Introducció
The Polycom SoundPoint Pro SE-225 is a professional 2-line conference phone designed for clear and efficient communication in various office environments. This device features full-duplex performance, enabling all participants to speak and listen simultaneously without sound clipping. It integrates caller ID capabilities, a 32-character LCD display, and offers flexible usage options including a handset, headset, or a 360-degree sound coverage speakerphone. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your SoundPoint Pro SE-225.
Característiques del producte
- Full-duplex conference phone with 2-line operation for simultaneous speaking and listening.
- Caller ID with call waiting functionality.
- 99-number programmable speed dialing for quick access to frequently called contacts.
- Keypad-activated rear microphone for enhanced room coverage during speakerphone use.
- Integrated headset amplifier, hanger, and controls for convenient headset usage.
- 32-character LCD display for call information and menu navigation.
Contingut del paquet
Comproveu que el vostre paquet contingui els elements següents:
- Polycom SoundPoint Pro SE-225 Phone Base
- Telèfon
- Cable enrotllat del telèfon
- RJ-11 Line Cord (for connecting to wall jack)
- Adaptador de corrent alterna
Producte acabatview

Image: The Polycom Soundpoint Pro SE-225 conference phone in black, featuring a traditional handset on the left, a central keypad, an LCD display above the keypad, and a large circular speakerphone grille with the Polycom logo on the right side of the base unit.
Configuració
Connectant el telèfon
- Connecteu el telèfon: Plug one end of the coiled handset cord into the handset and the other end into the handset jack on the left side of the phone base.
- Connecteu el cable de línia: Plug one end of the RJ-11 line cord into the LINE 1 jack on the back of the phone base. Plug the other end into a standard telephone wall jack. If using a second line, connect another RJ-11 cord to the LINE 2 jack and a second wall jack.
- Connecteu l'adaptador de corrent: Plug the small end of the AC power adapter into the power jack on the back of the phone base. Plug the larger end into a standard electrical outlet.
- Engegada inicial: The phone will power on automatically. The LCD display will show a startup sequence and then indicate the current date and time.
Instruccions de funcionament
Fent una trucada
- Ús del telèfon: Lift the handset, wait for a dial tone, and then dial the number.
- Ús de l'altaveu: Premeu el botó Altaveu button, wait for a dial tone, and then dial the number.
- Using a Headset: Connect a compatible headset to the headset jack. Press the Auriculars button, wait for a dial tone, and then dial the number.
Responent una trucada
- Ús del telèfon: Aixequeu l'auricular.
- Ús de l'altaveu: Premeu el botó Altaveu botó.
- Using a Headset: Premeu el botó Auriculars botó.
Ús de l’altaveu
To activate the speakerphone, press the Altaveu button. The phone's integrated microphones provide 360-degree sound coverage. For optimal performance in larger rooms, activate the rear microphone by pressing the dedicated key on the keypad.
Identificador de trucada
When an incoming call is received, the caller's information (name and number, if available) will be displayed on the LCD screen. The phone stores a history of up to 99 calls, which can be reviewed using the navigation buttons.
Marcatge ràpid
The phone supports 99 programmable speed dial entries. To program a speed dial number, refer to the on-screen menu options. To use a speed dial, press the Marcatge ràpid button, then enter the corresponding two-digit code (00-98) or scroll through the list and select the desired entry.
Ajust de volum
Durant una trucada, utilitzeu Puja el volum i Baixa el volum buttons to adjust the listening volume for the handset, speakerphone, or headset.
Manteniment
To ensure the longevity and optimal performance of your Polycom SoundPoint Pro SE-225, follow these maintenance guidelines:
- Neteja: Utilitzeu un suau, damp cloth to clean the exterior surfaces of the phone. Avoid using abrasive cleaners, solvents, or strong detergents, as these can damage the finish.
- Eliminació de pols: Regularly wipe down the speaker grille and keypad to prevent dust accumulation, which can affect sound quality and button responsiveness.
- Condicions ambientals: Keep the phone away from excessive heat, direct sunlight, and moisture. Ensure it is placed on a stable surface to prevent accidental drops.
- Cura del cordó: Avoid tangling or stretching the handset and line cords excessively to prevent internal wire damage.
Resolució de problemes
This section addresses common issues you might encounter with your phone.
| Problema | Solució |
|---|---|
| Sense to de marcatge | Ensure the line cord is securely connected to both the phone and the wall jack. Verify that the phone has power and the power adapter is plugged in correctly. |
| No sento la persona que truca / La persona que truca no em sent | Adjust the volume using the volume buttons. Check handset and line cord connections. If using speakerphone, ensure the microphone is not muted. |
| No es mostra l'identificador de trucades | Confirm that Caller ID service is activated with your telephone service provider. Ensure the line cord is properly connected. |
| Els botons no responen | Try unplugging the power adapter for a few seconds and then plugging it back in to reset the phone. Ensure no debris is lodged under the buttons. |
| Speakerphone sound is distorted or echoes | Ensure the phone is placed on a flat, stable surface. Avoid placing the phone too close to walls or other reflective surfaces. Adjust the volume to a comfortable level. |
Especificacions
- Model: SE-225
- Dimensions del producte: 13.5 x 10.5 x 4.25 polzades
- Pes de l'article: 2.85 lliures
- Color: Negre
- Tipus de telèfon: Cordat
- Font d'alimentació: Cable elèctric (adaptador de CA)
- Tipus de marcador: Teclat únic
- Operació multilínia: Multi-Line Operation (2 lines)
- Capacitat de trucada de conferència: Bàsica
- Identificador de trucada: Sí
- Memòria de marcatge ràpid: 99 números
- Visualització: LCD de 32 caràcters
Garantia i Suport
The Polycom SoundPoint Pro SE-225 typically comes with a standard manufacturer's warranty, which covers defects in materials and workmanship for a specified period from the date of purchase. Please refer to the warranty card included with your product for specific terms and conditions.
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Polycom customer support or your authorized reseller. Keep your purchase receipt and product serial number readily available when seeking support.





