Manual d'instruccions del calaix de caixa registradora Volcora

1. Introducció

Thank you for choosing the Volcora Cash Register Drawer. This heavy-duty cash drawer is designed for reliable and efficient cash management in various point-of-sale (POS) environments, including retail, grocery, and hospitality. Its robust metal construction ensures durability for commercial use, while its thoughtful design provides organized storage and secure operation.

This manual provides detailed instructions for setting up, operating, and maintaining your cash drawer to ensure optimal performance and longevity.

2. Contingut del paquet

Si us plau, verifiqueu que tots els elements que s'enumeren a continuació estiguin inclosos al vostre paquet:

• Volcora Cash Register Drawer (1 unit)
• Removable Coin Compartment (1 unit)
• RJ11/RJ12 Network Cable (1 unit)
• Claus (6 unitats)

Figure 2.1: Cash drawer with its internal layout, showing 5 bill and 6 coin compartments, along with the included RJ12 cable and 6 keys.

3. Configuració

3.1 Col·locació

Place the cash register drawer on a flat, stable, and secure surface. Ensure there is enough clearance for the drawer to open fully without obstruction. The drawer features rubber stands for stability and to prevent scratching surfaces.

Figure 3.1: Detail of the key lock mechanism and the stable rubber feet at the base of the cash drawer.

3.2 Connecting to a POS System (via Printer)

The Volcora cash drawer is designed to connect to a receipt or thermal printer, which then connects to your Point of Sale (POS) system. This setup allows the cash drawer to open automatically upon transaction completion.

1. Locate the RJ11/RJ12 port on the back of your cash drawer.
2. Connect one end of the provided RJ11/RJ12 network cable to this port.
3. Connect the other end of the cable to the cash drawer port on your receipt/thermal printer.
4. Ensure your printer is properly connected to your POS system.

Nota important: This cash drawer does not have a USB port and cannot be connected directly to a POS system via USB. It requires a compatible receipt/thermal printer for automatic opening functionality.

Compatible printer brands include, but are not limited to: Star, Citizen, JAY, and Bixolon.

Figura 3.2: Mésview of connection methods and the RJ-12 interface for printer integration.

4. Instruccions de funcionament

4.1 Opening the Cash Drawer

The cash drawer offers three methods of opening:

• Manual Open (Key Position 1): Insert the key into the lock and turn it to the "Manual Open" position. The drawer will spring open.
• Auto Open by Printer/POS (Key Position 2): With the key in the "Auto Open" position, the drawer will open automatically when triggered by a connected receipt/thermal printer or POS system after a transaction.
• Lock (Key Position 3): Turn the key to the "Lock" position to secure the drawer. The drawer cannot be opened manually or automatically in this position.

Figure 4.1: The cash drawer in an open state, displaying its internal organization for currency.

4.2 Using the Cash Tray and Media Slot

The cash tray is designed for efficient organization of currency:

• The tray features 5 dedicated bill slots and 6 coin slots.
• The coin compartment is removable, allowing for flexible configuration and easy access to coins.
• A front media slot allows for storage of large bills, checks, or receipts without needing to open the main drawer.

5. Manteniment

To ensure the longevity and smooth operation of your Volcora cash drawer, follow these maintenance guidelines:

• Neteja: Wipe the exterior of the cash drawer with a soft, dry cloth. Avoid using abrasive cleaners or solvents, as these can damage the finish.
• Neteja interior: Periodically remove the cash tray and clear any dust, debris, or foreign objects from the inside of the drawer and the drawer slides.
• Mecanisme clau: Keep the keyhole free from dust and debris. Do not force the key if it feels stiff; ensure it is inserted correctly.
• Eviteu la sobrecàrrega: Do not overload the cash tray with excessive amounts of currency or other items, as this can impede drawer movement and cause damage.

6. Solució De Problemes

If you encounter issues with your Volcora cash drawer, please refer to the following common problems and solutions:

7. Especificacions

Figure 7.1: Key dimensions of the cash drawer.

8. Garantia i Suport

8.1 Garantia de per vida

Volcora stands behind the quality of its products. This cash register drawer comes with a 100% LIFETIME GUARANTEE. If you are not satisfied with your purchase, please contact us for a new replacement.

8.2 Atenció al client

For any questions, technical assistance, or warranty claims, please contact Volcora customer support. Our dedicated team is ready to assist you.

You can find contact information on the official Volcora weblloc web o a través de la vostra plataforma de compra.

Figure 8.1: The Volcora cash drawer in a typical business environment, emphasizing support.