Excelvan E801 Bluetooth 80MM Thermal Receipt Printer User Manual

1. Introducció

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your Excelvan E801 Bluetooth 80MM Thermal Receipt Printer. Designed for efficient receipt printing, this device offers versatile connectivity options including USB and Bluetooth, making it compatible with Android, Windows, and iOS operating systems. Please read this manual thoroughly to ensure proper usage and to maximize the printer's performance and longevity.

2. Contingut del paquet

Verifiqueu que tots els elements següents estiguin inclosos al vostre paquet:

• Excelvan E801 80MM Thermal Receipt Printer
• EU Power Adapter (Power Supply)
• Cable USB
• CD del controlador
• Rotlle de paper (iniciador)
• Paper Deflector
• Manual d'usuari

3. Característiques del producte

• Impressió d'alta velocitat: Up to 300 mm/s.
• Amplada del paper: Supports 80mm and 58mm paper rolls with a movable deflector design.
• Connectivitat: USB, Bluetooth, and Cash Drawer interface.
• Compatibilitat del sistema operatiu: Android, iOS, Linux, and Windows systems.
• Talladora automàtica: Integrated automatic paper cutting function.
• Fiabilitat: Print head life of 100 km.
• Buffer: Input Buffer: 2048 Kbyte, NVFlash: 256 Kbyte.
• Suport de codis de barres: Supports 1D and 2D barcodes (QRCODE).
• Graphic Printing: Supports downloading and printing logos and graphics.
• Alarmes d'error: Features support for reminder and error alarms.

4. Sobrecàrrega físicaview

Familiarize yourself with the various components and ports of the printer.

Panell frontal: Features Power, Error, and Paper indicator lights, along with a paper feed button.

Tauler lateral: The 'OPEN' button is used to release the top cover for paper loading.

Ports posteriors: Includes USB Port, Cash Drawer Port, and Power input for connections.

Dimensions: Approximately 12.5cm (4.92 inches) H x 18cm (7.09 inches) D x 14.5cm (5.71 inches) W.

5. Configuració

5.1. Carregant paper

1. Premeu el botó "OBRIR" que es troba al lateral de la impressora per obrir la coberta superior.
2. Insert the thermal paper roll into the compartment, ensuring the printing side faces upwards.
3. Estireu una petita quantitat de paper per treure-la del tallador.
4. Tanqueu la coberta superior fermament fins que encaixi al seu lloc.

Image illustrating the process of loading a thermal paper roll into the printer.

5.2. Connexió d'alimentació

Connect the provided EU power adapter to the 'Power' port on the rear of the printer, then plug the adapter into a suitable power outlet. Turn on the printer using the 'ON/OFF' switch located next to the power port.

5.3. Device Connections

• Connexió USB: Connect the printer to your computer using the supplied USB cable. The USB port is located on the rear panel.
• Connexió Bluetooth:
  • Ensure Bluetooth is enabled on your device (Android, iOS, Windows).
  • Cerca available Bluetooth devices and select the printer (usually named 'E801' or similar).
  • Enter the pairing code if prompted (common codes are '0000' or '1234').
  • Once paired, the printer will be ready for use.
• Connexió al calaix d'efectiu: Connect a compatible cash drawer to the 'Cash Drawer Port' on the rear of the printer. This allows the printer to trigger the cash drawer to open during transactions.

Detail of the Cash Drawer Port, compatible with standard cash drawers.

6. Instruccions de funcionament

6.1. Instal·lació del controlador

For Windows and Linux systems, install the necessary drivers from the provided CD. For Android and iOS, specific applications or SDKs may be required for direct printing. Refer to the software documentation or the manufacturer's website for the latest drivers and integration guides.

6.2. Printing from Applications

Once the printer is connected and drivers are installed (if applicable), you can print receipts from your point-of-sale (POS) software or other compatible applications. Ensure the Excelvan E801 is selected as the default printer or the target printer within your application's settings.

7. Manteniment

7.1. Neteja de la impressora

Regular cleaning helps maintain print quality and extends the printer's lifespan. Use a soft, lint-free cloth lightly dampened with isopropyl alcohol to clean the print head and the paper path. Ensure the printer is turned off and unplugged before cleaning. Allow all components to dry completely before resuming operation.

7.2. Substitució del rotlle de paper

When the 'Paper' indicator light illuminates or printing becomes faint, it's time to replace the paper roll. Follow the steps outlined in Section 5.1 'Loading Paper' to replace the roll.

8. Solució De Problemes

• La impressora no respon:
  • Comproveu la connexió d'alimentació i assegureu-vos que la impressora estigui engegada.
  • Verify USB or Bluetooth connection is secure and active.
  • Restart the printer and the connected device.
• 'Error' Light On:
  • This often indicates a paper jam or the paper compartment is not properly closed. Open the cover, clear any jammed paper, and ensure the cover is securely latched.
  • If the error persists, turn the printer off and on again.
• 'Paper' Light On:
  • Indicates that the paper roll is empty or running low. Replace the paper roll as described in Section 5.1.
• Dificultat per connectar-se via Bluetooth:
  • Ensure the printer is in pairing mode or discoverable.
  • Check that no other device is currently connected to the printer via Bluetooth.
  • Some users have reported occasional connection issues; restarting both the printer and the host device can often resolve this.
• Mala qualitat d'impressió:
  • Netegeu el capçal d'impressió tal com es descriu a la secció 7.1.
  • Ensure you are using high-quality thermal paper.

9. Especificacions

10. Garantia i Suport

For information regarding warranty coverage and technical support, please refer to the warranty card included with your product or contact your retailer or the manufacturer directly. Keep your purchase receipt as proof of purchase for any warranty claims.