1. Introducció
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Gree Multi21+ Quad-Zone Mini Split Air Conditioner Heat Pump system. This system is designed to provide comfortable heating and cooling for up to four independent zones using Gree's G10 inverter-driven compressor and eco-friendly R410A refrigerant.
Please read this manual thoroughly before operating your unit and retain it for future reference.
2. Informació de seguretat
Important: Installation and servicing of this equipment must be performed by a state-licensed HVAC contractor. Improper installation or maintenance can result in electric shock, fire, water leakage, or other hazards.
- Desconnecteu sempre l'alimentació de la unitat abans de realitzar qualsevol manteniment o neteja.
- Assegureu-vos que la unitat estigui correctament connectada a terra per evitar descàrregues elèctriques.
- No introduïu els dits ni objectes a l'entrada o sortida d'aire.
- Mantingueu els materials inflamables allunyats de la unitat.
- Do not attempt to repair the unit yourself. Contact a qualified service technician.
- Ensure proper ventilation around the outdoor unit.
3. Producte acabatview
The Gree Multi21+ Quad-Zone system consists of one outdoor condenser unit, multiple indoor wall-mounted units (up to four for this model), and individual remote controls for each indoor unit. This system allows for independent temperature control in different rooms or zones.

This image displays the complete Gree Multi21+ Quad-Zone Mini Split Air Conditioner Heat Pump system, including four indoor wall-mounted units, four remote controls, and one outdoor condenser unit.

Un primer pla view of one of the Gree Multi21+ indoor wall-mounted units, showing its sleek design and digital display, alongside its dedicated remote control.

Un detallat view of the Gree mini split system's remote control, highlighting buttons for mode selection, fan speed, swing, sleep, timer, and other functions.

An isometric floor plan diagram illustrating how the Gree Multi21+ system can maintain different desired temperatures in multiple zones (rooms) within a home, showcasing its quad-zone capability.
4. Configuració i instal·lació
The Gree Multi21+ system requires professional installation by a state-licensed HVAC contractor to ensure proper function, safety, and warranty validity. Do not attempt to install this system yourself.
Components necessaris (no inclosos)
- 1/4" x 3/8" line set (x2) for refrigerant connections.
Requisits elèctrics
The system operates on 208/230V power. Ensure that the electrical supply meets the specifications outlined in the installation manual provided with the unit and local electrical codes.
5. Instruccions de funcionament
Each indoor unit is controlled by its dedicated wireless remote control. Point the remote control directly at the indoor unit when sending commands.
Modes de funcionament bàsics
- Mode COOL: For cooling the room. Adjust temperature using the up/down arrows.
- Mode CALEFACCIÓ: For heating the room. Adjust temperature using the up/down arrows.
- Mode de ventilador: Circulates air without heating or cooling. Fan speed can be adjusted.
- Mode DRY: Redueix la humitat a l'habitació.
- Mode AUTOMÀTIC: The unit automatically selects cooling or heating based on the set temperature and current room temperature.

An illustration demonstrating the dual cooling and heating capabilities of the Gree mini split system, showing cool air distribution for comfort in summer and warm air for winter.
Funcions de control remot
Refer to the remote control image in the Product Overview section for button layout.
- Botó MODE: Cycles through operating modes (Auto, Cool, Dry, Heat, Fan).
- Botó FAN: Ajusta la velocitat del ventilador (Automàtic, Baixa, Mitjana, Alta).
- Botó SWING: Controla el moviment vertical de la persiana per a la distribució de l'aire.
- Botó SLEEP: Activates sleep mode for energy-saving and quiet operation.
- TEMPORIZADOR ON/OFF: Sets the unit to turn on or off automatically at a specified time.
- SENTO: Activates the temperature sensor in the remote control for more precise temperature sensing at your location.
Capacitat de Wi-Fi
The Multi21+ Vireo Wall Mount units are Wi-Fi capable. A field-installed Wi-Fi kit accessory is sold separately, allowing remote control of the unit via a smartphone application.
6. Manteniment
Regular maintenance ensures optimal performance and longevity of your Gree mini split system. Always disconnect power before performing maintenance.
Indoor Unit Filter Cleaning
- Obriu el panell frontal de la unitat interior.
- Traieu els filtres d'aire.
- Netegeu els filtres amb un aspirador o renteu-los amb aigua tèbia.
- Deixeu que els filtres s'assequin completament abans de tornar-los a instal·lar.
- Netegeu els filtres cada dues setmanes o amb més freqüència, depenent de l'ús i la qualitat de l'aire.
Outdoor Unit Care
- Mantingueu la zona al voltant de la unitat exterior neta de deixalles, fulles i neu per garantir un flux d'aire adequat.
- Periodically check the outdoor coil for dirt and clean it gently with a soft brush or water hose if necessary.
- Ensure the condensate drain is not blocked.
7. Solució De Problemes
If you encounter issues with your unit, refer to the following common troubleshooting steps. For complex problems, contact a licensed HVAC technician.
- La unitat no s'encén: Comproveu la font d'alimentació, l'interruptor automàtic i assegureu-vos que les piles del comandament a distància no estiguin esgotades.
- Refrigeració/calefacció insuficient: Check if filters are clean, ensure no obstructions to airflow, verify correct mode and temperature settings.
- Sorolls inusuals: Minor noises during operation are normal. If loud or persistent, contact a technician.
- Fuita d'aigua de la unitat interior: Check if the condensate drain line is clogged or improperly installed.
- El comandament a distància no funciona: Check battery orientation and charge. Ensure line of sight to the indoor unit.
8. Especificacions
Detailed technical specifications for the Gree Multi21+ Quad-Zone Mini Split Air Conditioner Heat Pump system.

A table providing the dimensions (Width x Height x Depth) for various BTU capacities of the Gree Vireo+ Multi indoor and outdoor units, useful for installation planning.
| Especificació | Valor |
|---|---|
| Fabricant | GREE |
| Número de part | MULTI36CVIR403 |
| Pes de l'article | 22 lliures (unitat interior) |
| Dimensions del producte (unitat interior) | 8.2 x 33.4 x 11.4 polzades |
| Número de model de l'article | MULTI36CVIR403 |
| Mida | 36,000 BTU / 9K, 9K, 12K, 12K |
| Color | Blanc |
| Material | Acer |
| Font d'alimentació | Elèctric amb cable |
| Voltage | 230 Volts |
| Mètode d'instal·lació | Sistema dividit |
| Quantitat de paquet d'articles | 1 (System) |
| Característiques especials | Funció de calefacció i refrigeració |
| Capacitat | 3 tones |
| Potència de refrigeració | 36000 unitats tèrmiques britàniques |
| Ràtio d'eficiència energètica estacional (SEER) | 21 |
| Refrigerant | R 410A |
| Nom del model | Multi21+ |

This image illustrates key features and certifications of the Gree Multi21+ system, including 5-year limited parts warranty, Wi-Fi readiness, heating and cooling functionality, AHRI certification, G10 Inverter Technology, ETL listing, and Energy Star rating.
9. Garantia i Suport
Your Gree Multi21+ Quad-Zone Mini Split Air Conditioner Heat Pump comes with the following manufacturer's warranty:
- Parts: Garantia limitada de 5 anys
- Compressor: Garantia limitada de 7 anys
Nota important: To be eligible for warranty coverage, installation must be performed by a state-licensed HVAC contractor.
For technical support, service, or warranty claims, please contact your authorized Gree dealer or a licensed HVAC professional who installed your system.





