Manual d'usuari del mòdem sense fil Technicolor TC8717T DOCSIS 3.0 + telèfon/VoIP

1. Introducció

The Technicolor TC8717T is an all-in-one home networking solution designed to provide high-speed internet access and voice services. It combines the functionality of a DOCSIS 3.0 cable modem, an advanced firewall, and an 802.11n Wi-Fi access point, along with support for two VoIP lines. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your device.

2. Informació de seguretat

• Utilitzeu només l'adaptador d'alimentació subministrat amb el dispositiu.
• No exposeu el dispositiu a l'aigua ni a una humitat excessiva.
• No bloquegeu les obertures de ventilació. Assegureu-vos que hi hagi un flux d'aire adequat al voltant del dispositiu.
• Eviteu col·locar el dispositiu a prop de fonts de calor o sota la llum solar directa.
• No intenteu obrir ni reparar el dispositiu vosaltres mateixos. Encarregueu totes les tasques de manteniment a personal qualificat.
• Desconnecteu l'alimentació durant tempestes amb llamps o quan no es faci servir durant períodes prolongats.

3. Contingut del paquet

Si us plau, verifiqueu que tots els elements siguin presents al vostre paquet:

• Technicolor TC8717T Wireless Modem
• Adaptador d'alimentació
• Cable Ethernet
• Cable telefònic (RJ-11)
• Guia d'inici ràpid (no inclosa en aquest manual digital)

4. Producte acabatview

4.1 Indicadors del panell frontal

Figura 4.1: Frontal view of the Technicolor TC8717T showing LED indicators.

The front panel of the TC8717T features several LED indicators that provide real-time status of the device's operation. Understanding these lights is crucial for monitoring connectivity and diagnosing issues.

Taula 4.1: Indicadors LED del panell frontal

Indicador	Estat	Descripció
Poder	Verd sòlid	El mòdem està engegat.
EUA / DS (Amunt/Avall)	Verd sòlid	Modem is connected to the cable network.
En línia	Verd sòlid	Modem is online and connected to the Internet.
2.4 GHz	Verd sòlid	2.4 GHz Wi-Fi is enabled. Blinking indicates activity.
5 GHz	Verd sòlid	5 GHz Wi-Fi is enabled. Blinking indicates activity.
Telèfon 1	Verd sòlid	Phone line 1 is active. Blinking indicates call in progress.
Telèfon 2	Verd sòlid	Phone line 2 is active. Blinking indicates call in progress.
Bateria	Verd sòlid	Battery backup is installed and charged.

4.2 Ports i botons del panell posterior

Figura 4.2: posterior view of the Technicolor TC8717T showing various ports and the reset button.

The rear panel provides all the necessary connection points for power, network, and telephone lines.

• Botó de restabliment: Used to restore factory default settings. Press and hold for 10-15 seconds with a paperclip.
• Ports USB: Two USB ports (functionality may vary or be disabled by ISP).
• Tel 1/2 Ports: RJ-11 ports for connecting telephones for VoIP service.
• Ports Ethernet (1-4): RJ-45 Gigabit Ethernet ports for wired network connections.
• Coaxial Cable (MoCA/Cable) Port: F-connector for connecting to your cable service line.
• Port d'alimentació: Per connectar l'adaptador de corrent.

5. Configuració

Follow these steps to set up your Technicolor TC8717T modem:

1. Trieu una ubicació: Place the modem in a central location in your home, away from obstructions and heat sources, for optimal Wi-Fi coverage.
2. Connecteu el cable coaxial: Connect one end of the coaxial cable to the "Cable" port on the rear of the modem and the other end to a cable wall outlet. Ensure the connection is finger-tight.
3. Connecteu dispositius Ethernet (opcional): For wired connections, connect an Ethernet cable from one of the Ethernet ports (1-4) on the modem to the Ethernet port on your computer or other network device.
4. Connect Telephone Devices (Optional): If you have VoIP service, connect your telephone(s) to the "Tel 1" or "Tel 2" ports using standard telephone cables.
5. Connectar l'alimentació: Connect the power adapter to the "Power" port on the modem and then plug the adapter into an electrical outlet.
6. Encès: The modem will automatically power on. Wait for the indicator lights on the front panel to stabilize. The Poder, EUA / DS, i En línia lights should turn solid green. This process may take several minutes.
7. Activa el teu servei:
   • Contact your Internet Service Provider (ISP) to activate the modem. You will need to provide the Adreça MAC (also known as HFC MAC ID or CM MAC ID) which is printed on a label on the bottom or back of the modem.
   • Your ISP may also require the Número de sèrie (SN), also found on the label.
8. Connect Wi-Fi Devices: Once the modem is online, you can connect your wireless devices. The default Wi-Fi Network Name (SSID) and Password (Network Key/Passphrase) are typically printed on a label on the bottom of the modem.

6. Funcionament del mòdem

Once set up and activated, the Technicolor TC8717T operates continuously to provide internet and voice services. Here are some operational aspects:

• Accés a Internet: Devices connected via Ethernet or Wi-Fi will have access to the internet once the Online LED is solid green.
• Connectivitat Wi-Fi: The modem broadcasts two Wi-Fi networks (2.4 GHz and 5 GHz). Connect your devices to the appropriate network using the provided Wi-Fi credentials.
• Voice Services (VoIP): If subscribed to VoIP service, connected telephones will function once the Phone 1/2 LEDs are solid green.
• Accés a la configuració: Advanced settings for the modem/router can typically be accessed via a web browser by typing the modem's default IP address (e.g., 192.168.0.1 or 192.168.1.1) into the address bar. Default login credentials (e.g., username: admin, password: password) are often printed on the device label or can be found in your ISP's documentation. It is highly recommended to change default login credentials for security.

7. Manteniment

Proper maintenance ensures the longevity and optimal performance of your modem:

• Neteja: Feu servir un drap suau i sec per netejar l'exterior del mòdem. No utilitzeu netejadors líquids ni aerosols.
• Ventilació: Ensure the ventilation holes are not blocked by dust or other objects. Good airflow prevents overheating.
• Cicle de potència: If you experience slow speeds or intermittent connectivity, a simple power cycle (unplugging the power adapter for 30 seconds and plugging it back in) can often resolve minor issues.
• Actualitzacions de firmware: Firmware updates are typically managed by your Internet Service Provider (ISP) remotely. Do not attempt to manually update firmware unless instructed by your ISP.

8. Solució De Problemes

This section addresses common issues you might encounter with your Technicolor TC8717T modem.

If problems persist after trying these steps, please contact your Internet Service Provider for further assistance.

9. Especificacions

10. Garantia i Suport

For warranty information, please refer to the documentation provided by your retailer or Internet Service Provider (ISP) at the time of purchase. Technicolor typically provides support for devices directly to ISPs, who then provide support to their customers.

If you encounter any issues or require technical assistance, please contact your Internet Service Provider directly. They are equipped to provide support for your Technicolor TC8717T modem.