Manual d'usuari de la impressora multifunció HP PageWide Pro 477dw

Introducció

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your HP PageWide Pro 477dw Color Multifunction Business Printer. This printer is designed for business environments, offering fast color printing, automatic two-sided printing and scanning, copying, faxing, and mobile printing capabilities. It utilizes HP PageWide technology for reliable performance and professional-quality color documents.

For detailed software installation and advanced features, please refer to the included CD-ROMs and the comprehensive User's Guide.

Configuració

Components inclosos

• Impressora multifunció HP PageWide Pro 477dw
• Cartutx de tinta negra de configuració HP 972A PageWide
• Cartutx de configuració HP 972A Cyan PageWide
• Cartutx de configuració magenta PageWide HP 972A
• Cartutx groc de configuració HP 972A per a pàgines amples
• Cable d'alimentació
• Cordó de telèfon
• Guia d'instal·lació
• CD-ROM (per a programari, controladors d'impressora per a Windows i Mac i Guia de l'usuari)

Configuració inicial de la impressora

1. Desembaleu la impressora: Traieu amb cura la impressora del seu embalatge. Traieu totes les cintes protectores i els materials d'embalatge.
2. Connectar l'alimentació: Connecteu el cable d'alimentació a la impressora i després a una presa de corrent amb connexió a terra.
3. Instal·leu cartutxos de tinta: Open the ink cartridge access door and install the included HP 972A setup cartridges into their corresponding slots.
4. Carrega paper: Open the main paper tray (Tray 2) and load standard paper. Adjust the paper guides to fit the paper size.
5. Encesa inicial: Press the power button. Follow the on-screen instructions on the 4.3-inch color touchscreen to complete the initial setup, including language selection and network configuration.

Opcions de connectivitat

The HP PageWide Pro 477dw offers multiple ways to connect to your network and devices:

• Sense fil (Wi-Fi): Connect the printer to your wireless network for convenient printing from multiple devices.
• Ethernet: Use an Ethernet cable to connect the printer directly to your network for a stable, wired connection.
• USB: Connect the printer directly to a computer using a USB cable for a direct connection.
• Wi-Fi Direct: Print directly from mobile devices without needing to connect to a network.
• NFC Toca per imprimir: For compatible mobile devices, simply tap the device to the printer's NFC tag to initiate printing.

Imatge: Part posterior view of the HP PageWide Pro 477dw printer, highlighting the Ethernet and USB ports for various connectivity options.

Funcionament de la impressora

Control Panel and Touchscreen

The printer features a 4.3-inch color touchscreen for easy navigation and task management. The main screen provides quick access to Copy, Scan, Print, Fax, and Apps functions.

Image: A close-up of the HP PageWide Pro 477dw's color touchscreen, showing icons for Copy, Scan, Print, Fax, and Apps, allowing for intuitive control.

Funcions d'impressió

• Impressió estàndard: Print documents at speeds up to 55 pages per minute (ppm). The first page can be out in as low as 6.5 seconds.
• Impressió a doble cara: The printer supports automatic two-sided (duplex) printing to save paper.
• Impressió mòbil: Print directly from your mobile devices via Wi-Fi Direct or NFC touch-to-print.
• USB Printing: Print Microsoft Word and PowerPoint files directly from a USB drive inserted into the printer's USB port.
• Manipulació del paper: The printer supports various media types including card stock, envelopes, glossy photo paper, labels, and plain paper. It has a maximum input sheet capacity of 500 sheets and an output capacity of 100 sheets.

Image: The HP PageWide Pro 477dw printer in operation, showing color documents being printed and collected in the output tray.

Funcions d'escaneig

The automatic document feeder (ADF) allows for one-pass, two-sided scanning. You can scan documents to various destinations:

• Escaneja a correu electrònic: Send scanned documents directly to an email address.
• Escaneja a USB: Save scanned documents directly to a USB drive.
• Scan to Network Folder: Store scanned files on a designated network folder.
• Scan to SharePoint: Integrate with SharePoint for document management.
• Escaneja a l'ordinador: Send scanned documents to a connected computer.

Imatge: Vista de dalt a baix view of the printer's scanning area, showing the automatic document feeder (ADF) and the flatbed scanner, ready for document input.

Copying Functions

The printer supports various copying tasks, including:

• Copy Document: Standard document copying.
• Copy ID Card: Optimized for copying identification cards.

Funcions de fax

The fax feature allows you to send and manage faxes directly from the printer:

• Send Now: Send a fax immediately.
• Send Later: Schedule a fax to be sent at a later time.
• Reimpressió: Reprint previously sent faxes.

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Manteniment

Substitució del cartutx de tinta

The HP PageWide Pro 477dw uses HP 972A PageWide cartridges. When an ink cartridge is low or empty, the printer's control panel will display a notification. To replace a cartridge:

1. Open the front access door to the ink cartridges.
2. Press the release tab on the empty cartridge and pull it out.
3. Unpack the new HP 972A cartridge, ensuring it is an original HP chip cartridge.
4. Introduïu el cartutx nou a la ranura corresponent fins que encaixi al seu lloc.
5. Tanqueu la porta d'accés.

Important: This printer uses dynamic security and is intended to be used solely with cartridges using an original HP chip. Cartridges using a non-HP chip may not function or may cease to function.

Neteja general

• Netegeu regularment l'exterior de la impressora amb un drap suau i sense borrissol.
• Clean the scanner glass and ADF rollers periodically to ensure optimal scan quality. Refer to the User's Guide for detailed instructions on cleaning specific components.

Resolució de problemes

Problemes comuns i solucions

• Embussos de paper: If a paper jam occurs, the control panel will display instructions on how to clear it. Carefully follow these instructions to remove any jammed paper from the trays or internal areas.
• Problemes de connectivitat:
  • Sense fil: Ensure the printer is within range of your Wi-Fi router and that the Wi-Fi signal is strong. Verify network settings on the printer's control panel.
  • Wired (Ethernet/USB): Check that all cables are securely connected. Ensure network settings are correct for Ethernet connections.
• Problemes de qualitat d'impressió: If prints are smudged, faded, or have incorrect colors, check ink cartridge levels and ensure you are using appropriate paper for the print settings. Run a printhead cleaning or alignment utility from the printer's maintenance menu.
• Compatibilitat del programari: Ensure your operating system (e.g., Windows 11) has the latest drivers and software installed for the printer. Visit the HP support website for updated software packages.
• Ink Waste Tank Full: If the printer indicates the ink waste tank is full, it will need to be replaced. This is a consumable part and can be ordered from HP Parts.

For more detailed troubleshooting steps, consult the comprehensive User's Guide provided with your printer or visit the official HP support weblloc.

Especificacions

Garantia i suport

Informació de la garantia

The HP PageWide Pro 477dw Multifunction Printer comes with a Limited Warranty. For specific terms, conditions, and duration of your warranty, please refer to the warranty documentation included with your product or visit the official HP weblloc.

Atenció al client

For technical assistance, product registration, or to access additional resources, please visit the official HP support website or contact HP customer service. Ensure you have your printer's model number (477dw) and serial number available when seeking support.