1. Producte acabatview
The Gree SAPPHIRE 18,000 BTU 24.5 SEER Wall Mount Ductless Mini Split Air Conditioner Heat Pump is designed to provide efficient heating and cooling for residential and commercial spaces. This system features quiet operation, advanced performance, and smart control capabilities via Wi-Fi.

Figura 1: Mésview of the Gree SAPPHIRE Mini Split system, showing the indoor wall-mounted unit, the outdoor condenser unit, and the wireless remote control.
2. Informació de seguretat
Llegiu atentament totes les instruccions de seguretat abans de la instal·lació i el funcionament per evitar lesions o danys. Conserveu aquest manual per a futures consultes.
- Instal·lació professional: Installation, maintenance, and repair must be performed by qualified service personnel.
- Seguretat elèctrica: Ensure the unit is properly grounded. Do not operate with wet hands. Disconnect power before servicing.
- Refrigerant: This unit uses R410A refrigerant. Handle with care and ensure proper ventilation during installation and servicing.
- Liquidacions: Mantingueu una distància adequada al voltant de les unitats interiors i exteriors per a un flux d'aire i un accés adequats al servei.
- Nens i animals de companyia: Mantingueu els nens i les mascotes allunyats de la unitat durant el funcionament i el manteniment.
3. Components del sistema
The Gree SAPPHIRE Mini Split system consists of the following main components:
- Unitat interior: Wall-mounted unit that delivers conditioned air.
- Unitat exterior (condensador): Houses the compressor and heat exchanger.
- Comandament a distància sense fil: For convenient operation and setting adjustments.
- Installation Kit (Sold Separately): Includes line set, communication cable, and drain hose.

