1. Introducció i finalview
The Mitel 5312 IP Phone is a versatile and user-friendly communication device designed for modern office environments. It features a full-duplex handsfree speakerphone, a multi-line backlit display, and programmable feature keys, providing intuitive access to advanced call handling and converged applications supported by Mitel's IP communication platforms.
This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your Mitel 5312 IP Phone, ensuring optimal performance and user experience.
Figure 1: Mitel 5312 IP Phone with included accessories.
2. Característiques clau
- Visualització: Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming.
- Tecles programables: Twelve multi-function keys with dual-color LED indicators for speed dialing, line appearances, and feature access.
- Tecles de funció: Dedicated keys for Hold, Menu, Message, Speaker, Mute, Transfer/Conference, Redial, and Cancel.
- Altaveu: Full duplex handsfree speakerphone operation.
- Personalització: Browser-based desktop user tool programming for easy access to telephone system features.
3. Guia de configuració
3.1 Contingut del paquet
Abans de començar, assegureu-vos que hi hagi tots els components:
- Mitel 5312 IP Phone unit
- Auricular i cable en espiral
- Cable Ethernet
- Adaptador d'alimentació (si no feu servir Power over Ethernet - PoE)
Figure 2: Mitel 5312 IP Phone and its primary accessories.
3.2 Connexió del telèfon
- Connecteu el telèfon: Connecteu un extrem del cable en espiral al microtelèfon i l'altre extrem al port del microtelèfon de la base del telèfon.
- Connecteu-vos a la xarxa:
- If using Power over Ethernet (PoE), connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled network switch or router.
- If not using PoE, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch/router. Then, connect the power adapter to the phone's power port and plug it into a power outlet.
- Optional PC Connection: If you wish to connect a computer through the phone, plug an Ethernet cable from your computer into the PC port on the phone.
- Engegada inicial: The phone will power on and begin its boot-up sequence. This may take a few moments as it obtains network configuration and registers with your IP communications platform.
4. Instruccions de funcionament
4.1 Funcions de trucada bàsiques
- Fer una trucada: Lift the handset, press a line key, or press the Speaker button. Dial the number.
- Respondre una trucada: Lift the handset, press the flashing line key, or press the Speaker button.
- Finalització d'una trucada: Replace the handset, or press the Speaker button if using speakerphone.
- Manteniu: Durant una trucada, premeu el botó Aguanta key. To retrieve, press the flashing line key.
- Silenciar: Premeu el botó Silenciar key to mute your microphone during a call. Press again to unmute.
- Altaveu: Premeu el botó Altaveu key to activate or deactivate the speakerphone.
4.2 Funcions avançades
- Transferència: Durant una trucada, premeu el botó Transfer/Conference key. Dial the transfer destination, then press Transfer/Conference again to complete (blind transfer) or wait for an answer and announce the call (supervised transfer).
- Conferència: Durant una trucada, premeu el botó Transfer/Conference key. Dial the number of the third party. Once connected, press Transfer/Conference de nou per unir-se a tots els partits.
- Torna a marcar: Premeu el botó Reposició key to call the last dialed number.
- Message Access: Premeu el botó Missatge key to access your voicemail.
- Tecles programables: The twelve programmable keys can be configured for speed dialing, line appearances, or quick access to system features. Consult your system administrator for specific programming details.
5. Manteniment
Proper care and maintenance will extend the life of your Mitel 5312 IP Phone.
- Neteja: Utilitzeu un suau, lleugerament damp cloth to clean the phone's surface. Avoid abrasive cleaners, solvents, or strong chemicals. Do not spray liquids directly onto the phone.
- Medi ambient: Keep the phone in a dry environment, away from direct sunlight, excessive heat, or extreme cold. Ensure proper ventilation.
- Manipulació: Handle the phone and its components with care. Avoid dropping the handset or pulling excessively on cords.
6. Solució De Problemes
This section addresses common issues you might encounter with your Mitel 5312 IP Phone.
| Problema | Causa possible | Solució |
|---|---|---|
| No dial tone / Phone not registering | Network cable disconnected, no power (if not PoE), incorrect network configuration, server issue. | Check Ethernet cable connection. Ensure power adapter is plugged in (if applicable). Verify network settings with your IT administrator. Restart the phone by unplugging and replugging the power/Ethernet cable. |
| La pantalla està en blanc o il·legible | No power, display settings, hardware fault. | Check power connection. Adjust display contrast (if available). If the issue persists, contact support. |
| No sento la persona que truca / La persona que truca no em sent | Volume too low, Mute activated, faulty handset/speakerphone, network quality. | Adjust volume. Check if Mute is active. Try speakerphone or handset to isolate the issue. Check network connection quality. |
If you continue to experience issues, please contact your IT support or Mitel customer service. Be prepared to provide the model number and serial number of your device.
7. Especificacions
Detailed technical specifications for the Mitel 5312 IP Phone (Model: 50005847).
| Característica | Detall |
|---|---|
| Número de model | 50005847 |
| Marca | Mitel |
| Pes de l'article | 3 lliures |
| Color | Negre, plata |
| Tipus de telèfon | Cordat |
| Material | Plàstic |
| Font d'alimentació | Elèctric amb cable |
| Tipus de marcador | Teclat únic |
| Tipus de contestador | Digital |
| Dispositius compatibles | Mitel's IP communications platforms, VoIP services, PSTN networks |
| Capacitat de trucades de conferència | Bàsica |
| Primera data disponible | 4 d'agost de 2009 |
Figure 3: Product label with identification details.
Extracted details from label:
Número de sèrie: 1TKFW14210JZ, FSABV9236
Adreça MAC: 08:00:0F:8A:1B:94, 08-00-0F-3B-E5-DA
Revisió: A.26, A.2
8. Assistència i garantia
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact Mitel customer support or your authorized Mitel reseller.
When contacting support, please have your product model number (50005847) and serial number ready. The serial number can be found on the label at the bottom of your phone unit (refer to Figure 3).
Information regarding protection plans and return policies may be available from your point of purchase.
