Plantronics Savi Office WO200 Wireless Headset User Manual
Model: WO200
Introducció
The Plantronics Savi Office WO200 Wireless Headset is designed to provide seamless communication across both your desk phone and PC. This system offers long-range wireless freedom, advanced audio clarity, and intuitive controls for an enhanced communication experience in office environments.
Key features include a noise-canceling microphone, digital sound processing, wideband PC audio support, and DECT 6.0 technology for an interference-free wireless range of up to 350 feet. The integrated PerSono Suite software allows for one-touch call switching and extensive customization.
Configuració
Follow these steps to set up your Plantronics Savi Office WO200 Wireless Headset system:
- Desempaquetar components: Carefully remove the headset, base unit, and power adapter from the packaging.
- Connectar l'alimentació: Plug the power adapter into the base unit and then into a wall outlet. The power indicator light on the base should illuminate.
- Càrrega d'auriculars: Place the headset into the charging cradle on the base unit. Ensure it is seated correctly. The headset's indicator light will show charging status. Allow at least 20 minutes for initial charge, or 3 hours for a full charge.
- Connecta't al telèfon fix:
- Disconnect the handset coil cord from your desk phone.
- Connect one end of the provided telephone interface cable to the handset port on your desk phone.
- Connect the other end of the telephone interface cable to the phone port on the Savi Office base unit.
- Connect your desk phone's handset coil cord to the handset port on the Savi Office base unit.
- Connexió al PC: Connect the provided USB cable from the PC port on the Savi Office base unit to an available USB port on your computer.
- Instal·lar programari (opcional però recomanat): For full functionality and customization, install the Plantronics PerSono Suite software on your PC. This software enables features like one-touch call switching and advanced audio settings.
Image: The Plantronics Savi Office WO200 wireless headset with its over-ear design and extended microphone boom, shown next to its charging base unit.
Instruccions de funcionament
Fer i rebre trucades
- Respondre / finalitzar trucades: Press the Call Control button on the headset to answer an incoming call or end an active call.
- Making a Call (Desk Phone):
- Ensure the desk phone button on the base unit is illuminated.
- Lift the handset from your desk phone (or press the headset button on your phone if it has one).
- Dial the number using your desk phone's keypad.
- Speak through the headset.
- Making a Call (PC):
- Ensure the PC button on the base unit is illuminated.
- Initiate a call through your PC's softphone application (e.g., Skype, Microsoft Teams).
- Speak through the headset.
Control de volum i silenci
- Ajust de volum: Feu servir els botons de pujar el volum (+) i baixar el volum (-) dels auriculars per ajustar el volum d'escolta.
- Silenciament del micròfon: Press the Mute button on the headset to mute your microphone during a call. Press it again to unmute. A tone will typically indicate mute status.
Canvi entre dispositius
The Savi Office WO200 allows you to seamlessly switch between your desk phone and PC audio:
- Switching during a call: If you are on a call on one device, press the corresponding button (Desk Phone or PC) on the base unit to switch the audio to the other device.
- Initiating a call on another device: If you are not on a call, simply press the desired device button on the base unit (Desk Phone or PC) to activate that audio channel.
Conferència
The base unit supports conferencing with up to four headsets. This allows multiple users to join a single call simultaneously. Refer to the PerSono Suite software or the full user guide for detailed instructions on setting up and managing multi-headset conferencing.
Manteniment
- Neteja: Use a soft, dry cloth to clean the headset and base unit. Avoid using liquid cleaners or aerosols directly on the device.
- Cura de la bateria: To maximize battery life, ensure the headset is fully charged before first use. For optimal performance, return the headset to the charging cradle when not in use. While the battery is designed for long-term use, its capacity may diminish over time, typically after approximately two years of consistent use.
- Emmagatzematge: When storing the headset for extended periods, ensure it is fully charged and stored in a cool, dry place.
- Ear Piece Replacement: The ear piece and silicone ear inserts may wear out over time with constant use. Replacement parts may be available from Plantronics or authorized resellers.
Resolució de problemes
| Problema | Causa possible | Solució |
|---|---|---|
| No dial tone/audio on headset. | Headset not paired, not charged, or base unit not connected correctly. | Ensure headset is charged and properly seated in the cradle. Verify all cables (power, phone, USB) are securely connected to the base unit and respective devices. Re-pair the headset if necessary (refer to full manual for pairing instructions). |
| Poor sound quality (static, low volume, unclear microphone). | Interference, incorrect audio settings, or microphone position. | Move the base unit away from other electronic devices that may cause interference. Adjust headset volume. Ensure the microphone boom is positioned approximately two finger-widths from the corner of your mouth. Check PC audio settings to ensure Savi Office is selected as the default communication device. |
| Headset battery not holding charge. | Degradació de la bateria o càrrega incorrecta. | Ensure the headset is correctly placed in the charging cradle. Verify the power adapter is working. If the headset is several years old, the battery may have reached the end of its expected lifespan. Contact Plantronics support for replacement options. |
| Cannot switch between desk phone and PC. | Incorrect button selection or software issue. | Ensure you are pressing the correct device button on the base unit. If using PC, verify PerSono Suite software is running and configured correctly. |
Especificacions
| Característica | Detall |
|---|---|
| Nom del model | WO200 |
| Tecnologia de connectivitat | Sense fil |
| Tecnologia de comunicació sense fils | DECT 6.0 |
| abast sense fils | Fins a 350 peus (100 metres) |
| Components inclosos | Headset, Base Unit, Power Adapter, Telephone Interface Cable, USB Cable |
| Dispositius compatibles | Desk Phones, PCs (Desktops, Laptops) |
| Pes de l'article | 1.65 lliures (aprox. 0.75 kg) |
| Dimensions del producte | 10 x 7.1 x 6.3 polzades (aprox. 25.4 x 18 x 16 cm) |
| Temps de conversa telefònica | Fins a 6 hores |
| Micròfon | Cancel·lació de soroll |
| Processament d'àudio | Digital Sound Processing (DSP), Wideband PC Audio |
| Mètode de control | Touch (on headset and base) |
| Factor de forma | Over Ear with Hook |
Garantia i Suport
The Plantronics Savi Office WO200 Wireless Headset comes with a Garantia limitada d'2 any. Aquesta garantia cobreix els defectes de materials i de mà d'obra en ús normal.
For warranty claims, technical support, or to purchase replacement parts, please contact Plantronics customer service. You can find contact information and additional resources on the official Plantronics website or through your product reseller.
For more information about Plantronics products, visit their official brand page: Plantronics Brand Page
