Manual d'usuari dels auriculars estèreo USB Poly Plantronics HW525

1. Producte acabatview

The Poly Plantronics HW525 Stereo USB Headset is designed for professional use, offering clear audio and comfortable wear for extended periods. This wired headset connects via USB, making it compatible with various computer systems. It features a durable design and includes an in-line control unit (DA80) for easy call management.

Image 1: The Poly Plantronics HW525 Stereo USB Headset, showing the over-ear design, microphone boom, and the integrated DA80 USB adapter with control buttons.

2. Guia de configuració

Follow these steps to set up your Poly Plantronics HW525 Stereo USB Headset:

1. Desempaquetar els auriculars: Carefully remove the headset and the DA80 USB adapter from its packaging.
2. Connect the Headset to DA80: Ensure the headset's quick-disconnect (QD) cable is securely connected to the DA80 USB adapter.
3. Connexió a l'ordinador: Plug the USB connector of the DA80 adapter into an available USB port on your computer.
4. Instal·lació del controlador (automàtica): Your computer's operating system (Windows, macOS) should automatically detect and install the necessary drivers. This process may take a few moments.
5. Selecciona com a dispositiu predeterminat:
   • Windows: Vés a Configuració de so (right-click speaker icon in taskbar) and select the Plantronics headset as your default playback and recording device.
   • macOS: Vés a Preferències del sistema> So and select the Plantronics headset for both input and output.
6. Ajustar l'ajust: Place the headset on your head and adjust the headband for a comfortable fit. Position the microphone boom approximately two finger-widths from the corner of your mouth.

Image 2: Close-up of the DA80 USB adapter, highlighting the call control buttons for volume, mute, and call answer/end.

3. Instruccions de funcionament

The HW525 headset, combined with the DA80 adapter, provides intuitive controls for managing your calls and audio:

• Botó de resposta/finalització de trucades: Premeu el botó Truca button (typically a phone icon) on the DA80 to answer or end a call in supported softphone applications.
• Pujar/baixar el volum: Utilitza el + i - buttons on the DA80 to adjust the listening volume of the headset.
• Silenciar/activar el micròfon: Premeu el botó Silenciar button (microphone icon) on the DA80 to mute or unmute your microphone during a call. A red indicator light on the DA80 typically signifies that the microphone is muted.
• Reproducció d'àudio: When not on a call, the headset can be used for general audio playback from your computer, such as music or video.
• Posicionament del micròfon: For optimal voice clarity, ensure the microphone is positioned about two finger-widths from your mouth. The microphone boom is flexible and can be adjusted.

4. Manteniment i cura

Proper care will extend the life and performance of your headset:

• Neteja:
  • Wipe the headset and DA80 adapter with a soft, dry, lint-free cloth.
  • Per a la brutícia tossuda, lleugerament dampRenta el drap amb aigua. Evita utilitzar productes químics agressius o netejadors abrasius.
  • Do not immerse the headset or DA80 in water or any other liquid.
• Emmagatzematge: Guardeu els auriculars en un lloc fresc i sec quan no els feu servir. Eviteu temperatures extremes.
• Cura del cable: Avoid sharp bends or kinks in the cable. Do not pull on the cable to disconnect the headset from the computer or the DA80.
• Coixinets per a les orelles: Periodically check ear cushions for wear and tear. Replacement ear cushions may be available from Poly or authorized resellers.

5. Solució De Problemes

If you encounter issues with your headset, try these common troubleshooting steps:

• Sense so dels auriculars:
  • Ensure the headset is securely plugged into the DA80 and the DA80 into a working USB port.
  • Check your computer's sound settings to confirm the Plantronics headset is selected as the default playback device.
  • Increase the volume using the DA80's volume buttons and your computer's master volume.
  • Prova amb un port USB diferent del teu ordinador.
• El micròfon no funciona:
  • Ensure the microphone is not muted (check the mute button on the DA80 and its indicator light).
  • Verify that the Plantronics headset is selected as the default recording device in your computer's sound settings.
  • Adjust the microphone boom's position closer to your mouth.
  • Prova amb un port USB diferent.
• Echo or Static:
  • Lower the headset volume.
  • Ensure there are no other audio devices causing interference.
  • Update your computer's audio drivers.
• Headset Not Recognized by Computer:
  • Proveu de reiniciar l'ordinador.
  • Plug the DA80 into a different USB port.
  • Check for any pending operating system updates.

Si aquests passos no resolen el problema, consulteu la secció d'assistència per obtenir més ajuda.

6. Especificacions del producte

7. Garantia i Suport

Informació de la garantia

This product is covered by a manufacturer's limited warranty. Specific warranty terms, duration, and conditions may vary by region and point of purchase. Please refer to the warranty card included with your product or visit the official Poly weblloc per obtenir informació detallada sobre la garantia.

Optional protection plans may be available for purchase separately, offering extended coverage beyond the standard manufacturer's warranty.

Atenció al client

For technical assistance, product inquiries, or to access additional resources, please contact Poly customer support or visit their official weblloc:

• Poly Official Weblloc: www.poly.com/us/en/support
• Consulteu la informació de contacte que es proporciona a l'embalatge del producte per obtenir els números d'assistència regional.

Quan contacteu amb el servei d'assistència, tingueu a mà el número de model del producte (203478-01) i el número de sèrie (si escau).