1. Introducció
This manual provides essential information for the safe and efficient operation of your Venus Magma Plus 15GV 2000-Watt Storage Water Heater. Please read these instructions carefully before installation and use, and retain them for future reference. This water heater is designed to provide hot water for domestic use, featuring a 15-liter capacity, 2000-watt heating element, and a 4-star BEE rating for energy efficiency.
Les característiques clau inclouen:
- Porcelain Enamel Glasslined Tank: Ensures durability and protection against corrosion.
- Glasslined Double Ceramic Heating Elements: Provides efficient heating and extended lifespan.
- Scale Guard Technology: Reduces scale deposits, minimizing stress on the heating element and improving efficiency.
- Capillary Thermostat: Allows precise temperature setting by the user.
- 8 Bar Pressure Rating: Suitable for high-rise buildings and pressure pump applications.

Imatge 1.1: Frontal view of the Venus Magma Plus 15GV Water Heater in Ivory color.
2. Informació de seguretat
WARNING: Failure to follow these safety instructions could result in electric shock, fire, property damage, or personal injury.
- Assegureu-vos que l'escalfador d'aigua sigui instal·lat per un tècnic qualificat d'acord amb les normatives locals i aquest manual.
- Do not operate the water heater if it is damaged or malfunctioning. Disconnect power immediately.
- Never attempt to repair the water heater yourself. Contact authorized service personnel.
- Assegureu-vos de posar a terra adequadament per evitar descàrregues elèctriques.
- Do not block the pressure relief valve. Regular inspection of the pressure relief valve is recommended.
- Mantingueu els materials inflamables allunyats de l'escalfador d'aigua.
- The water heater must be filled with water before switching on the power supply.
- Els nens han de ser supervisats per assegurar-se que no juguin amb l'aparell.
- Aquest aparell no està pensat per ser utilitzat per persones (inclosos nens) amb capacitats físiques, sensorials o mentals reduïdes, o amb manca d'experiència i coneixements, tret que hagin rebut la supervisió o instruccions sobre l'ús de l'aparell per una persona responsable de la seva seguretat.
3. Contingut del paquet
Desembaleu la caixa amb cura i assegureu-vos que tots els articles hi siguin presents i no estiguin danyats. Si falta algun article o està danyat, poseu-vos en contacte amb el vostre distribuïdor immediatament.
- 1 x Venus Magma Plus Storage Water Heater
- 2 x Flexible Hoses (Connection Pipes)
- 1 x Multi-Function Valve (MFV)
- 1 x Manual d'usuari (Aquest document)
- 2 cargols (per a muntatge a la paret)
- Kit d’instal·lació
- Wall fixing card

Image 3.1: The water heater shown with icons indicating included flexible pipes and free installation service (terms and conditions apply).
4. Instal·lació
Installation should only be performed by a qualified and authorized technician. Incorrect installation can lead to product damage, injury, and void the warranty.
4.1 Selecció del lloc
- Choose a location that is easily accessible for maintenance and away from direct sunlight or freezing temperatures.
- Ensure the wall is strong enough to support the full weight of the water heater when filled with water (approx. 15 kg + 15 liters = 30 kg).
- The location should have proper ventilation and drainage.
4.2 Muntatge de l'escalfador d'aigua
- Use the provided wall fixing card to mark the drilling points on the wall.
- Perfora forats i insereix els tacs de paret adequats.
- Secure the mounting bracket (if separate) or the water heater directly to the wall using the provided screws.
- Ensure the water heater is level and securely fastened.
4.3 Connexions de fontaneria
- Connect the cold water inlet pipe to the blue marked inlet on the water heater.
- Connect the hot water outlet pipe to the red marked outlet on the water heater.
- Install the Multi-Function Valve (MFV) on the cold water inlet line as per the diagram in the full installation guide. This valve acts as a non-return valve, pressure relief valve, and drain valve.
- Assegureu-vos que totes les connexions estiguin estancades i sense fuites.
- Open the hot water tap in your bathroom to allow air to escape while the tank fills with water.
- Once water flows steadily from the hot water tap, close the tap. The tank is now full.
4.4 Connexions elèctriques
- Ensure the main power supply is OFF before making any electrical connections.
- Connect the water heater to a dedicated electrical circuit with appropriate earthing.
- The electrical wiring must comply with local electrical codes.
- The water heater requires a 2000-watt, 242-volt supply.

