Everycom EC-58 58mm Direct Thermal Printer User Manual

1. Introducció

This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Everycom EC-58 58mm Direct Thermal Printer. Please read this manual thoroughly before using the printer to ensure proper function and longevity of the device. Keep this manual for future reference.

2. Producte acabatview

The Everycom EC-58 is a compact and efficient 58mm direct thermal receipt printer designed for various applications. It offers high-speed printing and supports both 1D and 2D barcode printing. The printer features a USB interface and integrates with cash drawers.

Característiques principals:

• 58mm receipt printing capability.
• High-speed printing at 90 mm/second.
• Supports 1D and 2D barcode printing.
• USB interface for connectivity.
• Cash drawer integration support.
• Compatible with Epson ESC/POS print instruction mode.
• Supports Windows XP / 7 / 8 / 10, Linux, and Android operating systems (SDK integration required for Android).

Contingut del paquet:

En desembalar, comproveu que hi hagi tots els elements que s'enumeren a continuació:

• 1 x Everycom EC-58 Thermal Printer
• 1 x Sample Roll Paper
• 1 x CD-ROM with Drivers
• 1 x Manual d'usuari
• 1 x cable USB
• 1 x cable d'alimentació
• 1 x Paper Bering (Spindle)

3. Configuració

3.1 Connexió de la impressora

1. Connecteu el cable d'alimentació: Insert the power cable into the power port at the rear of the printer and plug the other end into a suitable power outlet.
2. Connecteu el cable USB: Connect the square end of the USB cable to the USB port at the rear of the printer and the rectangular end to an available USB port on your computer.
3. Connectar el calaix de diners (opcional): If using a cash drawer, connect its cable to the cash drawer port at the rear of the printer.

3.2 Càrrega de paper tèrmic

1. Obriu la coberta: Press the cover open button or lift the cover release lever to open the printer's top cover.
2. Inseriu el rotlle de paper: Place the 58mm thermal paper roll into the paper compartment with the printing surface facing upwards. Ensure the roll is seated correctly on the paper spindle.
3. Tanca la coberta: Pull a small amount of paper out past the cutter and close the top cover firmly until it latches.

3.3 Instal·lació del controlador

For Windows and Linux operating systems, install the printer drivers from the provided CD-ROM or download them from the official Everycom website. For Android, an SDK needs to be integrated into your application for printer functionality.

4. Instruccions de funcionament

4.1 Engegada/apagada

To power on the printer, ensure it is connected to a power source and press the power button located on the front panel. To power off, press the power button again.

4.2 Printing a Receipt

Once the printer is connected and drivers are installed, you can print receipts from your compatible software application. The printer will automatically feed and cut the paper after each print job, based on your software settings.

4.3 Impressió d'autoprova

To perform a self-test, ensure the printer is off and paper is loaded. Hold down the FEED button while turning on the printer. Release the FEED button once the printer starts printing. This will print a configuration page, confirming basic printer functionality.

5. Manteniment

5.1 Neteja del capçal de la impressora

Regular cleaning of the thermal print head ensures optimal print quality and extends the printer's lifespan. Use a soft cloth dampened with isopropyl alcohol to gently wipe the print head. Ensure the printer is powered off and cooled down before cleaning.

5.2 Substitució del rotlle de paper

When the paper roll is depleted or a red line appears on the printout, it indicates low paper. Follow the steps in Section 3.2 to replace the paper roll.

6. Solució De Problemes

This section addresses common issues you might encounter with your Everycom EC-58 printer.

6.1 Sense poder

• Comproveu el cable d'alimentació: Ensure the power cable is securely connected to both the printer and the power outlet.
• Verifica la presa de corrent: Proveu la presa de corrent amb un altre dispositiu per confirmar que funciona.

6.2 No Printing / Blank Output

• Check Paper Roll: Ensure the thermal paper is loaded correctly and the printing surface is facing the print head.
• Instal·lació del controlador: Verify that the printer drivers are correctly installed on your computer.
• Connectivitat: Confirm the USB cable is securely connected to both the printer and the computer.
• Printer Status: Check the printer's status indicator lights for any error messages.

6.3 Mala qualitat d'impressió

• Neteja el capçal d'impressió: Refer to Section 5.1 for instructions on cleaning the print head.
• Qualitat del paper: Ensure you are using high-quality thermal paper.

6.4 Driver Not Responding / Printer Stopped Working

• Reinicieu els dispositius: Power off both the printer and your computer, then restart them.
• Torneu a instal·lar els controladors: If the issue persists, try uninstalling and reinstalling the printer drivers.
• Comprova el port USB: Try connecting the printer to a different USB port on your computer.

7. Especificacions

8. Informació de la garantia

The Everycom EC-58 Thermal Printer comes with a 1-year all-India warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your purchase receipt for warranty claims. For detailed warranty terms and conditions, refer to the warranty card included in the package or contact customer support.

9. Atenció al client

For any technical assistance, troubleshooting, or warranty inquiries, please contact Everycom Customer Service.

• Número gratuït: 1800 121 4480
• Horari de treball: Monday - Saturday, 10:00 AM - 6:30 PM (Except on Public Holidays)