Jabra 180-09

Jabra Link 180 180-09 Instruction Manual

Dual Connectivity Switch for Desk Phones and Softphones

Introducció

The Jabra Link 180 is a versatile switch designed to facilitate a seamless transition from traditional desk phone telephony to Unified Communications (UC) environments. It allows users to connect a single Jabra Quick Disconnect (QD) headset to both a desk phone and a computer (softphone), enabling easy switching between the two communication platforms. This device is ideal for offices and contact centers that utilize a combination of desk phones and PC-based telephony, maximizing operational efficiency without requiring new headset investments.

Contingut del paquet

  • Jabra Link 180 Unit
  • Cable USB (per a connexió a l'ordinador)
  • Telephone Cable (for desk phone connection)
  • Quick Disconnect (QD) Headset Port

Configuració

1. Connexió a un telèfon fix

  1. Locate the headset port on your desk phone. This is typically an RJ9 or 2.5mm/3.5mm jack.
  2. Connect one end of the provided telephone cable to the designated desk phone port on the Jabra Link 180.
  3. Connect the other end of the telephone cable to the headset port on your desk phone.

2. Connecting to a Computer (Softphone)

  1. Connect one end of the provided USB cable to the USB port on the Jabra Link 180.
  2. Connecteu l'altre extrem del cable USB a un port USB disponible de l'ordinador.
  3. Your computer should automatically detect the device and install the necessary drivers. For optimal performance and driver updates, it is recommended to install Jabra Direct or Jabra PC Suite from the official Jabra weblloc.

3. Connecting a Jabra QD Headset

  1. Connect your Jabra Quick Disconnect (QD) headset to the QD port on the Jabra Link 180. Ensure a secure connection.
Jabra Link 180 unit with a switch and icons for computer and phone

Image: The Jabra Link 180 unit, a black adapter with a central switch. The switch can be moved between a computer icon (left) and a telephone icon (right), indicating its dual connectivity function. A cable extends from the bottom right.

Instruccions de funcionament

Switching Between Desk Phone and Softphone

The Jabra Link 180 features a manual switch on its top surface, allowing you to select your desired audio source.

  • To use your headset with the telèfon d'escriptori, slide the switch towards the icona del telèfon.
  • To use your headset with the computer (softphone), slide the switch towards the icona de l'ordinador.

Fer i respondre trucades

  • Desk Phone: Ensure the switch is set to the telephone icon. Use your desk phone's controls to make or answer calls as you normally would with a headset.
  • Softphone: Ensure the switch is set to the computer icon. Use your softphone application (e.g., Skype, Microsoft Teams, Zoom) on your computer to make or answer calls. The Jabra Link 180 will function as your audio device.

Manteniment

  • Mantingueu el dispositiu net netejant-lo amb un drap suau i sec.
  • Eviteu exposar el dispositiu a temperatures extremes, humitat o llum solar directa.
  • No intenteu desmuntar ni modificar el dispositiu, ja que això anul·larà la garantia.
  • Guardeu el dispositiu en un lloc segur quan no l'utilitzeu per evitar danys.

Resolució de problemes

ProblemaSolució
No audio from headset (desk phone)
  • Ensure the switch on the Jabra Link 180 is set to the telephone icon.
  • Verify that the telephone cable is securely connected to both the Link 180 and the desk phone's headset port.
  • Check your desk phone's settings to ensure the headset is enabled and volume is adjusted.
No audio from headset (softphone)
  • Ensure the switch on the Jabra Link 180 is set to the computer icon.
  • Verify the USB cable is securely connected to both the Link 180 and your computer.
  • Check your computer's sound settings and your softphone application's audio settings to ensure the Jabra Link 180 is selected as the default playback and recording device.
  • Update drivers using Jabra Direct/PC Suite or by uninstalling and replugging the device.
Buzzing noise during softphone calls
  • This can sometimes be resolved by updating the device drivers. Uninstall the current Link 180 driver from your computer, then unplug and replug the Link 180 to allow Windows to reinstall or update the driver.
  • Ensure no other audio devices are conflicting.
Dispositiu no reconegut per l'ordinador
  • Proveu de connectar-vos a un altre port USB de l'ordinador.
  • Reinicieu l'ordinador.
  • Assegureu-vos que el cable USB no estigui danyat.

Especificacions

  • Model: Jabra Link 180 (180-09)
  • Connectivitat: USB (for PC), RJ9/2.5mm/3.5mm (for Desk Phone, via included cable)
  • Compatibilitat amb auriculars: Any corded Jabra QD (Quick Disconnect) headset
  • Dimensions (L x A x A): 3.94 x 1.18 x 5.91 polzades
  • Pes de l'article: 6.3 unces
  • Color: Negre
  • Fabricant: Jabra

Garantia i Suport

Jabra products are covered by a limited warranty. For detailed warranty information, product support, and frequently asked questions, please visit the official Jabra support website. You can also find updated drivers and software (like Jabra Direct) there to ensure optimal performance of your Jabra Link 180.

Suport de Jabra Weblloc: www.jabra.com/support

Documents relacionats - 180-09

Preview Com configurar un softphone preferit a Jabra Direct per a Jabra Engage 75 Mono
Apreneu a seleccionar la vostra aplicació de softphone preferida amb el programari Jabra Direct amb els auriculars Jabra Engage 75 Mono. Inclou instruccions pas a pas i guia visual.
Preview Manual d'usuari del Jabra Link 950
Manual d'usuari del Jabra Link 950, que proporciona instruccions de configuració, connexió i ús per a telèfons fixos, softphones i ordinadors.
Preview Fitxa tècnica dels auriculars amb cable professionals Jabra Evolve 40
Informació detallada sobre el Jabra Evolve 40, uns auriculars amb cable professionals dissenyats per a una productivitat millorada. Aquesta fitxa tècnica detalla les seves característiques, com ara la cancel·lació passiva de soroll, els controls de trucades intuïtius, la configuració plug-and-play i la comoditat durant tot el dia, cosa que el fa ideal per a entorns empresarials.
Preview Connecting Jabra Engage 75 SE to Cisco Desk Phones with Remote Call Control
A guide on how to connect the Jabra Engage 75 SE convertible wireless headset to a Cisco desk phone using the Jabra Link 14201-16 EHS cable for remote call control. Includes troubleshooting tips for Cisco desk phone stability.
Preview Jabra Evolve2 65 USB-C MS Stereo: Com començar a utilitzar un adaptador Bluetooth Jabra Link de recanvi
Apreneu a configurar i emparellar un adaptador Bluetooth Jabra Link de recanvi amb el vostre dispositiu Jabra mitjançant Jabra Direct. Aquesta guia tracta el Jabra Evolve2 65 i enumera els productes Jabra aplicables.
Preview Jabra Evolve2 65 Flex: Configuració d'un adaptador Bluetooth Jabra Link de recanvi
Aquesta guia explica com configurar un adaptador Bluetooth Jabra Link de recanvi per als auriculars Jabra Evolve2 65 Flex. Inclou els requisits previs i les instruccions d'emparellament, juntament amb una llista completa de productes d'àudio Jabra compatibles.