1. Introducció
The Tenveo VHDMAX Series PTZ Camera system, combined with the KB300PRO IP PTZ Camera Joystick Controller, is a professional solution designed for high-quality video conferencing, live streaming, and video production. This system features 4K Ultra HD resolution, a powerful 30x optical zoom, advanced AI auto-tracking capabilities, and versatile connectivity options including USB, HDMI, SDI, and LAN with Power over Ethernet (PoE) support. The KB300PRO controller provides precise, real-time control over multiple cameras with its 7-inch LCD screen and 4D joystick.
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Tenveo VHDMAX Series camera and KB300PRO controller to ensure optimal performance.
2. Instruccions de configuració
2.1 PTZ Camera Setup
- Connexió d'alimentació: Connect the camera to a power source using the provided DC 12V/2A adapter. Alternatively, if using a PoE-enabled network, connect the camera to a PoE switch via an Ethernet cable. The camera supports PoE (802.3af) for simplified wiring.
- Sortida de vídeo: Connect the camera to your display or capture device using one of the available video output interfaces:
- HDMI: For direct connection to a monitor or video switcher.
- IDS: For professional long-distance video transmission.
- USB 3.0: For direct connection to a computer for video conferencing or streaming.
- Xarxa LAN (RJ45): For IP streaming and control, supporting PoE.
- Entrada/sortida d'àudio: If external audio is required, connect an audio device (not included) to the 3.5mm LINE IN interface. The LINE OUT interface can be used to send audio to an external speaker or mixer.
- Connexió de control: For external control, connect the camera via RS232, RS485, or LAN to a compatible controller or computer.
Figure 2.1: PTZ Camera Multiple Interfaces
Figure 2.2: PoE Support for PTZ Camera
2.2 KB300PRO IP PTZ Camera Joystick Controller Setup
- Connexió d'alimentació: Connect the KB300PRO controller to a DC 12V-2A power source or use PoE by connecting it to a PoE-enabled network switch via the RJ45 Ethernet port.
- Connexió de xarxa: Connect the controller to your network via the Ethernet/RJ45 port. This allows IP control of PTZ cameras.
- Serial Control: For serial control of cameras, connect the controller to the camera(s) using RS232 or RS485/RS422 ports. The controller supports VISCA/PELCO-D/PELCO-P protocols.
Figure 2.3: KB300PRO Controller Back Panel Connections
2.3 Configuració inicial
After connecting the camera to your LAN, you can access its IP address via a web browser to configure settings. This allows for detailed camera adjustments and integration into your streaming or conferencing software (e.g., OBS, vMix, YouTube, Facebook).
Figure 2.4: Live Streaming Solutions Overview
3. Instruccions de funcionament
3.1 PTZ Camera Operation
- Moviment de panoràmica/inclinació: The camera can be remotely controlled to rotate 350° (±175°) horizontally and 180° (±90°) vertically. This movement is designed to be smooth and silent.
- Control del zoom: Utilize the 30x optical zoom for detailed close-ups and the 8x digital zoom for further magnification.
- Presets: Up to 255 preset positions can be configured via RS232 and RS485 interfaces, allowing for quick recall of specific camera angles and zoom levels.
- AI Auto-Tracking: To enable AI Auto-tracking, press the dedicated [AI] button on the remote or controller. The camera will enter autoframing mode and begin tracking. Press the [AI] button again to turn off autoframing. In autoframing mode, you can track a single object or switch between different objects using the PTZ Control Keys.
- Qualitat de la imatge: The camera features 2D and 3D noise reduction technology, ensuring clear images even in low-light conditions.
Figure 3.1: PTZ Camera Pan/Tilt and Zoom Capabilities
Figure 3.2: AI Auto-Tracking in Action
Figure 3.3: Remote Control for AI Tracking
3.2 KB300PRO Controller Operation
- Monitorització en temps real: The 7-inch TFT LCD screen (600*1024 resolution) provides real-time monitoring, including four-screen live streaming capabilities.
- Palanca de control 4D: Use the variable-speed 4D joystick for precise control over camera pan, tilt, and zoom functions.
- Botons de drecera: Utilize the 7 shortcut control buttons for quick access to frequently used functions.
- Suport al protocol: The controller supports multiple protocols including VISCA over IP, NDI Control, Pelco-P, Pelco-D, and Sony VISCA Compatible, allowing seamless integration with various camera systems.
Figure 3.4: KB300PRO Controller with Four-Screen Live Streaming
Figure 3.5: Variable-Speed 4D Joystick
4. Manteniment
- Neteja: Use a soft, dry cloth to clean the camera and controller surfaces. For the lens, use a specialized lens cleaning cloth and solution. Avoid abrasive cleaners or solvents.
- Condicions ambientals: Assegureu-vos que els dispositius funcionin dins dels rangs de temperatura i humitat especificats per evitar danys.
- Temperatura de funcionament: 0°C ~ 40°C (32°F ~ 104°F) for camera, -10°C ~ 55°C (14°F ~ 131°F) for controller.
- Humitat de funcionament: 20% ~ 80% RH (non-condensing).
- Emmagatzematge: Quan no els utilitzeu durant períodes prolongats, guardeu els dispositius en un lloc fresc i sec.
