1. Introducció
1.1 Producte acabatview
The Cisco IP Business Phone 7861 is engineered for high-fidelity voice communications, designed to enhance inter-office communication efficiency and contribute to reduced operational costs. This Voice over IP (VoIP) phone is suitable for medium to large enterprises that are transitioning to or operating within an IP Communications system.

This model integrates essential features for administrative staff and managers, providing a reliable communication tool within a business environment.
1.2 Característiques clau
- Sixteen Lines: Supports the active communication requirements of managers and administrative personnel.
- Fixed Function Keys: Provides one-touch access to essential features such as service, messaging, directory, hold/resume, transfer, and conference.
- Totalment programable: Line keys can be configured to support various functions, including directory numbers or call features like speed dialing.
- Rendiment òptim: Features Class 1 Power over Ethernet (PoE) with a 10/100BASE-T Ethernet connection through two RJ45 ports.
2. Configuració
2.1 Contingut del paquet
The standard package for the Cisco CP-7861-K9= typically includes the phone unit and its handset. Please note that an external power adapter is often sold separately, as the device is primarily designed to be powered via Power over Ethernet (PoE).
2.2 Connexió física
- Connecteu el telèfon: Plug the coiled cord from the handset into the designated handset port on the phone base.
- Connect to Network/Power: The phone connects to your network using an Ethernet cable. Insert one end of an Ethernet cable into the network port on the phone (typically labeled 'SW' or with a network icon) and the other end into a network switch or router that supports Power over Ethernet (PoE). If PoE is not available, connect an optional external power adapter to the phone's power port and then to a power outlet.
- Connexió a l'ordinador (opcional): If you wish to connect a computer through the phone, use a second Ethernet cable to connect the phone's PC port (typically labeled 'PC') to your computer's Ethernet port.

3. Instruccions de funcionament
3.1 Funcions de trucada bàsiques
- Fer una trucada: Aixequeu el telèfon o premeu Altaveu button. Dial the desired number using the numeric keypad. Press the 'Dial' softkey on the screen or wait for automatic connection.
- Respondre una trucada: Quan soni el telèfon, aixequeu l'auricular o premeu la tecla Altaveu botó.
- Finalització d'una trucada: Replace the handset in its cradle or press the Altaveu botó de nou.
3.2 Tecles de funció fixa
The Cisco CP-7861-K9= features dedicated keys for quick access to common telephony functions:
- Servei: Access various phone services and applications.
- Missatgeria: Access your voicemail or view message waiting indicators.
- Directori: Access corporate or personal contact directories.
- Hold/Resume: Place an active call on hold or retrieve a held call.
- Transferència: Initiate a call transfer to another extension or external number.
- Conferència: Create a conference call with multiple participants.
3.3 Programmable Line Keys
The line keys located on the right side of the phone's display are fully programmable. These keys can be configured by your system administrator to support multiple lines, speed dial numbers, or other specific call features relevant to your role. Consult your IT department for details on your specific key assignments.

4. Manteniment
4.1 Neteja
To clean the exterior of your Cisco CP-7861-K9= phone, use a soft, slightly damp cloth. Avoid using abrasive cleaners, solvents, or strong chemical solutions, as these can damage the phone's finish and internal components. Always ensure the phone is disconnected from its power source before cleaning.
4.2 Atenció general
Protect your phone from excessive moisture, dust, and direct sunlight. Ensure that the ventilation openings on the phone are not blocked to prevent overheating. Handle the handset and cords with care to avoid damage.
5. Solució De Problemes
5.1 Problemes comuns i solucions
- Sense to de marcatge:
- Verify that all cable connections, especially the Ethernet cable providing power and data, are securely plugged in.
- Confirm the phone is receiving power, either through Power over Ethernet (PoE) or an external power adapter.
- If the issue persists, contact your system administrator.
- Cannot Make or Receive Calls:
- Check for active network connectivity.
- Ensure the phone is properly registered with your IP telephony system.
- Consult your system administrator to verify the phone's provisioning status.
- Mala qualitat d'àudio:
- Examine the stability and quality of your network connection.
- Ensure the handset cord is securely connected to both the handset and the phone base.
- If possible, test with another phone or handset to determine if the issue is specific to your unit.
6. Especificacions
| Característica | Detall |
|---|---|
| Número de model | CP-7861-K9= |
| Marca | Cisco |
| Color | Negre |
| Tipus de telèfon | Cordat |
| Dimensions del producte (L x A x A) | 13.6 x 9.4 x 2.8 polzades |
| Pes de l'article | 2.95 lliures |
| Font d'alimentació | Corded Electric, Power over Ethernet (PoE) |
| Tipus de marcador | Teclat únic |
| Tipus de contestador | Digital |
| Connectivitat | 10/100BASE-T Ethernet (2 RJ45 ports) |
| Dispositius compatibles | IP-based telephone networks, SIP-compatible devices |
| Data de primera disponibilitat | 20 de novembre de 2013 |
7. Informació de la garantia
The Cisco CP-7861-K9= VoIP Phone is covered by a 1-year limited hardware warranty. For complete details regarding the terms, conditions, and limitations of this warranty, please refer to the official Cisco warranty documentation provided with your purchase or available on the Cisco website. Warranty claims should be processed through your authorized Cisco reseller or support channel.
8. Suport i informació de contacte
For technical assistance, configuration support, or any further inquiries regarding your Cisco CP-7861-K9= VoIP Phone, please contact your organization's IT department or your authorized Cisco support provider. Additional resources, including detailed product documentation and FAQs, may be found on the official Cisco weblloc.





