Polycom 7230-60896-001

Polycom EagleEye IV USB 12x PTZ Camera User Manual

Model: 7230-60896-001

Introducció

This manual provides comprehensive instructions for the setup, operation, and maintenance of your Polycom EagleEye IV USB 12x PTZ Camera. Designed for high-performance video collaboration, this camera delivers exceptional HD video quality for Microsoft Skype Room Systems and Polycom RealPresence Trio environments.

The Polycom EagleEye IV USB camera is certified by Microsoft as a Skype Room System camera peripheral, offering pan, tilt, and 12x optical zoom capabilities suitable for medium to large meeting spaces. It ensures clear visibility of all participants with its wide field of view and precise controls.

Contingut del paquet

Polycom EagleEye IV USB 12x PTZ Camera with remote control

Image: Polycom EagleEye IV USB 12x PTZ Camera and its accompanying remote control.

Configuració

1. Col·locació de la càmera

Position the camera on a stable, flat surface, such as a conference table or a shelf, ensuring it has a clear line of sight to all meeting participants. Avoid placing it in direct sunlight or near strong light sources that could affect image quality.

Davant view of Polycom EagleEye IV USB 12x PTZ Camera

Imatge: Frontal view of the Polycom EagleEye IV USB 12x PTZ Camera, showing the lens and base.

2. Connexió de la càmera

  1. Connect the USB cable (Type B end) to the USB port on the back of the EagleEye IV USB camera.
  2. Connect the other end of the USB cable (Type A end) to an available USB port on your Microsoft Skype Room System or Polycom RealPresence Trio device.
  3. Connect the power adapter to the camera's power input and then plug it into a power outlet.
  4. Ensure all connections are secure. The camera will power on automatically.

3. Configuració del control remot

Instruccions de funcionament

Camera Controls (via Remote Control)

Integració de programari

The Polycom EagleEye IV USB camera is designed to work seamlessly with Microsoft Skype Room Systems and Polycom RealPresence Trio. Camera controls and settings, such as white balance, exposure, and advanced preset management, are typically managed through the user interface of the connected conferencing system.

Refer to the documentation of your specific conferencing system (e.g., Microsoft Teams Rooms, Skype for Business Rooms) for detailed instructions on how to utilize the camera's features within that environment.

Manteniment

Resolució de problemes

ProblemaCausa possibleSolució
Sense sortida de vídeo
  • Cable USB no connectat correctament.
  • Alimentació no connectada.
  • Camera not selected in conferencing software.
  • Check USB cable connection to both camera and host device.
  • Ensure power adapter is securely connected and plugged in.
  • Verify camera selection in your conferencing application settings.
El comandament a distància no funciona
  • Bateries esgotades.
  • Obstruction between remote and camera.
  • Comandament a distància no emparellat (si escau).
  • Substitueix les piles AAA.
  • Ensure clear line of sight to the camera's IR receiver.
  • Refer to your conferencing system's manual for remote pairing instructions if needed.
Mala qualitat d'imatge
  • Lent bruta.
  • Il·luminació insuficient.
  • Incorrect software settings.
  • Netegeu la lent de la càmera amb un drap suau i sec.
  • Improve room lighting.
  • Adjust video settings (e.g., brightness, contrast) within your conferencing software.

Especificacions

Garantia i Suport

Informació de la garantia

Polycom products typically come with a limited hardware warranty. The duration and terms of the warranty may vary by region and product. Please refer to the warranty card included with your product or visit the official Polycom support website for detailed warranty information specific to the Polycom EagleEye IV USB 12x PTZ Camera.

Suport tècnic

For technical assistance, troubleshooting beyond this manual, or to inquire about service and repairs, please contact Polycom Technical Support. You can find contact information and additional resources on the official Polycom support weblloc:

www.polycom.com/support

When contacting support, please have your product model number (7230-60896-001) and serial number ready.

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