Manual d'usuari

Introducció

This manual provides comprehensive instructions for the installation, operation, and maintenance of the HiLook NVR-216MH-C/16P Network Video Recorder. This NVR is designed for entry-level video surveillance applications, offering cost-effective, user-friendly, and reliable performance. It supports up to 8 megapixels resolution recording and features 16 independent PoE network interfaces, along with H.265+/H.265 compression for efficient storage.

Producte acabatview

Figura 1: Frontal view of the HiLook NVR-216MH-C/16P Network Video Recorder. The device is black with a textured pattern on the front panel. It features the 'HiLook' brand logo on the left side, a horizontal black band across the center, which houses three small indicator lights and a USB port for peripheral connections.

Característiques principals:

• 16 Channel Video Input: Supports connection and recording from up to 16 video channels.
• H.265+/H.265 Compression: Advanced video compression technology for efficient storage and bandwidth usage.
• Up to 8 Megapixels Resolution Recording: Capable of recording high-definition video for clear surveillance.
• 16 Independent PoE Network Interfaces: Provides power and data connectivity to PoE-enabled cameras directly from the NVR.
• HDMI and VGA Output: Multiple video output options for connecting to monitors.

Configuració

Follow these steps to set up your NVR system:

1. Desembalatge i inspecció: Carefully unpack all components. Verify that all included items (NVR unit, power lead, Ethernet cable, mouse, SATA cables) are present and undamaged.
2. Hard Drive Installation (if applicable): If a hard drive is not pre-installed, follow the instructions in the separate hard drive installation guide to install it. Ensure the NVR is powered off before opening the casing.
3. Connexions físiques:
   • Connect your surveillance cameras to the PoE ports on the NVR using Ethernet cables.
   • Connecteu un monitor al port de sortida HDMI o VGA de l'NVR.
   • Connecteu el ratolí inclòs a un port USB de l'NVR.
   • Connect the NVR to your network router/switch using an Ethernet cable for remote access and network features.
   • Connect the power lead to the NVR and then to a power outlet.
4. Encès: Turn on the NVR. The system will boot up, and you should see the initial setup wizard on your connected monitor.
5. Configuració inicial: Follow the on-screen wizard to set up basic parameters such as language, date/time, network settings, and administrator password. It is crucial to set a strong password for security.
6. Camera Activation and Addition: The NVR should automatically detect and activate connected HiLook PoE cameras. If not, manually add cameras through the NVR's interface, ensuring they are activated with strong passwords.

En funcionament

This section covers the basic operation of your NVR system.

Viu View:

After logging in, the NVR will typically display the live view of all connected cameras. You can switch between single-camera view, graella multicàmera view, and customize the display layout. Use the mouse to navigate the interface.

Gravació:

• Gravació contínua: Configures the NVR to record 24/7.
• Gravació de detecció de moviment: Records only when motion is detected in the camera's field of view.
• Enregistrament programat: Sets specific times for recording.
• Enregistrament d'esdeveniments: Records based on specific events like alarm triggers.

Access the "Record" or "Storage" settings in the NVR menu to configure recording schedules and modes for each camera.

Reproducció:

Per tornarview foo gravattage, navigate to the "Playback" menu. Select the camera(s) and the date/time range you wish to view. The timeline will show recorded segments, allowing you to play, pause, fast-forward, or rewind. You can also export video clips to a USB drive.

Accés remot:

Per a comandament a distància viewing on a smartphone or computer, download the official HiLook app or client software. Ensure your NVR is connected to the internet and configured for remote access (e.g., P2P cloud service or port forwarding). Follow the app's instructions to add your NVR using its serial number or QR code.

Manteniment

Regular maintenance ensures the longevity and optimal performance of your NVR system.

• Neteja: Periodically clean the exterior of the NVR with a soft, dry cloth. Ensure ventilation openings are free from dust and obstructions to prevent overheating. Do not use liquid cleaners directly on the unit.
• Actualitzacions de firmware: Check the official HiLook website regularly for firmware updates. Updating the firmware can improve performance, add new features, and address security vulnerabilities. Follow the provided instructions carefully when performing updates.
• Còpia de seguretat de dades: Feu còpies de seguretat regularment dels vídeos importantstage to external storage devices (e.g., USB drive, network storage) to prevent data loss in case of hard drive failure or other issues.
• Hard Drive Health Check: Monitor the health status of the installed hard drive through the NVR's system settings. Replace the hard drive if any errors or warnings are indicated.
• Gestió de contrasenyes: Change your NVR and camera passwords periodically to enhance security. Use strong, unique passwords.

Resolució de problemes

Aquesta secció ofereix solucions a problemes comuns que podeu trobar.

• No hi ha sortida de vídeo al monitor:
  • Check if the NVR is powered on and the power indicator light is active.
  • Verify that the HDMI/VGA cable is securely connected to both the NVR and the monitor.
  • Assegureu-vos que el monitor estigui configurat a la font d'entrada correcta (HDMI/VGA).
  • Try a different monitor or cable to rule out faulty equipment.
• Cameras Not Displaying/Recording:
  • Check the network cables connecting the cameras to the NVR's PoE ports.
  • Ensure cameras are powered on (PoE indicator lights on NVR should be active for connected cameras).
  • Verify camera IP addresses and network settings within the NVR interface.
  • Confirm that cameras are activated and added correctly to the NVR.
  • Check recording schedules and storage status.
• NVR Offline/Cannot Access Remotely:
  • Ensure the NVR is connected to your router/network and has a valid IP address.
  • Comproveu la vostra connexió a Internet.
  • Verify P2P cloud service status or port forwarding settings on your router.
  • Ensure the remote access app/software is updated to the latest version.
• System Slow/Unresponsive:
  • Restart the NVR.
  • Check hard drive health. A failing hard drive can cause performance issues.
  • Ensure the NVR is in a well-ventilated area and not overheating.
  • Consider reducing the recording resolution or frame rate if the system is overloaded.

Especificacions

Garantia i Suport

For warranty information and technical support, please refer to the official HiLook weblloc web o poseu-vos en contacte amb el seu servei d'atenció al client. Conserveu el rebut de compra com a comprovant de compra per a reclamacions de garantia.

Recursos en línia: Visit the official HiLook support page for FAQs, software downloads, and additional documentation.

Atenció al client: Contact HiLook customer support for assistance with product issues, setup, or troubleshooting that cannot be resolved using this manual.