Excelvan ZJ 58mm Thermal Receipt Printer User Manual

1. Introducció

The Excelvan ZJ thermal printer is designed for high-speed, low-noise receipt printing. It offers efficient and cost-effective operation, compatible with the ESC/POS printing command set. This manual provides essential information for the proper setup, operation, and maintenance of your printer.

2. Contingut del paquet

Verifiqueu que tots els elements que s'enumeren a continuació s'inclouen al vostre paquet:

• Impressora tèrmica de rebuts USB
• Adaptador d'alimentació
• Endoll europeu
• Cable USB
• Rotlle de paper tèrmic
• Instruction CD
• Manual

Figure 2.1: Contents of the Excelvan ZJ Thermal Printer package.

3. Característiques del producte

• High-quality, low-cost thermal printing.
• Low-noise and high-speed printing (up to 90mm/s).
• Disseny compacte i lleuger.
• Compatible with cash drawers via RJ11 interface.
• Easy paper loading, use, and maintenance.
• Built-in data buffer.
• Optional communication interfaces: serial port or parallel port (USB model provided).
• Supports character enlargement and adjustable line spacing.
• Supports various bitmap densities and downloaded graphics.
• Fast bitmap printing support.
• Low power consumption and operating costs (no ribbons or ink cartridges required).
• Compatible with ESC/POS printing command set.

4. Configuració

4.1 Connexió de la impressora

Connect the power adapter to the printer's power interface and then to an electrical outlet. Connect the USB cable from the printer's USB interface to your computer. If using a cash drawer, connect it to the RJ11 cash drawer interface.

Figure 4.1: Rear interfaces of the printer.

4.2 Càrrega de paper tèrmic

1. Open the printer cover by pressing the release button or lever.
2. Insert a new thermal paper roll into the compartment, ensuring the paper feeds from the bottom and the leading edge is straight.
3. Estireu una petita quantitat de paper per treure-la del tallador.
4. Tanqueu la coberta de la impressora fermament fins que encaixi al seu lloc.

Figure 4.2: Printer with thermal paper loaded.

4.3 Instal·lació del controlador

The printer is compatible with Windows 2000, Windows XP, Windows 2003, Windows Vista, and Windows 7. An instruction CD is included with the necessary drivers. Insert the CD into your computer and follow the on-screen instructions for installation.

Nota important: This printer does not work with iOS Mac or Windows 8.1 systems. For Windows 8 or LINUX systems, please contact the seller for specific installation instructions before attempting to use the printer.

5. Instruccions de funcionament

5.1 Engegada/apagada

Ensure the printer is connected to power. Use the power switch located on the rear of the printer to turn it on or off.

5.2 Impressió bàsica

Once the drivers are installed and the printer is connected, you can send print jobs from your application. The printer supports the ESC/POS command set, allowing for various printing functionalities such as character enlargement, adjustable line spacing, and printing of bitmaps and downloaded graphics.

Figure 5.1: Printer control panel.

El ALIMENTACIÓ button on the control panel can be used to advance the paper manually.

6. Manteniment

• Neteja: Regularly clean the printer's exterior with a soft, dry cloth. For the thermal print head, use a specialized thermal printer cleaning pen or isopropyl alcohol on a cotton swab. Ensure the printer is turned off and cooled down before cleaning the print head.
• Paper: Use only high-quality thermal paper to ensure optimal print quality and to prevent damage to the print head. Store thermal paper in a cool, dry place away from direct sunlight.
• Medi ambient: Operate the printer in a clean, dust-free environment to prolong its lifespan.

7. Solució De Problemes

• La impressora no respon:
  • Check if the power cable is securely connected and the printer is turned on.
  • Verify the USB cable connection between the printer and the computer.
  • Ensure the correct printer drivers are installed and selected in your operating system.
• Mala qualitat d'impressió:
  • Check the thermal paper roll. Ensure it is loaded correctly and is not old or damaged.
  • Netegeu el capçal d'impressió tèrmica tal com es descriu a la secció Manteniment.
• Embús de paper:
  • Apagueu la impressora.
  • Open the printer cover and carefully remove any jammed paper.
  • Ensure the paper roll is properly seated and close the cover.
• Driver Issues (Windows 8/LINUX): As noted in the setup section, specific drivers or instructions are required for Windows 8 and LINUX. Contact the seller for assistance.

8. Especificacions

Figure 8.1: Printer dimensions.

9. Informació de la garantia

This product comes with a limited warranty. For specific details regarding the warranty period, coverage, and claims process, please refer to the documentation included in your package or contact your point of purchase.

10. Suport

For technical assistance, driver updates, or specific inquiries not covered in this manual, please contact the seller or manufacturer directly. Ensure you have your product model (ZJ) and purchase details available when seeking support.