- Temperatura d'emmagatzematge: -20°C ~ 60°C (-4°F ~ 140°F) for camera, -10°C ~ 60°C (14°F ~ 140°F) for controller.
- Humitat d'emmagatzematge: 20% ~ 90% RH (non-condensing).
- Actualitzacions de firmware: Reviseu periòdicament el fabricant weblloc web per a actualitzacions de firmware per garantir un rendiment òptim i l'accés a noves funcions.
5. Solució De Problemes
- Q: How do I enable the AI Auto tracking function?
- A: Press the [AI] button on the remote or controller to enter autoframing mode and start Auto Tracking. Press the [AI] button again to turn off autoframing. When in autoframing mode, you can track a single object and switch between different objects by pressing the PTZ Control Keys.
- Q: Will the green box always appear during the AI process?
- A: If you use a USB connection to display, the green box will not be displayed on the screen. It will be displayed when using HDMI or other connection methods.
- Q: Is the PTZ Camera compatible with Blackmagic devices?
- A: Yes, Tenveo PTZ Cameras are compatible with Blackmagic devices and IP PTZ Camera controllers. They are also compatible with OBS and other live video streaming software, supporting multi-camera video production and live streaming to YouTube, Facebook, and more.
- Q: Can the camera be mounted upside down on the ceiling?
- A: The PTZ conference camera is designed for an upright, vertical orientation and installation on a flat, level surface or tripod. While some models may support inverted mounting with specific settings, the standard design is for desktop, tripod, or PC mounting.
Figura 5.1: Preguntes freqüents
6. Especificacions
6.1 Tenveo VHDMAX Series PTZ Camera (VHD630A)
| Característica | Especificació |
|---|---|
| Model núm. | VHD630A |
| Sensor | 1/2.8'' CMOS |
| Píxels efectius | 2.07MP |
| Zoom òptic | 30x |
| Zoom digital | 8x |
| Lent | f=4.6 mm ~ 138 mm |
| Abertura | F1.8 ~ F3.6 |
| Angle horitzontal | 63.7° ~ 3.28° |
| Angle vertical | 37.1° ~ 1.68° |
| Angle diagonal | 72.5° ~ 3.63° |
| Senyals de vídeo | 4K, 1080P60, 59.94, 50, 30, 29.97, 25, 1080I60, 59.94, 50, 30, 29.97 |
| Sortida de vídeo | USB 3.0, HDMI, RJ45, SDI |
| Interfície de control | RS232, RS485, USB, NET |
| Protocol de control | VISCA, Pelco-D, Pelco-P |
| Protocol de xarxa | SRT, TCP/IP, HTTP, RTSP, RTMP(S), Onvif, DHCP, GB/T28181, Multicast; Support FULL NDI |
| PoE | Suport |
| Font d'alimentació | DC 12V/2A |
| Consum d'energia | 18W |
| Rotació horitzontal | 350° (±175°) 0.1°/s~100°/s |
| Rotació vertical | 180° (±90°) 0.1°/s~80°/s |
| Nombre de presets | 255 |
| Mida del producte | 247.1 * 152 * 169.6 mm |
| Pes del producte | 1.37 kg (net) |
6.2 Tenveo KB300PRO IP PTZ Camera Joystick Controller
| Característica | Especificació |
|---|---|
| Model núm. | KB300PRO |
| Mostra | TFT LCD 7 inches, 600*1024 resolution |
| Joystick | 4D |
| Max Camera Control | 256 (with multiple protocols including NDI/IP) |
| Protocols | VISCA over IP, NDI Control, Pelco-P, Pelco-D, Sony VISCA Compatible, ONVIF |
| Poder | DC12V-2A POE |
| Consum d'energia | ≤10 W |
| Sortida | RS422 (Reserved), RS232 (Development port), RJ45 |
| Mida del producte | 297 mm * 210 mm * 140 mm |
| Pes del producte | 1.6 kg |
7. Consells d'usuari
- Optimize AI Tracking: The AI Auto-Tracking feature is highly effective for dynamic presentations and events. Ensure good lighting conditions for optimal face recognition and tracking performance.
- Leverage Zoom Capabilities: The 30x optical zoom is powerful. Practice using it with the 4D joystick for smooth transitions between wide shots and detailed close-ups during live events.
- Compatibilitat multiplataforma: This system is universally compatible with popular video conferencing and streaming platforms like Zoom, Skype, Webex, OBS, and YouTube. Configure your camera's IP address and integrate it seamlessly with your preferred software.
- PoE for Simplified Setup: Utilize Power over Ethernet (PoE) for both the camera and controller to reduce cable clutter and simplify installation, especially in complex setups with multiple cameras.
- Preset Efficiency: Program frequently used camera positions and zoom levels as presets on the KB300PRO controller. This allows for rapid switching between different views during a live production, enhancing professionalism.
8. Garantia i Suport
The Tenveo VHDMAX Series 4K PTZ Conference Camera System and KB300PRO IP PTZ Camera Joystick Controller come with a 3 any de garantia from the date of purchase, ensuring long-term reliability and peace of mind.
For technical support, troubleshooting assistance, or any questions regarding your product, please contact Tenveo customer service:
- WhatsApp: +86 13191616332
- Correu electrònic: yierguoji01@163.com
Si us plau, tingueu a mà el número de model del producte i els detalls de compra quan us poseu en contacte amb el servei d'assistència.
