1. Introducció
This manual provides essential instructions for the setup, operation, and maintenance of your Cisco IP Business Phone 8861. Designed for enhanced productivity in business environments, this phone offers clear voice communications, reliable performance, and secure features.
The Cisco IP Business Phone 8861 features an ergonomic design, a 5-inch WVGA color display, and supports advanced communication functionalities.
2. Contingut del paquet
Comproveu que el vostre paquet contingui els elements següents:
- Cisco IP Business Phone 8861 unit (Model: CP-8861-K9=)
- Telèfon
- Cable de l'auricular
- Cable Ethernet
- Dempeus
Nota: An AC power adapter is optional and sold separately. The phone primarily uses Power over Ethernet (PoE).
3. Configuració i instal·lació
Follow these steps to set up your Cisco IP Business Phone 8861:
- Connecteu el suport: Attach the phone stand to the base of the phone unit.
- Connecteu el telèfon: Plug one end of the handset cord into the handset and the other end into the handset port on the phone.
- Connexió de xarxa (PoE): Connect an Ethernet cable from your network switch (which must support Power over Ethernet, PoE) to the network port on the back of the phone. The phone will power on automatically.
- Network Connection (with AC Adapter): If not using PoE, connect an Ethernet cable from your network switch to the network port on the back of the phone. Then, connect the optional AC power adapter (sold separately) to the power port on the phone and plug it into a power outlet.
- Connexió a PC (opcional): Si voleu connectar un ordinador a través del telèfon, connecteu un cable Ethernet de l'ordinador al port PC de la part posterior del telèfon.
- Dispositius USB (opcionals): Connect USB headsets or other compatible USB devices to the USB ports on the phone.
- Integració del sistema: The Cisco IP Business Phone 8861 requires a Cisco Communications Manager system and a user license to function. It cannot be directly plugged into a standard home network for service. Contact your IT administrator for system configuration.
Figura 3.1: Frontal view of the Cisco IP Business Phone 8861, showing the display, keypad, and handset.
Figure 3.2: Cisco IP Business Phone 8861 displaying an active call on its 5-inch color screen.
4. Instruccions de funcionament
This section outlines basic operation of your IP phone.
4.1. Pantalla i navegació
The phone features a 5-inch WVGA color display (800x480 pixels) for clear visibility of call information, menus, and features. Use the navigation cluster (circular button with directional arrows) to move through menus and select options.
4.2. Fer i rebre trucades
- Per fer una trucada: Aixequeu l'auricular, premeu un botó de línia o premeu el botó Altaveu. Marqueu el número amb el teclat numèric.
- Per respondre una trucada: Aixequeu l'auricular, premeu el botó de línia que parpelleja o premeu el botó Altaveu.
- Per finalitzar una trucada: Replace the handset, or press the End Call softkey on the display.
4.3. Funcions de trucada
- Manteniu: Press the Hold button during an active call.
- Transferència: Press the Transfer button during an active call, dial the transfer recipient's number, and then press Transfer again.
- Conferència: The phone supports 3-way conference calls. During an active call, press the Conference button, dial the number of the third party, and then press Conference again to join all parties.
- Silenciar: Press the Mute button to mute your microphone during a call.
- Correu de veu: Press the Voicemail button to access your voicemail messages.
4.4. Multiline Operation
The Cisco IP Business Phone 8861 supports multi-line operation with up to 10 SIP registrations, allowing you to manage multiple calls or lines simultaneously.
4.5. WLAN Connectivity
The phone is WLAN enabled (802.11a/b/g/n/ac), allowing for wireless network connectivity in supported environments. Consult your IT administrator for configuration details.
5. Manteniment i cura
To ensure the longevity and optimal performance of your Cisco IP Business Phone 8861, follow these maintenance guidelines:
- Neteja: Gently wipe the phone's surfaces, including the display and keypad, with a soft, lint-free cloth. For stubborn marks, slightly dampen the cloth with water. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the phone's finish and components.
- Medi ambient: Mantingueu el telèfon en un lloc sec, allunyat de la llum solar directa, la calor excessiva i la humitat.
- Cable del telèfon: Periodically check the handset cord for any signs of wear or damage. Replace if necessary.
- Bateria: The phone requires 1 A battery (likely for internal clock or specific accessory). If applicable, ensure proper battery installation and replacement as per specific instructions for that component.
6. Solució De Problemes
If you encounter issues with your Cisco IP Business Phone 8861, refer to the following common troubleshooting tips:
- El telèfon no s'encén:
- Ensure the Ethernet cable is securely connected to a PoE-enabled network port.
- If using an AC adapter, verify it is properly connected to the phone and a working power outlet.
- Confirm that the network switch port is active and providing PoE.
- No hi ha to de marcatge o no es poden fer/rebre trucades:
- Verify the phone is properly connected to your corporate network.
- Confirm that your phone is registered with the Cisco Communications Manager system. This phone requires a Cisco Call Manager system to function.
- Contact your IT administrator to check your line status and system configuration.
- Mala qualitat d'àudio:
- Check the handset cord for damage.
- Ensure the network connection is stable.
- If using a headset, ensure it is properly connected and functioning.
- Missed Call Notification Icon:
An orange icon indicating a missed call will appear on the display. This icon typically requires manual clearing after reviewing missed calls. This is a standard feature and cannot be disabled through user settings.
For issues not resolved by these steps, please contact your IT support or Cisco technical support.
7. Especificacions
Detailed technical specifications for the Cisco IP Business Phone 8861 (CP-8861-K9=):
| Característica | Descripció |
|---|---|
| Número de model | CP-8861-K9= |
| Mostra | 5-inch Widescreen VGA Color Display (800x480 pixels) |
| Interfície de xarxa | Built-in Gigabit Ethernet switch (10/100/1000) |
| Suport WLAN | 802.11a/b/g/n/ac enabled |
| Ports USB | 2 Ports USB |
| Registres SIP | Fins a 10 |
| Poder | Class 4 Power over Ethernet (PoE), Optional AC Power Source (sold separately) |
| Conferència trucada | Capacitat de 3 vies |
| Operació multilínia | Sí |
| Tipus de marcador | Teclat únic |
| Tipus de contestador | Digital (system integrated) |
| Dimensions (L x A x A) | 13.4 x 10.6 x 2.9 polzades (34.04 x 26.92 x 7.37 cm) |
| Pes de l'article | 2.62 lliures (1190 grams) |
| Color | Negre |
| Muntable a la paret | Yes (optional wall mount sold separately) |
Figure 7.1: Feature comparison table for Cisco IP Phone 8800 Series, highlighting features of the 8861 model.
8. Informació de la garantia
The Cisco IP Business Phone 8861 (CP-8861-K9=) comes with a Garantia limitada de maquinari d'1 any des de la data de compra. Aquesta garantia cobreix els defectes de materials i de mà d'obra en ús normal.
For detailed warranty terms and conditions, please refer to the official Cisco warranty documentation or contact Cisco support.
9. Suport
For technical assistance, product inquiries, or warranty claims, please contact your authorized Cisco reseller or visit the official Cisco support weblloc.
- Suport de Cisco Weblloc: www.cisco.com/go/support (Example link, actual link not provided in JSON)
- Contact your IT Administrator: For enterprise deployments, your internal IT department is the primary point of contact for support and configuration.
