1. Introducció
The Cisco IP Phone 8861 with Multi-Platform Phone firmware is designed to enhance personal productivity in the workplace through its robust and user-friendly features. This office phone offers an ergonomic design, wideband audio for clear voice communications, reliable operation, and encrypted voice communications for enhanced security.
Figure 1: Cisco IP Phone 8861 device overview.
2. Característiques clau
- Optimized for Cisco Webex Calling: This device is optimized for Cisco Webex Calling. A Cisco Webex subscription must be purchased separately.
- Fixed Function Keys: Provides one-touch access to essential features such as service, messaging, directory, hold/resume, transfer, and conference.
- Totalment programable: Line keys can be configured to support directory numbers or call features like speed dialing.
- Rendiment òptim: Features Class 2 Power over Ethernet (PoE) and a built-in Gigabit Ethernet switch for PC connection.
- Compatibilitat: Integrates with various industry-leading call control platforms, which may require additional licenses or services.
3. Contingut del paquet
Comproveu que el vostre paquet contingui els elements següents:
- Cisco IP Phone 8861 (CP-8861-3PW-NA-K9=)
- Auricular i cable en espiral
- Cable Ethernet
- Documentació
4. Configuració
- Connecteu el telèfon: Plug one end of the coiled handset cord into the handset port on the phone base and the other end into the handset.
- Connecteu-vos a la xarxa: Connect an Ethernet cable from your network switch or router to the network port on the back of the phone. If using Power over Ethernet (PoE), the phone will power on automatically.
- Connexió a l'ordinador (opcional): If you wish to connect a PC through the phone, use another Ethernet cable to connect your PC to the PC port on the back of the phone.
- Connecteu l'alimentació (si no feu servir PoE): If PoE is not available, connect an optional power adapter (sold separately) to the power port on the phone and then to a power outlet.
- Engegada inicial: The phone will power on and begin its boot sequence. This may take a few minutes as it connects to the network and registers with your call control system.
- Configuració: Follow any on-screen prompts or consult your system administrator for specific network and account configurations.
5. Instruccions de funcionament
5.1 Fer i rebre trucades
- Per fer una trucada: Lift the handset, press the speaker button, or press a line button. Dial the number using the keypad.
- Per respondre una trucada: Lift the handset, press the speaker button, or press the flashing line button.
- Per finalitzar una trucada: Replace the handset or press the End Call button.
5.2 Tecles de funció fixa
The phone features dedicated buttons for common functions:
- Servei: Access various phone services.
- Missatgeria: Access voicemail or message indicators.
- Directori: Access corporate or personal directories.
- Hold/Resume: Place an active call on hold or resume a held call.
- Transferència: Transfer an active call to another party.
- Conferència: Inicieu una trucada de conferència.
5.3 Programmable Line Keys
The buttons alongside the display are programmable line keys. They can be configured by your system administrator to function as:
- Additional phone lines (directory numbers).
- Speed dial buttons for frequently called numbers.
- Access to specific call features.
5.4 Control de volum
Use the volume up (+) and volume down (-) buttons to adjust the volume of the handset, headset, or speakerphone during a call, or the ringer volume when the phone is idle.
5.5 Ús dels auriculars
The phone supports a headset for hands-free communication. Connect your headset to the dedicated headset port. Press the headset button to activate/deactivate headset mode. Note that a headset is sold separately.
5.6 Altres funcions
- Silenciar: Premeu el botó Silenciar per silenciar el micròfon durant una trucada. Torneu-lo a prémer per activar el so.
- Ponent: Press the Speaker button to use the speakerphone. Press again to turn off the speakerphone.
- Torna a marcar: Access your call history and redial previous numbers.
- Enregistraments: Access and manage call recordings (if enabled by your system administrator).
- Group Calling: Utilize features for group calls as configured by your system.
6. Manteniment
- Neteja: Use a soft, dry cloth to clean the phone's exterior. Avoid abrasive cleaners or solvents.
- Medi ambient: Keep the phone in a dry environment, away from direct sunlight and extreme temperatures.
- cables: Assegureu-vos que tots els cables estiguin connectats correctament i que no estiguin pinçats ni danyats.
7. Solució De Problemes
7.1 No Dial Tone
- Check all cable connections, especially the Ethernet cable to the network port.
- Assegureu-vos que el telèfon rebi alimentació (ja sigui mitjançant PoE o adaptador de corrent).
- Contact your system administrator if the issue persists.
7.2 Cannot Make or Receive Calls
- Verify the phone is registered with your call control system (check the display for status messages).
- Ensure your network connection is active.
- Confirm that your account is active and has calling privileges.
- Contact your system administrator for assistance.
7.3 Mala qualitat d'àudio
- Comproveu les connexions del microtelèfon i dels auriculars.
- Ajusteu el volum amb els botons de volum.
- Assegureu-vos que no hi hagi interferències d'altres dispositius electrònics.
- Verify network quality and bandwidth.
8. Especificacions
- Marca:
- Cisco
- Número de model:
- CP-8861-3PW-NA-K9=
- Pes de l'article:
- 5.1 lliures
- Dimensions del paquet:
- 14.92 x 12.64 x 4.72 polzades
- Color:
- Negre, gris
- Tipus de telèfon:
- Telèfon IP
- Font d'alimentació:
- Elèctric amb cable
- Tipus de marcador:
- Teclat únic
- Tipus de contestador:
- Digital
- Dispositius compatibles:
- Mobile devices, Cisco Webex Calling, other call control platforms
- Capacitat de trucada de conferència:
- 2 vies
- Operació multilínia:
- Operació multilínia
- Identificació de la persona que truca:
- Sí
9. Garantia i Suport
For warranty information and technical support, please refer to the documentation provided with your product or visit the official Cisco support website. Specific warranty terms may vary by region and reseller.
