1. Producte acabatview
The Hatco GRAHL-36-120-TQS Glo-Ray Infrared Foodwarmer is a 36-inch wide, high-wattage strip-type heat lamp designed for commercial food holding applications. It features a tubular metal heater rod with integrated lights, a single heater rod housing, a built-in toggle switch, and conduit for electrical connection. Constructed from durable aluminum, this unit is engineered to maintain food at optimal serving temperatures while providing illumination.

Figure 1: Hatco GRAHL-36-120-TQS Glo-Ray Infrared Foodwarmer. This image shows the overall appearance of the 36-inch strip heat lamp, highlighting its compact and elongated design.
2. Instruccions de seguretat
WARNING: To reduce the risk of fire, electric shock, or injury, read and understand all instructions before operating this appliance.
- Assegureu-vos que la unitat estigui correctament connectada a terra per evitar descàrregues elèctriques.
- No feu servir l'aparell amb un cable o un endoll danyats.
- Keep hands and face away from the heating elements during operation, as surfaces will be hot.
- No submergiu la unitat en aigua ni altres líquids.
- La instal·lació ha de ser realitzada per un electricista qualificat d'acord amb tots els codis elèctrics locals.
- Desconnecteu l'alimentació abans de netejar-la o reparar-la.
3. Configuració i instal·lació
This appliance requires professional installation. Refer to the detailed installation guide provided with the product packaging for specific mounting and wiring instructions.
- Desembalatge: Carefully remove the unit from its packaging. Inspect for any shipping damage. Report any damage to the carrier immediately.
- Muntatge: La calor lamp should be securely mounted above the food holding area. Ensure adequate clearance from combustible materials. The unit is designed for permanent installation with its built-in conduit.
- Connexió elèctrica:
- The unit operates on 120V, 60Hz, single-phase power.
- Connect the appliance to a dedicated, properly grounded electrical circuit.
- Tot el cablejat ha de complir amb els codis elèctrics nacionals i locals.
- The built-in toggle switch controls power to the unit.

Figure 2: Dimensions of the Hatco GRAHL-36-120-TQS. This image illustrates the physical dimensions of the heat lamp, showing its length (36 inches), width (9 inches), and height (2.5 inches), which are crucial for installation planning.
4. Instruccions de funcionament
Once properly installed and connected to power:
- Ensure the area beneath the heat lamp is clear and ready for food placement.
- Locate the built-in toggle switch on the unit.
- Flip the toggle switch to the "ON" position. The heater rod will begin to emit infrared heat, and the integrated lights will illuminate the holding area.
- Place prepared food items under the heat lamp to maintain their temperature.
- To turn off the unit, flip the toggle switch to the "OFF" position.
For optimal food holding, ensure food is placed in appropriate containers that can withstand heat and distribute it evenly.
5. Manteniment i Neteja
Regular maintenance ensures the longevity and efficient operation of your Hatco heat lamp. Always disconnect power before cleaning or performing any maintenance.
- Neteja diària: Netegeu les superfícies exteriors amb un anunciamp cloth and mild detergent. Do not use abrasive cleaners or scouring pads, as they can damage the aluminum finish.
- Heater Rod: The tubular metal heater rod generally requires minimal cleaning. If necessary, gently wipe with a dry, soft cloth when the unit is cool. Do not use water directly on the heater rod.
- Llums: The integrated lights may accumulate dust. Wipe them gently with a soft, dry cloth. If a bulb needs replacement, consult a qualified technician or refer to the full service manual for specific bulb types and replacement procedures.
- Inspecció: Periodically inspect the power conduit and connections for any signs of wear or damage.
6. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén. | No power supply; toggle switch is off; faulty wiring; tripped circuit breaker. | Check power connection; ensure toggle switch is ON; inspect wiring (by qualified personnel); reset circuit breaker. |
| La producció de calor és baixa. | Vol incorrectetage; heater rod issue. | Comproveu el vol correctetage (120V); contact qualified service technician for heater rod inspection. |
| Els llums no funcionen. | Burned out bulbs; electrical connection issue. | Replace bulbs (if accessible and safe); check electrical connections; contact service technician. |
If troubleshooting steps do not resolve the issue, contact a qualified service technician or Hatco customer support.
7. Especificacions
| Número de model | GRAHL-36-120-TQS |
| Marca | Hatco |
| Voltage | 120 Volts |
| Wattage | 980 watts |
| Dimensions del producte (L x A x A) | 36" x 9" x 2.5" |
| Pes de l'article | 13 lliures |
| Material | Alumini |
| Font d'alimentació | Corded Electric (requires hardwiring) |
| Certificacions | NSF, cULus |
8. Garantia i Suport
For detailed warranty information, please refer to the warranty card included with your product or visit the official Hatco weblloc. Els termes i condicions de la garantia poden variar.
For technical support, parts, or service inquiries, please contact Hatco Corporation directly:
- Weblloc: www.hatcocorp.com
- Atenció al client: Consulteu el website for current contact numbers and support hours.
When contacting support, please have your model number (GRAHL-36-120-TQS) and serial number (if applicable) ready.