Imatge 4.1: Interna view illustrating the Porcelain Enamel Glass Lined Tank, designed for corrosion resistance and durability.
5. Instruccions de funcionament
5.1 Posada en marxa inicial
- Ensure the water heater tank is completely filled with water (as described in Section 4.3).
- Switch on the main power supply to the water heater.
- The indicator light on the water heater will illuminate, indicating that the heating process has begun.
5.2 Configuració de la temperatura de l'aigua
- The Venus Magma Plus features a capillary thermostat with a temperature control knob, usually located at the bottom or front of the unit.
- Rotate the knob clockwise to increase the desired water temperature and counter-clockwise to decrease it.
- The water heater will automatically switch off once the set temperature is reached and switch on again when the temperature drops.
5.3 Consells per estalviar energia
- Set the temperature to a comfortable level, typically between 45°C and 55°C, to avoid unnecessary energy consumption.
- Switch off the water heater when not in use for extended periods.
- Ensure proper insulation of hot water pipes to minimize heat loss.

Image 5.1: Visual representation of key features: Glasslined Double Ceramic Heating Elements, Scale Guard Technology, and a 5-year guarantee on the inner tank.
6. Manteniment
Regular maintenance ensures the longevity and efficient operation of your water heater. Always disconnect the power supply before performing any maintenance.
6.1 Drenatge de l'escalfador d'aigua
Draining the water heater may be necessary for maintenance, relocation, or if there's a risk of freezing.
- Switch off the power supply to the water heater.
- Tanqueu la vàlvula d'entrada d'aigua freda a l'escalfador d'aigua.
- Obriu una aixeta d'aigua calenta a casa vostra per alleujar la pressió.
- Open the drain valve on the Multi-Function Valve (MFV) or the dedicated drain valve (if present) and allow the water to drain completely.
6.2 Neteja
- Netegeu l'exterior de l'escalfador d'aigua amb un drap suau i sec.amp tela. No utilitzeu netejadors abrasius ni dissolvents.
- Periodically check the inlet and outlet connections for any signs of leakage or corrosion.
6.3 Anode Rod Inspection (Recommended Annually)
The anode rod helps protect the inner tank from corrosion. It should be inspected and replaced periodically by a qualified technician, especially in areas with hard water. Refer to the detailed service manual for instructions or contact Venus customer support.
7. Solució De Problemes
Abans de contactar amb el servei d'atenció al client, consulteu els següents problemes comuns i les seves solucions.
| Problema | Causa possible | Solució |
|---|---|---|
| Sense aigua calenta |
|
|
| L'aigua no és prou calenta |
|
|
| Fuites d'aigua |
|
|
| Soroll inusual |
|
|
8. Especificacions
| Característica | Detall |
|---|---|
| Marca | VENUS |
| Model | Magma 15GV |
| Tipus | Escalfador d'aigua d'emmagatzematge |
| Capacitat | 15 litres |
| Wattage | 2000 watts |
| Voltage | 242 Volts |
| Pressió màxima de funcionament | 8 barres |
| Material del dipòsit interior | Porcelain Enamel Glasslined Tank |
| Element calefactor | Glasslined Double Ceramic Heating Elements |
| Material exterior del cos | Plàstic PP |
| Dimensions del producte (W x H x D) | 31.3 cm x 50.5 cm x 31.3 cm (aprox.) |
| Pes de l'article | 12 kg 800 g |
| Classificació per estrelles de BEE | 4 estrelles |
| Tipus de muntatge | Mur |

Image 8.1: Dimensional drawing of the Magma Plus 15L water heater, showing a height of 505mm and width/depth of 313mm.

Image 8.2: Guide to determine water heater capacity based on intended use and family size, showing 15-25 liters suitable for bathing (shower/bathtub) for 2-3 members.
9. Garantia i Suport
9.1 Informació de la garantia
- Tanc interior: 5 anys de garantia
- Element de calefacció: 2 anys de garantia
- Producte: 2 anys de garantia
The warranty covers manufacturing defects under normal use. It does not cover damage due to improper installation, misuse, neglect, unauthorized repairs, or acts of nature. Please retain your purchase receipt for warranty claims.
9.2 Atenció al client
For installation assistance, service requests, or any queries regarding your Venus water heater, please contact Venus Home Appliances customer support.
Fabricant: VENUS HOME APPLIANCES PVT LTD
Adreça: No. 4/993, Kamaraj St, Annai Indira Nagar, Perungudi, Chennai
Número de contacte: 8144666999 (as per product information)
You can also visit the official Venus website for more information and to locate service centers.





