Introducció
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Polycom EagleEye IV USB 12x PTZ Camera. Designed for high-performance video collaboration, this camera delivers exceptional HD video quality for Microsoft Skype Room Systems and Polycom RealPresence Trio environments.
The Polycom EagleEye IV USB camera is certified by Microsoft as a Skype Room System camera peripheral, offering pan, tilt, and 12x optical zoom capabilities suitable for medium to large meeting spaces. It ensures clear visibility of all participants with its wide field of view and precise controls.
Contingut del paquet
- Polycom EagleEye IV USB 12x PTZ Camera
- Control remot
- 2 piles AAA (per al comandament a distància)
- Cable USB (tipus A a tipus B)
- Adaptador d'alimentació
- Guia d'inici ràpid (aquest document serveix com a manual complet)

Image: Polycom EagleEye IV USB 12x PTZ Camera and its accompanying remote control.
Configuració
1. Col·locació de la càmera
Position the camera on a stable, flat surface, such as a conference table or a shelf, ensuring it has a clear line of sight to all meeting participants. Avoid placing it in direct sunlight or near strong light sources that could affect image quality.

Imatge: Frontal view of the Polycom EagleEye IV USB 12x PTZ Camera, showing the lens and base.
2. Connexió de la càmera
- Connect the USB cable (Type B end) to the USB port on the back of the EagleEye IV USB camera.
- Connect the other end of the USB cable (Type A end) to an available USB port on your Microsoft Skype Room System or Polycom RealPresence Trio device.
- Connect the power adapter to the camera's power input and then plug it into a power outlet.
- Ensure all connections are secure. The camera will power on automatically.
3. Configuració del control remot
- Obriu el compartiment de la bateria a la part posterior del comandament a distància.
- Introduïu les dues piles AAA, assegurant-vos de la polaritat correcta (+/-).
- Tanqueu el compartiment de la bateria.
Instruccions de funcionament
Camera Controls (via Remote Control)
- Panorama/inclinació: Use the directional arrows on the remote to move the camera horizontally (pan) and vertically (tilt).
- Zoom: Use the '+' and '-' buttons to zoom in and out. The camera features 12x optical zoom.
- Posició inicial: Press the "Home" button to quickly return the camera to a pre-set home position. This position can be configured through the connected system's software.
- Posicions predeterminades: The remote may have buttons (e.g., 1, 2, 3) to save and recall specific camera positions (pan, tilt, zoom settings). Consult your system's software for managing these presets.
Integració de programari
The Polycom EagleEye IV USB camera is designed to work seamlessly with Microsoft Skype Room Systems and Polycom RealPresence Trio. Camera controls and settings, such as white balance, exposure, and advanced preset management, are typically managed through the user interface of the connected conferencing system.
Refer to the documentation of your specific conferencing system (e.g., Microsoft Teams Rooms, Skype for Business Rooms) for detailed instructions on how to utilize the camera's features within that environment.
Manteniment
- Neteja: Use a soft, dry cloth to clean the camera lens and body. Do not use liquid cleaners or abrasive materials, as they may damage the lens or finish.
- Medi ambient: Keep the camera in a clean, dry environment. Avoid extreme temperatures, humidity, and direct exposure to dust.
- Actualitzacions de firmware: Periodically check the Polycom support website for firmware updates for your camera. Firmware updates can improve performance, add new features, or resolve issues. Updates are typically applied through the connected conferencing system.
Resolució de problemes
| Problema | Causa possible | Solució |
|---|---|---|
| Sense sortida de vídeo |
|
|
| El comandament a distància no funciona |
|
|
| Mala qualitat d'imatge |
|
|
Especificacions
- Model: 7230-60896-001
- Resolució de vídeo: HD 1080p at 30 frames per second
- Zoom òptic: 12x
- Gamma de panell: ±170°
- Rang inclinat: 120°
- Camp de View (Horitzontal): 72.5°
- Camp de View (Vertical): 44.8°
- Connectivitat: USB
- Dimensions: 3 x 3 x 5 polzades (aproximadament)
- Pes: 5 lliures (aproximadament)
- Color: Negre, gris
- Potència: Adaptador d'alimentació extern
Garantia i Suport
Informació de la garantia
Polycom products typically come with a limited hardware warranty. The duration and terms of the warranty may vary by region and product. Please refer to the warranty card included with your product or visit the official Polycom support website for detailed warranty information specific to the Polycom EagleEye IV USB 12x PTZ Camera.
Suport tècnic
For technical assistance, troubleshooting beyond this manual, or to inquire about service and repairs, please contact Polycom Technical Support. You can find contact information and additional resources on the official Polycom support weblloc:
When contacting support, please have your product model number (7230-60896-001) and serial number ready.





