Introducció
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Hatco GRAM-84 Glo-Ray Infrared Maximum Wattage Foodwarmer. Please read all instructions carefully before installation and use to ensure proper function and to prevent injury or damage.
The Hatco GRAM-84 is an 84-inch infrared foodwarmer designed for commercial food holding applications. It features a maximum wattage tubular metal heater rod, aluminum construction, and includes a remote control enclosure and angle brackets for versatile installation. This unit is NSF and cULus certified, indicating compliance with public health and safety standards.
Informació de seguretat
Sempre observeu les precaucions de seguretat bàsiques quan utilitzeu aparells elèctrics per reduir el risc d'incendi, descàrrega elèctrica o lesions.
- Seguretat elèctrica: Ensure the unit is connected to a properly grounded electrical supply matching the voltage specified on the product label (120 Volts). Do not operate with a damaged cord or plug.
- Superfícies calentes: The foodwarmer's surfaces, especially the heating elements, become extremely hot during operation. Avoid direct contact. Use caution when handling or cleaning.
- Instal·lació: Installation must be performed by qualified personnel in accordance with all applicable local and national electrical codes.
- Ventilació: Assegureu-vos que hi hagi una ventilació adequada al voltant de la unitat per evitar el sobreescalfament.
- Neteja: Disconnect power before cleaning. Allow the unit to cool completely before cleaning.
- Ús previst: This appliance is designed for holding heated food at serving temperatures. Do not use it for cooking or reheating cold food.
Configuració i instal·lació
The Hatco GRAM-84 foodwarmer is designed for overhead mounting. Installation should be performed by a qualified electrician.
- Desembalatge: Carefully remove the foodwarmer from its packaging. Inspect for any shipping damage. Report any damage immediately to the carrier and your dealer.
- Lloc de muntatge: Select a suitable location above the food holding area. Ensure the mounting surface can support the weight of the unit (approximately 19 pounds) and is clear of obstructions.
- Muntatge: Use the provided angle brackets to securely mount the foodwarmer. Ensure the unit is level and stable. Refer to the detailed mounting instructions included with the physical product for specific bracket placement and hardware requirements.
- Remote Control Enclosure: Install the remote control enclosure in an accessible location, away from direct heat and moisture. Connect the wiring from the foodwarmer to the remote control enclosure as per the wiring diagram provided with the unit.
- Connexió elèctrica: Connect the foodwarmer to a dedicated 120 Volt, 2400 Watt electrical circuit. Ensure all electrical connections comply with local and national electrical codes.
- Comprovació final: Before powering on, double-check all connections and mounting security.

This image displays the Hatco GRAM-84 Glo-Ray Infrared Foodwarmer. It features a long, rectangular aluminum housing. Visible are three incandescent lights on one side, designed to illuminate the food below, and a series of tubular heating elements running along the length, protected by a wire guard. The overall construction is robust, indicating its commercial-grade design for food holding applications.
Instruccions de funcionament
The Hatco GRAM-84 foodwarmer is designed for simple operation via its remote control enclosure.
- Encès: Locate the power switch on the remote control enclosure. Flip the switch to the 'ON' position. The infrared heating elements and incandescent lights will activate.
- Preescalfament: Allow the foodwarmer to preheat for approximately 10-15 minutes before placing food underneath. This ensures the heating elements reach optimal operating temperature.
- Col·locació d'aliments: Place pre-heated food directly under the foodwarmer. Ensure food is in appropriate serving pans or dishes that can withstand heat. The infrared heat will maintain the food's temperature without drying it out.
- Seguiment: Periodically check food temperature to ensure it remains within safe holding temperatures according to local food safety regulations.
- Apagar: When finished, flip the power switch on the remote control enclosure to the 'OFF' position.
Manteniment
Regular cleaning and maintenance will extend the life of your Hatco foodwarmer and ensure optimal performance.
- Neteja diària: Disconnect the power supply and allow the unit to cool completely. Wipe down the exterior aluminum surfaces with a damp cloth and mild detergent. Avoid abrasive cleaners or scouring pads that could scratch the finish.
- Elements de calefacció: Do not attempt to clean the tubular heating elements directly. Any debris on the elements should be gently brushed off when the unit is cold and unplugged.
- Bombetes: The incandescent lights may require occasional replacement. Ensure the unit is unplugged and cool before attempting to replace bulbs. Use only bulbs of the specified wattage i tipus.
- Inspecció: Periodically inspect the power cord and remote control enclosure for any signs of wear or damage. If damage is found, discontinue use and contact a qualified service technician.
Resolució de problemes
This section addresses common issues you might encounter with your foodwarmer.
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén. | No power to the outlet; power switch off; faulty wiring. | Check circuit breaker/fuse. Ensure power switch is ON. Verify electrical connections. |
| Heating elements not glowing. | Element failure; wiring issue. | Contact a qualified service technician for inspection and replacement. |
| Els llums no funcionen. | Burned out bulb; loose connection. | Replace bulb (ensure unit is unplugged and cool). Check bulb socket connection. |
| El menjar no es manté calent. | Insufficient preheating time; improper food placement; ambient temperature too low. | Allow adequate preheating. Ensure food is directly under the warmer. Minimize drafts in the holding area. |
Especificacions
- Model: GRAM-84
- Marca: Hatco
- Tipus: Infrared Foodwarmer
- Longitud: 84 polzades
- Wattage: 2400 watts
- Voltage: 120 Volts
- Font d'alimentació: Elèctric amb cable
- Material: Construcció d'alumini
- Pes de l'article: Aproximadament 19 lliures
- Característiques: Tubular metal heater rod, remote control enclosure, angle brackets.
- Certificacions: NSF, cULus
- Origen: Fabricat als EUA
Garantia i Suport
For specific warranty information, please refer to the warranty card included with your product or visit the official Hatco website. In case of technical issues, service requests, or to order replacement parts, please contact Hatco customer support or your authorized Hatco dealer. Always provide the model number (GRAM-84) and serial number when seeking support.





