Introducció
This manual provides essential instructions for the installation, maintenance, and troubleshooting of the HP LaserJet 4250 and 4350 Formatter Board (Part Numbers Q5401A, Q3652-60002). This component is crucial for the proper functioning of your HP LaserJet printer, managing print jobs and communication.
Please read these instructions carefully before proceeding with any installation or maintenance to ensure safe and correct operation.
Informació de seguretat
- Always disconnect the printer from the power source before installing or removing any components.
- Handle the formatter board by its edges to avoid touching sensitive electronic components.
- Use appropriate anti-static precautions (e.g., anti-static wrist strap) to prevent electrostatic discharge (ESD) damage.
- Assegureu-vos que la zona de treball estigui neta, ben il·luminada i lliure d'obstacles.
Configuració i instal·lació
This section outlines the steps for installing the HP LaserJet 4250/4350 Formatter Board.
- Apagueu i desconnecteu: Turn off the HP LaserJet printer and unplug all power and data cables from the printer.
- Access the Formatter Board Slot: Locate the formatter board access panel on the rear of the printer. This panel is typically secured by one or two screws. Remove the screws and the panel.
- Remove Old Formatter Board (if applicable): If replacing an existing board, carefully disconnect any cables attached to it (e.g., network, USB, parallel). Release any clips or screws holding the board in place and gently slide it out of its slot.
- Install New Formatter Board: Align the new formatter board (Q5401A / Q3652-60002) with the guide rails in the slot. Gently slide the board into place until it is firmly seated. Ensure all connectors are properly aligned.
- Secure the Board: Secure the formatter board with any screws or clips that were removed.
- Torneu a connectar els cables: Reconnect all necessary cables (network, USB, parallel) to the newly installed formatter board. Ensure connections are snug.
- Tanca el panell d'accés: Replace the formatter board access panel and secure it with its screws.
- Encès i prova: Reconnect the printer's power cable and turn on the printer. Allow the printer to initialize. Print a test page to verify proper functionality.

Imatge 1: Frontal view of the HP LaserJet 4250 4350 Formatter Board (Q5401A / Q3652-60002) showing various ports and the product label.

Imatge 2: Interna view of the HP LaserJet 4250 4350 Formatter Board, showing the circuit board and internal components within its metal casing.
Principis de funcionament
The formatter board is the main control unit of the HP LaserJet 4250/4350 printer. It processes print data received from a computer or network, converts it into a format the printer can understand, and manages the overall printing process. Key functions include:
- Print Job Management: Receives, queues, and processes print jobs.
- Conversió de dades: Translates print data into commands for the printer's engine.
- Connectivitat: Provides interfaces for network (Ethernet) and direct connections (USB, Parallel).
- User Interface Control: Manages the printer's control panel and display.
- Gestió de la memòria: Utilizes onboard memory for job buffering and firmware.
Manteniment
The formatter board itself generally requires minimal maintenance. However, proper care of the printer can extend its lifespan and prevent issues.
- Mantenir net: Ensure the printer's environment is clean and dust-free. Dust accumulation can lead to overheating or short circuits.
- Actualitzacions de firmware: Consulteu periòdicament el suport tècnic d'HP website for firmware updates for your printer model. Firmware updates can improve performance and resolve known issues. Follow HP's official instructions for any firmware update process.
- Apagada correcta: Always shut down the printer correctly using its power button before unplugging it.
- Gestió de cables: Ensure all cables connected to the formatter board are securely attached and not under strain.
Resolució de problemes
If you experience issues with your HP LaserJet 4250/4350 printer after installing or while using the formatter board, consider the following troubleshooting steps:
| Símptoma | Causa possible | Solució |
|---|---|---|
| Printer does not power on or respond. | Loose power connection, faulty power supply, incorrectly seated formatter board. | Verify power cable connection. Check power supply. Re-seat the formatter board firmly. |
| Printer displays "Formatter Error" or similar message. | Formatter board not seated correctly, damaged board, firmware issue. | Turn off printer, unplug, re-seat the formatter board. If error persists, the board may be faulty. |
| Printer not recognized by computer/network. | Loose data cable, incorrect network settings, driver issues. | Check USB/Ethernet cable connections. Verify network settings on printer and computer. Reinstall printer drivers. |
| Print jobs are stuck in queue or do not print. | Corrupted print job, low printer memory, communication issue. | Clear print queue. Restart printer and computer. Ensure sufficient printer memory for complex jobs. |
If troubleshooting steps do not resolve the issue, contact HP support or a qualified service technician.
Especificacions
- Números de peça: Q5401A, Q3652-60002
- Compatibilitat: HP LaserJet 4250, HP LaserJet 4350 series printers
- Tipus: Formatter Board
- Interfície de maquinari: Ethernet, USB, Parallel (specific ports may vary by board revision)
- Fabricant: HP
Informació de la garantia
This product is a Certified Refurbished item. It is tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories, a minimum 90-day warranty, and may arrive in a generic box.
For specific warranty claims or support, please refer to the seller's warranty policy or contact the seller directly.
Suport i Contacte
For further assistance, technical support, or to inquire about service, please refer to the following resources:
- Assistència oficial d'HP: Visita el suport oficial d'HP website for your printer model (LaserJet 4250 or 4350) for drivers, manuals, and troubleshooting guides.
- Suport al venedor: If purchased as a renewed product, contact the seller (e.g., USAPrinterCompany) for product-specific support and warranty claims.