1. Introducció
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Wacom Cintiq 27QHD creative pen display. Please read this manual thoroughly to ensure proper use and to maximize your creative experience.
The Wacom Cintiq 27QHD (DTK2700) is a high-definition creative pen display designed for professional artists and designers, offering advanced color and resolution for natural creative expression.
2. Configuració
2.1 Desembalatge i inspecció inicial
Carefully remove all components from the packaging. Verify that all items listed in the "What's in the Box" section are present and undamaged.
- Wacom Cintiq 27QHD Pen Display
- Pro Pen
- ExpressKey Remote
- Pen Stand with replacement nibs and nib removal tool
- Adaptador d'alimentació i cable d'alimentació
- Cable HDMI
- Cable DisplayPort
- Cable USB 3.0
- Guia d'inici ràpid
- CD d'instal·lació (per a controladors i programari)
- Drap de neteja

Figure 1: Wacom Cintiq 27QHD Pen Display. This image shows the large 27-inch display with a pen and ExpressKey remote, illustrating its primary use for digital art and design.
2.2 Connecting the Cintiq to Your Computer
The Cintiq 27QHD requires both video and USB connections to your computer. Ensure your computer meets the minimum system requirements.
- Connexió d'alimentació: Connect the power adapter to the Cintiq and then to a power outlet.
- Connexió de vídeo: Connect either the HDMI cable or the DisplayPort cable from your computer's video output to the corresponding input on the Cintiq. For optimal resolution (2560 x 1440), DisplayPort is recommended.
- Connexió USB: Connect the USB 3.0 cable from your computer's USB port to the Cintiq's USB port. This enables pen and touch functionality.

Figura 2: posterior view of the Wacom Cintiq 27QHD showing various connection ports. This image highlights the connectivity options including power, HDMI, DisplayPort, and USB ports, crucial for integrating the display with a computer.
2.3 Instal·lació del controlador
After connecting the hardware, install the latest drivers from the Wacom website or the provided installation CD. Restart your computer after installation.
- Download the latest driver for your operating system (Windows or macOS) from the official Wacom support weblloc.
- Executeu l'instal·lador i seguiu les instruccions a la pantalla.
- Reinicieu l'ordinador quan se us demani.
- Open the Wacom Desktop Center to configure your display and pen settings.
3. Operating Your Cintiq 27QHD
3.1 Engegada/apagada
Press the power button located on the top right side of the display to turn the Cintiq on or off. An indicator light will show the power status.
3.2 Using the Pro Pen
The Pro Pen offers 2048 levels of pressure sensitivity for precise control. It is battery-free and uses electromagnetic resonance technology.
- Puntas de ploma: The pen comes with various nibs (standard, felt, stroke, flex) for different drawing sensations. Replace nibs using the nib removal tool found in the pen stand.
- Side Switches: The Pro Pen features customizable side switches for functions like right-click, scroll, or modifier keys. Configure these in the Wacom Desktop Center.

Figure 3: The Wacom Pro Pen and ExpressKey Remote. This image displays the primary input devices for the Cintiq, highlighting their ergonomic design and functional buttons.
3.3 ExpressKey Remote
The ExpressKey Remote provides customizable shortcut buttons and a Touch Ring to enhance your workflow. It can be placed anywhere on or off the screen for convenience.
- Personalització: Assign frequently used keyboard shortcuts, mouse clicks, or navigation functions to the ExpressKeys and Touch Ring in the Wacom Desktop Center.
- Col·locació: The remote is magnetic and can attach to the bezel of the Cintiq or be held in hand.

Figure 4: A user interacting with the Wacom Cintiq 27QHD and the ExpressKey Remote. This image demonstrates the remote's flexibility and how it integrates into a creative workflow.
3.4 Configuració de la pantalla
Adjust brightness, contrast, and color settings through your computer's display settings or the Wacom Desktop Center for optimal visual performance.
4. Manteniment
4.1 Neteja de la pantalla
Feu servir el drap de neteja proporcionat o un drap suau i sense borrissol lleugerament humit.ampened with water to clean the screen. Avoid harsh chemicals or abrasive materials.
4.2 Substitució de la ploma de la ploma
Regularly inspect your pen nibs for wear. Replace them when they become too short or sharp to maintain optimal drawing performance. Use the nib removal tool to gently pull out the old nib and insert a new one.
4.3 Actualitzacions de programari
Keep your Wacom drivers and software updated to ensure compatibility and access to the latest features and performance improvements. Check the Wacom Desktop Center regularly for updates.
5. Solució De Problemes
5.1 No Display on Cintiq
- Ensure all video cables (HDMI/DisplayPort) are securely connected to both the Cintiq and your computer.
- Verify the Cintiq is powered on and the power adapter is connected.
- Check your computer's display settings to ensure the Cintiq is detected and configured as an extended or mirrored display.
5.2 Pen or Touch Not Responding
- Confirm the USB cable is securely connected to both the Cintiq and your computer.
- Ensure Wacom drivers are correctly installed and up to date. Reinstall if necessary.
- Check the Wacom Desktop Center for any error messages or device status.
- Test the pen on another compatible Wacom device if available, or try a different pen if you have one.
5.3 Color Inaccuracy
- Calibrate your display using a color calibration device for professional color accuracy.
- Adjust color settings in the Wacom Desktop Center or your operating system's display settings.
6. Especificacions
| Característica | Detall |
|---|---|
| Número de model | DTK-2700 |
| Mida de la pantalla | 27 polzades (68.58 cm) |
| Resolució de pantalla | 2560 x 1440 |
| Relació d'aspecte | 16:9 |
| Nivells de pressió | 2048 |
| Connectivitat | DisplayPort, HDMI, 4 x USB 3.0 |
| Compatibilitat de sistemes operatius | Windows, macOS, Linux |
| Pes de l'article | 29.1 lliures |
| Dimensions del producte | 30.31 x 18.31 x 2.15 polzades |
| Color | Negre |
| Accessoris inclosos | Power Cord, HDMI Cable, Pro Pen, ExpressKey Remote, Pen Stand, USB 3.0 Cable, DisplayPort Cable, Installation CD, Cleaning Cloth |
7. Garantia i Suport
7.1 Informació de la garantia
Your Wacom Cintiq 27QHD (DTK2700) comes with a standard manufacturer's warranty. Please refer to the included Warranty Policy document for detailed terms and conditions, including coverage period and claim procedures.
7.2 Atenció al client
For technical assistance, driver downloads, FAQs, and additional resources, please visit the official Wacom support website. You can also contact Wacom customer service directly for personalized support.
Wacom Support Weblloc: www.wacom.com/support
8. Vídeos de productes
Wacom Cintiq 24 Touch Grid Panels
This video demonstrates the grid panel functionality on a Wacom Cintiq 24 Touch, showcasing how customizable on-screen shortcuts can enhance workflow. While this video features a Cintiq 24, the grid panel concept is applicable to the Cintiq 27QHD's customizable features.
Unboxing the Wacom One 14
This video provides an unboxing experience for the Wacom One 14. While not the Cintiq 27QHD, it offers a general overview of Wacom product packaging and initial setup components, which can be helpful for new users.





