Accés de còpia de seguretat: Always keep your mechanical keys in a safe, accessible location outside your home for emergency access.
• Temporary Passwords for Visitors: Utilize the temporary password feature for housekeepers, pet sitters, or guests instead of sharing your permanent codes. This enhances security and control.
• Biometric Registration: When registering fingerprints, faces, or palm veins, ensure good lighting and follow the instructions carefully for optimal recognition accuracy. Register multiple angles or fingers for better reliability.
• Notificacions de l'aplicació: Enable app notifications for unlocking records and abnormal alarms to stay informed about your door's security status.

9. Garantia i Suport

The XSDTS DQ04 Smart Biometric Multi-Unlock Digital Door Lock comes with a 1-year warranty from the date of delivery. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.

For technical support, warranty claims, or any inquiries, please contact our customer service team:

• WhatsApp: +86 17700267836
• Correu electrònic: 2039728528@qq.com
• WeChat: +86 17700267836