1. Introducció
This manual provides detailed instructions for the setup, operation, and maintenance of your SNOM D785 IP SIP Standard Phone. Please read this manual carefully to ensure proper use and to maximize the performance of your device.
2. Contingut del paquet
Verifiqueu que tots els elements que s'enumeren a continuació siguin presents al paquet del producte:
- Phone Headunit
- Suport de telèfon
- Handset with Coil Cable
- Cable Ethernet
- Guia ràpida d'usuari
3. Configuració
3.1 Connexió física
Follow these steps to connect your SNOM D785 phone:
- Fixeu el suport del telèfon: Securely attach the phone stand to the main unit. The stand allows for two different viewangles d'ajust.
- Connecteu el telèfon: Plug one end of the coiled handset cable into the handset and the other end into the designated port on the phone's base unit.
- Connecteu el cable Ethernet: Connect one end of the provided Ethernet cable to the 'LAN' port on the back of the phone and the other end to your network switch or router. The SNOM D785 supports Gigabit LAN.
- Alimentació del dispositiu: The phone can be powered via Power over Ethernet (PoE) if your network switch supports it. Alternatively, an optional 5V DC power adapter (not included) can be used by connecting it to the 'DC 5V' port.

Figure 1: SNOM D785 IP Phone with handset and stand, illustrating the main components.
3.2 Configuració inicial
Upon successful connection, the phone will boot up. Network configuration (IP address, SIP account details) is typically managed via a web browser interface. Refer to your network administrator or service provider for specific configuration parameters.
4. Funcionament del telèfon
4.1 Pantalla i navegació
The SNOM D785 features a high-resolution color display for clear visibility of call information, contacts, and settings. Navigation is performed using the central navigation cluster and context-sensitive soft keys located below the display.

Figure 2: Close-up of the SNOM D785 display and keypad, highlighting the navigation buttons and function keys.
4.2 Funcions de trucada bàsiques
- Fer una trucada: Lift the handset or press the speakerphone button, then dial the number using the keypad and press the 'Dial' soft key or the green call button.
- Recepció d'una trucada: Lift the handset or press the speakerphone button when the phone rings.
- Finalització d'una trucada: Replace the handset or press the 'End Call' soft key/button.
4.3 Configurable Function Keys
The phone is equipped with 6 (24) configurable self-labeling function keys. These keys can be programmed for various features such as speed dial, line appearances, busy lamp field (BLF), or other custom functions as configured by your system administrator.
4.4 USB and Bluetooth Support
- Port USB: The integrated USB port allows for connection of accessories such as USB headsets or Wi-Fi dongles (if supported by firmware).
- Bluetooth: The phone includes Bluetooth connectivity for pairing with compatible Bluetooth headsets, offering hands-free communication.
5. Manteniment
To ensure the longevity and optimal performance of your SNOM D785 phone, follow these maintenance guidelines:
- Neteja: Use a soft, dry cloth to clean the phone's surface and display. Avoid abrasive cleaners or solvents.
- Medi ambient: Mantingueu el telèfon en un lloc sec, allunyat de la llum solar directa, la calor excessiva o la humitat.
- Gestió de cables: Ensure all cables are neatly arranged and not under tension to prevent damage.
6. Solució De Problemes
If you encounter issues with your SNOM D785, consider the following common troubleshooting steps:
- No Dial Tone/No Power: Check all cable connections, especially the Ethernet cable (for PoE) or the optional power adapter. Ensure the network connection is active.
- Problemes de connectivitat de xarxa: Verify that your network cable is securely connected to both the phone and the network switch/router. Consult your network administrator.
- Problemes de qualitat de la trucada: Check your internet connection speed and stability. Ensure no other devices are consuming excessive bandwidth.
- Phone Not Registering: This often indicates an issue with SIP account settings or network configuration. Contact your VoIP service provider or system administrator.
- Restarting the Phone: As a first step for many minor issues, try restarting the phone by disconnecting and reconnecting its power source.
7. Especificacions
| Característica | Detall |
|---|---|
| Dimensions del producte (LxWxH) | 19 x 20.5 x 22 cm |
| Pes de l'article | 1 quilograms |
| Número de model | SNOM4349 |
| Tipus de telèfon | Telèfon IP amb cable |
| Material | PE |
| Font d'alimentació | PoE or 5V DC Power Adapter (1) |
| Mostra | High-resolution color display |
| Connectivitat | Gigabit LAN, USB, Bluetooth |
| Dispositius compatibles | IP-PBX or PBX provider (refer to snom.com for interoperability partners) |
8. Garantia i Suport
8.1 Informació de la garantia
For information regarding product warranty and return policies, please refer to the terms provided by your retailer or the official SNOM website. Standard return policies typically allow product returns within 30 days of receipt if you change your mind. For defective or damaged products, specific policies apply.
8.2 Suport tècnic
For technical assistance, firmware updates, or detailed configuration guides, please visit the official SNOM support website or contact your authorized SNOM reseller.





