Introducció
The Plantronics EncorePro HW710 is a premium wired mono headset designed for professional use, offering superior audio clarity and comfort. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your headset to ensure optimal performance.
The headset features a lightweight design, a flexible microphone boom, and a comfortable ear cushion, making it ideal for extended wear in busy environments. It connects via a 3.5 mm jack, compatible with various desk phones and softphone applications.
Contingut del paquet
- Plantronics EncorePro HW710 Wired Mono Headset
- Cable
Configuració

Imatge: Frontal view of the Plantronics EncorePro HW710 headset, showcasing its sleek design and single earcup.
- Connecteu els auriculars: Plug the 3.5 mm jack of the headset cable into the compatible port on your desk phone or computer. Ensure the connection is secure.
- Ajusteu la diadema: Gently extend or retract the headband to fit comfortably over your head. The headset should rest securely without applying excessive pressure.
- Posició del micròfon: Adjust the flexible microphone boom so that the microphone is approximately two finger-widths from the corner of your mouth. This optimal distance ensures clear voice pickup and reduces background noise.
- Ear Cushion Placement: Ensure the ear cushion sits comfortably over your ear, providing clear audio.
En funcionament

Image: Diagram highlighting key features of the Plantronics EncorePro HW710, including the reinforced lightweight headband, superior audio clarity, and sliding boom for precise microphone positioning.
- Control de trucades: Use the inline call control features (if available on your specific cable/adapter) to answer, end, or mute calls. Refer to your phone or softphone application's manual for specific call management functions.
- Control de volum: Adjust the listening volume using the inline volume controls on the cable or through your connected device's audio settings.
- Silència del micròfon: If your cable includes a mute button, press it to temporarily disable the microphone. Press again to unmute.
- Compatibilitat: The HW710 headset is designed for use with desk phones and various softphone applications. Ensure your device has a compatible 3.5 mm jack or requires an appropriate adapter (sold separately).
Manteniment
- Neteja: Use a soft, dry cloth to clean the headset. For the ear cushion, a slightly damp cloth with mild soap can be used, but ensure it is completely dry before use. Avoid using harsh chemicals or abrasive cleaners.
- Emmagatzematge: When not in use, store the headset in a clean, dry place away from extreme temperatures.
- Cura del cable: The cable features a retractable design. Avoid excessive pulling or tangling to prevent damage. Always grasp the plug when disconnecting the headset, not the cable itself.
Resolució de problemes
- Sense so/Volum baix:
- Ensure the headset is securely plugged into the device.
- Check the volume settings on your phone or computer.
- Verify that the headset is selected as the audio output device in your computer's sound settings or softphone application.
- El micròfon no funciona:
- Ensure the microphone is not muted (check inline mute button or software settings).
- Comproveu que el micròfon estigui correctament col·locat a prop de la boca.
- Check the microphone input settings on your computer or softphone application.
- Àudio distorsionat:
- Reduce the volume if it's too high.
- Comproveu si hi ha connexions soltes.
- Test the headset with another device if possible to rule out device-specific issues.
If you continue to experience issues, please refer to the Plantronics (Poly) support weblloc per obtenir més ajuda.
Especificacions
| Característica | Detall |
|---|---|
| Nom del model | Plantronics HW710 Single Speaker Wired Office Headset |
| Tecnologia de connectivitat | Amb cable |
| Conector d'auriculars | 3.5 mm Jack |
| Col·locació de l'orella | Sobre l'orella |
| Factor de forma | A l'orella |
| Control de soroll | Cancel·lació activa del soroll |
| Tipus de control | Control de trucades, control de volum |
| Interval de freqüència | 80 Hz - 255 Hz |
| Pes de l'article | 7.2 unces |
| Dimensions del producte | 8 x 3 x 7 polzades |
| Material | Peluix |
| Components inclosos | Cable |
Garantia i Suport
For detailed warranty information, technical support, and frequently asked questions, please visit the official Plantronics (now Poly) website. You can find contact information and support resources specific to your region there.
Si us plau, conserveu el comprovant de compra per a qualsevol reclamació de garantia.





