Jabra 4999-823-109

Jabra Evolve 20 Stereo Headset User Manual

Model: 4999-823-109

Introducció

This manual provides instructions for the Jabra Evolve 20 Stereo Headset. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device. The Jabra Evolve 20 is designed for professional use, offering clear audio for calls and multimedia, passive noise cancellation, and easy call management.

Contingut del paquet

Verifiqueu que tots els elements siguin presents al vostre paquet:

Jabra Evolve 20 Stereo Headset and USB controller

Image: Jabra Evolve 20 Stereo Headset with its USB controller and cable.

Configuració

Connectant els auriculars

  1. Plug in the USB cable: Connect the USB-A connector of the headset cable into an available USB port on your computer (laptop or desktop).
  2. Reconeixement automàtic: Your computer should automatically detect and install the necessary drivers for the Jabra Evolve 20 headset. This is a plug-and-play device.
Jabra Evolve 20 headset connected to a laptop

Image: Jabra Evolve 20 headset with its USB cable and controller, ready for connection to a laptop.

Ajust dels auriculars

  1. Ajust de la diadema: Adjust the headband to ensure a comfortable and secure fit on your head. The ear cushions should rest gently over your ears.
  2. Posicionament del micròfon: Position the microphone boom approximately 2-3 cm (1 inch) from your mouth. The microphone is flexible and can be adjusted for optimal voice pickup.
Jabra Evolve 20 headset with microphone positioned

Image: A person wearing the Jabra Evolve 20 headset, demonstrating proper microphone positioning.

Video Guide: Using Jabra Evolve 20

Video: A short guide demonstrating how to set up and use the Jabra Evolve 20 headset, including connecting to a laptop, adjusting the headband, and positioning the microphone.

Funcionament dels auriculars

The Jabra Evolve 20 features an in-line control unit for easy management of calls and audio.

Jabra Evolve 20 in-line controller

Image: Close-up of the Jabra Evolve 20 in-line controller with buttons for volume, mute, and call control.

Gestió de trucades

Control de volum

Cancel·lació passiva de soroll

The headset's design and ear cushions provide passive noise cancellation, reducing ambient noise for improved focus during calls and tasks.

Manteniment

Neteja

Emmagatzematge

When not in use, store the headset in a clean, dry place away from extreme temperatures and direct sunlight. Avoid tangling the cable to prevent damage.

Resolució de problemes

ProblemaSolució
No hi ha àudio dels auriculars
  • Ensure the USB cable is securely plugged into your computer.
  • Check your computer's audio settings to confirm the Jabra Evolve 20 is selected as the default playback device.
  • Increase the volume using the in-line controller and your computer's volume controls.
El micròfon no funciona
  • Ensure the microphone is not muted (check the mute indicator light on the controller).
  • Verify that the Jabra Evolve 20 is selected as the default recording device in your computer's audio settings.
  • Ajusta el braç del micròfon més a prop de la boca.
Els botons de control de trucades no responen
  • Assegureu-vos que els auriculars estiguin connectats correctament i que l'ordinador els reconegui.
  • For optimal functionality with communication platforms (e.g., Microsoft Teams, Skype for Business), ensure the application is running and the headset is selected within its audio settings.

Especificacions

CaracterísticaDetall
MarcaJabra
Nom del modelEvolve 20 MS Stereo
Número de model4999-823-109
Tecnologia de connectivitatCablejat (USB-A)
Tecnologia de comunicació sense filsBluetooth (Note: This specific model is wired USB-A. Bluetooth may refer to other variants or general Jabra technology.)
Col·locació de l'orellaOn-Ear (Supra-aural)
Control de sorollCancel·lació passiva de soroll
Factor de forma del micròfonBoom
Impedància32 ohms
Resposta de freqüència20 kHz (màx.)
Pes119 grams
Dimensions22.4 x 16.1 x 4.5 cm
Dispositius compatiblesPortàtils, ordinadors de sobretaula
Sistema operatiuOptimitzat per a Microsoft Teams
Característiques addicionalsVolume Control, Call Control
MaterialSoft headband and comfortable on-the-ear foam ear pads. Evolve 20SE variant comes with leatherette ear cushions.

Garantia i Suport

The Jabra Evolve 20 Stereo Headset comes with a standard manufacturer's warranty. For detailed warranty information, technical support, or service inquiries, please visit the official Jabra support weblloc o poseu-vos en contacte amb el seu servei d'atenció al client.

Assistència en línia: For the latest support information, FAQs, and software updates, please visit www.jabra.com/support.