Figure 2: Indoor Unit

Figure 3: Outdoor Unit

Figura 4: Control remot sense fil
4. Configuració i instal·lació
Installation of this mini-split system requires specialized tools and knowledge. It is strongly recommended that installation be performed by a certified HVAC technician.
4.1 Consideracions prèvies a la instal·lació
- Ubicació: Select appropriate locations for both indoor and outdoor units, ensuring proper clearances and structural support.
- Requisits elèctrics: The unit operates on 208/230V. Ensure dedicated electrical circuits meet the system's requirements.
- Conjunt de línies: A 1/4" x 5/8" line set is required (not included).
- Mànega de drenatge: A drain hose is required for condensate removal. The included hose may be short, requiring an extension (e.g., 5/8" ID drain hose).
- Cable de comunicació: A 4-conductor, 14-gauge cable is needed to connect indoor and outdoor units.
- Cable de corrent: A 3-conductor, 12-gauge cable is needed for the outdoor unit to the electrical switch box.
4.2 Key Installation Steps (Overview per a tècnic)
- Mount the indoor unit securely on the wall.
- Install the outdoor unit on a stable, level surface.
- Connect the refrigerant line set between the indoor and outdoor units. Ensure proper flaring and torqueing of connections.
- Connect electrical wiring for power and communication.
- Install the condensate drain line, ensuring proper slope for drainage.
- Vacuuming the Line Set: This critical step removes moisture and non-condensable gases. A digital gauge is recommended for accurate vacuum levels (below 400 microns). Water in the system can lead to acid formation and system failure.
- Leak test all connections.
- Release refrigerant into the system.
- Test run the system in all modes.
5. Instruccions de funcionament
The Gree SAPPHIRE system can be operated using the wireless remote control or via the Gree+ app on your smartphone.
5.1 Funcionament del control remot
The remote control allows you to adjust temperature, select operating modes, set fan speed, and access other functions. Refer to the remote control diagram (Figure 4) for button identification.
- Botó ON/OFF: Encén o apaga la unitat.
- Botó MODE: Cycles through operating modes: Auto, Cool, Heat, Dry, Fan.
- TEMP +/- Buttons: Ajusteu la temperatura desitjada.
- Botó FAN: Selecciona la velocitat del ventilador (Automàtic, Baixa, Mitjana, Alta).
- Mode de repòs: Ajusta la temperatura automàticament per a un son còmode i estalvi d'energia.
- TEMPORIZADOR ON/OFF: Sets a timer for the unit to turn on or off.
- I FEEL Function: Activates a sensor in the remote to measure ambient temperature, providing more precise comfort.
5.2 Wi-Fi Control (Gree+ App)
The Gree SAPPHIRE features universal Wi-Fi connectivity. Download the Gree+ app from your smartphone's app store to control the unit remotely. Follow the in-app instructions for pairing your device with the air conditioner.
- Ensure your home Wi-Fi network is active and stable.
- The app allows for remote temperature adjustment, mode selection, scheduling, and monitoring.
- Nota: Some users have reported initial setup challenges with Wi-Fi connectivity. Ensure the app is updated to the latest version.
6. Manteniment
Regular maintenance ensures optimal performance and longevity of your Gree SAPPHIRE system. Always disconnect power before performing any maintenance.
6.1 Neteja del filtre d'aire
- Els filtres d'aire de la unitat interior s'han de netejar cada 2-4 setmanes o amb més freqüència, depenent de l'ús i la qualitat de l'aire.
- Obriu el panell frontal de la unitat interior i traieu els filtres.
- Clean filters with a vacuum cleaner or wash them with lukewarm water. Allow them to dry completely before reinserting.
- No utilitzeu la unitat sense filtres.
6.2 Neteja de la unitat exterior
- Periodically clear any debris (leaves, dirt) from around the outdoor unit to ensure proper airflow.
- Gently clean the outdoor coil fins with a soft brush or water hose. Avoid bending the fins.
6.3 Inspecció professional
It is recommended to have a qualified HVAC technician perform an annual inspection and professional cleaning of the entire system.
7. Solució De Problemes
Abans de contactar amb el servei tècnic, torneu aview els següents problemes i solucions habituals.
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén. | No power, circuit breaker tripped, remote batteries dead. | Comproveu la font d'alimentació, reinicieu l'interruptor i substituïu les piles del comandament a distància. |
| Refrigeració/calefacció insuficient. | Dirty air filters, blocked outdoor unit, wrong mode selected, low refrigerant. | Netegeu els filtres, elimineu les obstruccions, seleccioneu el mode correcte i contacteu amb un tècnic per comprovar el refrigerant. |
| Soroll inusual. | Peces soltes, objectes estranys, soroll de flux de refrigerant (normal). | Check for loose components, remove obstructions. If persistent or loud, contact technician. |
| Problemes de connectivitat Wi-Fi. | Incorrect app settings, network interference, outdated app. | Ensure correct Wi-Fi password, restart router, update Gree+ app, refer to app's troubleshooting guide. |
Si el problema persisteix després d'intentar aquestes solucions, poseu-vos en contacte amb un tècnic de servei qualificat.
8. Especificacions
Key technical specifications for the Gree SAPPHIRE 18,000 BTU Mini Split system:
- Model: SAPPHIRE 18000 (SAP18HP230V1A)
- Capacitat de refrigeració: 18,000 BTU
- Capacitat de calefacció: (Implicitly covered by Heat Pump function)
- SEER (Ratio d'eficiència energètica estacional): 24.5
- EER (Ratio d'eficiència energètica): 13.5
- Voltage: 208/230 volts
- Refrigerant: R410A
- Noise Level (Outdoor): 56 dB
- Room Size Coverage: 600 - 1,000 sq ft
- Característiques especials: Air Purification Filter, Universal Wi-Fi, ULTRA Heating (down to -22°F)
- Dimensions (unitat interior): Aproximadament 10 x 29 x 11 polzades
- Pes de l'article: 40 lliures (unitat interior)

Figure 5: Key features and certifications of the Gree SAPPHIRE system.
9. Garantia i Suport
Gree provides a limited warranty for its products. For the SAPPHIRE series, a Garantia limitada de peces d'5 any is typically offered. Please refer to your specific warranty documentation provided with the product for full terms and conditions, including labor coverage and registration requirements.
For technical support, warranty claims, or service inquiries, please contact your authorized Gree dealer or visit the official Gree weblloc per obtenir informació de contacte.





