Introducció
Welcome to the BlackBerry Classic Q20 SQC100-2 smartphone user manual. This guide provides essential information to help you set up, operate, maintain, and troubleshoot your device. The BlackBerry Classic Q20 combines a familiar physical QWERTY keyboard and navigation keys with the BlackBerry 10 operating system, offering a robust and efficient mobile experience.
Please read this manual thoroughly to ensure proper use and to maximize the features of your smartphone.
Què hi ha a la caixa
Upon unboxing your BlackBerry Classic Q20 SQC100-2, verify that all components are present:
- BlackBerry Classic Q20 SQC100-2 Smartphone
- Càrrega USB/Cable de dades
- Adaptador de carregador de paret
- Auriculars (poden variar segons la regió)
- Guia d'inici ràpid i informació de seguretat

Imatge: Part posterior view of the BlackBerry Classic Q20 SQC100-2 smartphone.
Configuració
1. Inserció de la targeta SIM
Your BlackBerry Classic Q20 SQC100-2 requires a Nano-SIM card for cellular network connectivity. Follow these steps:
- Localitza la ranura de la targeta SIM al lateral del dispositiu.
- Use the provided SIM ejector tool (or a small paperclip) to gently press into the small hole on the SIM tray.
- Traieu la safata SIM.
- Place your Nano-SIM card onto the tray with the gold contacts facing down and the cut corner aligned.
- Torneu a inserir la safata a la ranura amb cura fins que encaixi al seu lloc.
2. Inserting a Memory Card (microSD)
To expand storage, you can insert a microSD card (up to 128GB). The process is similar to inserting the SIM card:
- Locate the microSD card slot, typically adjacent to the SIM slot.
- Use the SIM ejector tool to open the microSD card tray.
- Col·loca la targeta microSD a la safata amb els contactes daurats cap avall.
- Reinsert the tray into the slot until it is flush with the device.

Imatge: Lateral view of the BlackBerry Classic Q20 SQC100-2, highlighting the SIM and SD card trays.
3. Engegada i càrrega inicials
Before first use, it is recommended to fully charge your device. Connect the USB cable to the phone's charging port and the other end to the wall charger adapter. Plug the adapter into a power outlet.
- Press and hold the Power/Lock button (usually on the top or side) until the BlackBerry logo appears.
- Follow the on-screen instructions to complete the initial setup, including language selection, Wi-Fi connection, and BlackBerry ID setup.
Funcionament del vostre dispositiu
Navegació bàsica
The BlackBerry Classic Q20 SQC100-2 features a 3.5-inch touchscreen, a physical QWERTY keyboard, and an optical trackpad for navigation.
- Pantalla tàctil: Swipe, tap, and pinch to interact with applications and menus.
- Teclat QWERTY: Type messages, emails, and search queries. Use keyboard shortcuts for quick actions.
- Optical Trackpad: Navigate through lists, highlight text, and select items with precision.
- Tecles de navegació: Utilize the Call, Menu, Back, and End Call keys for traditional phone functions.

