1. Introducció
This manual provides essential instructions for the setup, operation, and maintenance of your Cisco IP Phone 7841 (Model CP-7841-K9). Please read this manual thoroughly before using the device to ensure proper functionality and to avoid potential issues.
The Cisco IP Phone 7841 is designed for use with Cisco Unified Communications Manager (UCM) systems. It is not compatible with third-party call control (3PCC) systems.
2. Contingut del paquet
Comproveu que el vostre paquet contingui els elements següents:
- Unitat de telèfon IP Cisco 7841
- Telèfon
- Cordó de l'auricular
- Ethernet cable (may vary by region/seller)
Nota: An external power supply is sold separately. The phone is Power over Ethernet (PoE) enabled, allowing it to receive power through the Ethernet cable when connected to a PoE-enabled switch.
3. Trucada telefònicaview
Familiarize yourself with the key components and buttons of your Cisco IP Phone 7841.
Figura 3.1: Davant view of the Cisco IP Phone 7841. This image displays the phone's main body, including the handset on the left, the monochrome display screen at the top, and the numeric keypad and function buttons below the screen. The display shows a date, time, and example call information. Various buttons for navigation, settings, and call control are visible around the keypad.
3.1. Components clau
- Pantalla de visualització: Shows call information, menus, and status messages.
- Auricular: Per a converses privades.
- Teclat: Standard 12-button dial pad for entering numbers and characters.
- Clúster de navegació: Central button with directional arrows for menu navigation.
- Softkey Buttons: Context-sensitive buttons located directly below the display screen (e.g., Redial, New Call, Fwd All, more).
- Fixed Feature Buttons: Dedicated buttons for common functions (e.g., Hold, Transfer, Conference, Mute, Headset, Speakerphone, Volume).
- Control de volum: Ajusta el volum de l'auricular, els auriculars i l'altaveu.
4. Configuració
4.1. Connexió del telèfon
- Connecteu el telèfon: Connecteu un extrem del cable en espiral del auricular a l'auricular i l'altre extrem al port d'auricular de la base del telèfon.
- Connectar-se a la xarxa/alimentació:
- Connexió PoE: If using Power over Ethernet, connect an Ethernet cable from your network switch (PoE enabled) to the network port on the back of the phone.
- External Power Supply (Sold Separately): If PoE is not available, connect an external power adapter (not included) to the power port on the back of the phone, then plug the adapter into a power outlet. Connect an Ethernet cable from your network switch to the network port on the back of the phone.
- Optional: Connect to PC: If desired, connect an Ethernet cable from the PC port on the back of the phone to your computer. This allows your computer to share the network connection through the phone.
4.2. Arrencada inicial
Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes as it connects to the network and registers with your Cisco Unified Communications Manager system. The display will show progress messages.
Upon successful registration, the display will show the current date, time, and your phone line status.
5. Instruccions de funcionament
5.1. Fer i respondre trucades
- Per fer una trucada:
- Lift the handset, press the Speakerphone button, or press a line button.
- Marqueu el número amb el teclat.
- Premeu el botó Marqueu softkey (if available) or wait for the call to connect.
- Per respondre una trucada:
- Aixequeu l'auricular.
- Premeu el botó Respon tecla programable.
- Premeu el botó Altaveu.
- Press the flashing line button.
- Per finalitzar una trucada: Pengeu el telèfon o premeu Finalitzar la trucada tecla programable.
5.2. Funcions de trucada
- Manteniu: Premeu el botó ⏸ (Hold) button to place an active call on hold. Press it again to resume.
- Transferència: Durant una trucada activa, premeu ⇆ (Transfer) button. Dial the transfer recipient's number. When the recipient answers (or after ringing), press the Transfer button again to complete.
- Conferència: Durant una trucada activa, premeu 👥 (Conference) button. Dial the number of the person you want to add. When they answer, press the Conference button again to join all parties.
- Silenciar: Premeu el botó 🔇 (Mute) button to mute your microphone during a call. Press again to unmute.
- Torna a marcar: Premeu el botó Reposició tecla programada per trucar a l'últim número marcat.
- No Molestis (DND): The display may show "Do Not Disturb" as a softkey option. This feature typically sends incoming calls directly to voicemail or a busy signal. Consult your system administrator for specific DND functionality.
5.3. Ajust de volum
Utilitza el Volum (+ / -) button located below the handset to adjust the volume of the handset, headset, or speakerphone during a call. When the phone is idle, it adjusts the ringer volume.
5.4. Accessing Menus and Settings
Utilitza el Clúster de navegació (central button with arrows) to scroll through menus and select options. The Configuració (⚙) button provides access to phone settings such as ringtones, display contrast, and network configurations. Consult your system administrator before making changes to network settings.
6. Manteniment
6.1. Neteja del telèfon
- Disconnect the phone from power before cleaning.
- Utilitzeu un drap suau i sense pelusa lleugerament dampnetejat amb aigua o un netejador suau i no abrasiu.
- Do not spray cleaners directly onto the phone.
- Avoid using harsh chemicals, solvents, or abrasive materials, as these can damage the phone's finish and components.
6.2. Emmagatzematge
If storing the phone for an extended period, ensure it is clean, dry, and stored in a cool, dry place away from direct sunlight and extreme temperatures.
7. Solució De Problemes
This section addresses common issues you might encounter with your Cisco IP Phone 7841.
| Problema | Causa possible | Solució |
|---|---|---|
| El telèfon no s'encén. | No hi ha connexió elèctrica o la font d'alimentació és defectuosa. |
|
| Sense to de marcatge. | Phone not registered with UCM, network issue, or handset not connected. |
|
| No sento la persona que truca / La persona que truca no em sent. | Volume too low, Mute activated, or faulty handset/headset. |
|
| La pantalla està en blanc o congelada. | Software issue or power interruption. |
|
For more complex issues or persistent problems, please contact your IT department or system administrator for assistance.
8. Especificacions
| Característica | Detall |
|---|---|
| Número de model | CP-7841-K9 |
| Marca | Cisco |
| Tipus de telèfon | Telèfon IP amb cable |
| Color | Negre |
| Material | Plàstic |
| Font d'alimentació | Corded Electric (PoE or optional external power supply) |
| Dispositius compatibles | Cisco Unified Communications Manager (UCM) systems |
| Capacitat de trucades de conferència | 2 vies |
| Operació multilínia | Operació multilínia |
| Identificació de trucades | Sí |
| Tipus de contestador | Digital (functionality depends on UCM configuration) |
| Dimensions del paquet | 15.51 x 12.36 x 5.75 polzades |
| Pes de l'article | 2.54 lliures |
9. Assistència i garantia
9.1. Suport tècnic
For technical assistance, please contact your organization's IT support department or the vendor from whom you purchased this renewed product. Cisco provides support for its new products, and support for renewed products may be handled by the reseller.
9.2. Informació de la garantia
This product is listed as "Renewed." Warranty coverage for renewed products is typically provided by the reseller or a third-party refurbisher, not directly by the original manufacturer (Cisco). Please refer to the warranty information provided at the time of purchase from your specific seller for details regarding coverage, duration, and claims process.
Protection plans may be available for purchase separately, offering extended coverage beyond the seller's warranty.
