Introducció
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Mitel 6869 SIP Phone. Designed for power users, this robust device offers maximum functionality for your communication needs.
Figure 1: Mitel 6869 SIP Phone. An overview of the Mitel 6869 SIP Phone, highlighting its large display, numeric keypad, programmable soft keys, and the attached handset.
1. Configuració
Follow these steps to set up your Mitel 6869 SIP Phone:
- Desembalatge: Carefully remove all components from the packaging. Ensure you have the phone unit, handset, handset cord, and stand.
- Col·loca el suport: Securely attach the phone stand to the base of the phone unit.
- Connecteu el telèfon: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone unit.
- Network and Power Connection:
- Connect an Ethernet cable from your network switch (supporting Power over Ethernet - PoE) to the LAN port on the back of the phone. The phone will power on automatically.
- If PoE is not available, connect an optional AC power adapter (not included) to the power port and then to a power outlet. Connect an Ethernet cable from your network switch to the LAN port.
- Configuració inicial: The phone will boot up and attempt to connect to your network. Follow any on-screen prompts for initial setup, which may include network settings or SIP registration details provided by your system administrator.
2. Instruccions de funcionament
This section details the basic operation of your Mitel 6869 SIP Phone.
2.1. Funcions de trucada bàsiques
- Fer una trucada:
- Lift the handset, press the Speaker button, or press a Line key.
- Marqueu el número desitjat amb el teclat numèric.
- Premeu el botó Marqueu tecla programable o espereu que la trucada es connecti automàticament.
- Respondre una trucada:
- When the phone rings, lift the handset, press the Speaker button, or press the flashing Line key.
- Finalització d'una trucada:
- Pengeu l'auricular o premeu la tecla Finalitzar la trucada soft key if using speakerphone or headset.
2.2. Tecles programables
The Mitel 6869 features 12 programmable soft keys and 5 context-sensitive keys. These keys can be configured for various functions such as speed dial, line appearances, or feature access.
- Tecles programades: The 12 keys located to the left and right of the display can be programmed for line appearances or frequently used features.
- Context-Sensitive Keys: The 5 keys directly below the display change their function based on the current phone activity (e.g., DND, Call Fwd, Unlock, XML Menu as seen on the display).
2.3. Navegació de la pantalla
The 4.3-inch backlit LCD provides access to various phone features and information.
- Tecles de navegació: Use the directional pad (up, down, left, right) and the Seleccioneu button in the center to navigate menus and lists.
- Pantalla d'inici: Displays current time, date, line status, and quick access to features like Directory, Voicemail, and Missed Calls.
2.4. Suport per a auriculars
The phone supports various headset types for hands-free communication.
- Connexió d'uns auriculars: Plug your compatible headset into the dedicated headset port on the phone.
- Headset Types: Supports wireless, DHSG/EHS (Electronic Hook Switch), and USB headsets.
- Using a Headset: Premeu el botó Auriculars button to activate headset mode for calls.
3. Manteniment
Proper care ensures the longevity and optimal performance of your phone.
- Neteja: Utilitzeu un suau, damp cloth to clean the phone's surface and display. Avoid abrasive cleaners or solvents.
- Medi ambient: Mantingueu el telèfon en un lloc sec, allunyat de la llum solar directa, la calor excessiva o la humitat.
- cables: Assegureu-vos que tots els cables estiguin connectats correctament i que no estiguin pinçats ni tensats.
4. Solució De Problemes
If you encounter issues with your Mitel 6869 SIP Phone, try the following solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| No dial tone or phone not powering on. | Loose network cable, no PoE, or power adapter not connected. | Check Ethernet cable connection. Ensure PoE is active or power adapter is properly connected. |
| No es poden fer ni rebre trucades. | Network connectivity issue, SIP registration failure. | Verify network connection. Contact your system administrator to check SIP registration status. |
| La pantalla està en blanc o congelada. | Error temporal de programari. | Unplug the Ethernet cable (or power adapter) for 10 seconds, then plug it back in to restart the phone. |
| Mala qualitat d'àudio. | Network congestion, faulty cable, or handset/headset issue. | Check network connection. Try a different handset or headset if available. |
If the problem persists, contact your IT department or Mitel technical support.
5. Especificacions
Key technical specifications for the Mitel 6869 SIP Phone (Model 80C00003AAA-A):
- Visualització: LCD retroil·luminada de 4.3 polzades
- Lines Supported: Fins a 24 línies
- Tecles programables: 12 programmable soft keys, 5 context-sensitive keys
- Ports Ethernet: 2 Gigabit Ethernet ports with PoE support
- Headset Support: Flexible headset support (wireless, DHSG/EHS, USB)
- Dimensions (LxWxH): 8.48 x 6.18 x 2.91 polzades (21.54 x 15.70 x 7.39 cm)
- Pes: Aproximadament 2 lliures (0.91 kg)
- Font d'alimentació: Cable elèctric (PoE o adaptador de CA opcional)
- Color: Negre
- Protocols: SIP, RTCP, RTP, SRTP
6. Garantia i Suport
For warranty information and technical support, please refer to the official Mitel website or contact your authorized Mitel reseller. Keep your purchase receipt and product model number (80C00003AAA-A) readily available when seeking support.
Mitel provides resources and assistance for product inquiries, troubleshooting, and service needs.