Imatge: Frontal view of the BlackBerry Classic Q20 SQC100-2, showing the screen and physical keyboard.
Realització de trucades
- From the home screen, tap the Phone icon or press the Call key.
- Dial the number using the physical keyboard or the on-screen dial pad.
- Premeu la tecla Trucada per iniciar la trucada.
Enviament de missatges
Access the BlackBerry Hub for all your communications.
- Swipe right from the home screen to open BlackBerry Hub.
- Tap the compose icon (usually a plus sign or pen icon).
- Select 'Text Message' or 'Email' and enter the recipient and message.
- Tap 'Send'.
Connexió a Wi-Fi
- Llisca cap avall des de la part superior de la pantalla per obrir la Configuració ràpida.
- Toqueu la icona de Wi-Fi.
- Seleccioneu la xarxa Wi-Fi que vulgueu de la llista.
- Introduïu la contrasenya si se us demana i toqueu "Connecta".
Ús de la càmera
The device features an 8 Megapixel rear camera and a 2 Megapixel front camera.
- Tap the Camera icon on the home screen.
- Enquadra la teva foto utilitzant la pantalla.
- Tap the screen or press the volume button to capture a photo.
- Llisca cap a l'esquerra o la dreta per canviar entre els modes de foto i vídeo.
Manteniment
Neteja del teu dispositiu
To maintain the appearance and functionality of your BlackBerry Classic Q20 SQC100-2:
- Feu servir un drap suau i sense borrissol per netejar la pantalla i la carcassa.
- Eviteu utilitzar productes químics agressius, netejadors abrasius o aerosols.
- Mantingueu els ports nets de pols i deixalles.
Cura de la bateria
The device has a 2515 mAh battery. To prolong battery life:
- Eviteu temperatures extremes.
- Charge the device regularly, but avoid leaving it fully charged or fully depleted for extended periods.
- Use only BlackBerry-approved chargers and cables.
Actualitzacions de programari
The BlackBerry Classic Q20 SQC100-2 runs on BlackBerry 10.3.1 OS (upgradable). Regularly check for software updates to ensure optimal performance and security:
- Go to 'Settings'.
- Tap 'Software Updates'.
- Seguiu les instruccions que apareixen a la pantalla per comprovar i instal·lar les actualitzacions disponibles.
Resolució de problemes
This section addresses common issues you might encounter with your BlackBerry Classic Q20 SQC100-2.
| Problema | Solució |
|---|---|
| El dispositiu no s'encén | Ensure the battery is charged. Connect to a charger for at least 30 minutes. If still unresponsive, perform a soft reset by holding the Power button for 10-15 seconds. |
| No es pot connectar a la Wi-Fi | Verify Wi-Fi is enabled in Quick Settings. Restart your router and the phone. Ensure you are entering the correct password. |
| Poor call quality or no network signal | Check if your SIM card is properly inserted. Ensure you are in an area with network coverage. Restart the device. Contact your service provider if the issue persists. |
| Les aplicacions són lentes o es congelen | Close unnecessary background applications. Clear app cache (Settings > App Manager > select app > Clear Cache). Restart the device. |
Especificacions
Detailed technical specifications for the BlackBerry Classic Q20 SQC100-2 smartphone:
- Nom del model: Clàssic Q20
- Número de model de l'article: SQC100-2
- Sistema operatiu: BlackBerry 10 OS (upgradable)
- Model de CPU: Qualcomm Snapdragon S4 MSM8230
- Velocitat de la CPU: 1.5 GHz Dual-Core Krait Processor
- RAM: 2 GB
- Memòria interna: 16 GB
- Emmagatzematge ampliable: microSD Slot, up to 128 GB
- Mida de la pantalla: 3.5 polzades
- Tecnologia de visualització: LED
- Resolució: 720 x 1280 píxels
- Càmera posterior: 8 Megapixel (3264 x 2448 pixels) with Autofocus & LED Flash
- Càmera frontal: 2 megapíxels
- Tecnologies de comunicació sense fils: Cellular (2G GSM, 3G HSDPA, 4G LTE Bands 1, 3, 7, 20), Wi-Fi
- Tecnologies de connectivitat: Wi-Fi, GPS
- Entrada de la interfície humana: Keyboard, Touchscreen
- Jack d'àudio: 3.5 mm
- Capacitat de la bateria: 2515 mAh
- Temps de conversa per telèfon: Fins a 13 hores
- Dimensions del producte: 5.2 x 2.9 x 0.4 polzades
- Pes de l'article: 12 unces
- Color: Negre
Informació de la garantia
BlackBerry provides a limited warranty for its products. The specific terms and duration of the warranty may vary by region and point of purchase. Please refer to the warranty card included in your product packaging or visit the official BlackBerry support website for detailed information regarding warranty coverage, terms, and conditions.
Keep your proof of purchase, such as the sales receipt, as it will be required for any warranty claims.
Suport
For further assistance, technical support, or to access additional resources for your BlackBerry Classic Q20 SQC100-2, please utilize the following options:
- Assistència en línia: Visit the official BlackBerry support weblloc web per a preguntes freqüents, guies de resolució de problemes i descàrregues de programari.
- Atenció al client: Contact BlackBerry customer service via phone or email for personalized assistance. Refer to the contact information provided in your product documentation or on the official weblloc.
- Fòrums de la comunitat: Engage with other BlackBerry users and experts in official or unofficial community forums for tips and solutions.





