Cisco 7911G

Cisco Unified IP VoIP Phone 7911G User Manual

Model: 7911G

1. Introducció

This manual provides comprehensive instructions for the setup, operation, and maintenance of the Cisco Unified IP VoIP Phone 7911G. Designed for low to moderate telephone traffic environments, this phone offers intuitive features and reliable communication.

Les característiques clau inclouen:

Cisco Unified IP VoIP Phone 7911G, angled view

Figure 1: Cisco Unified IP VoIP Phone 7911G (Angled View)

This image shows the Cisco Unified IP VoIP Phone 7911G from an angled perspective, highlighting its handset, keypad, and monochrome display. The phone features a silver and black color scheme.

2. Configuració

Follow these steps to properly set up your Cisco Unified IP VoIP Phone 7911G.

2.1 Unpacking the Phone

Traieu amb cura tots els components de l'embalatge. Verifiqueu que hi hagi tots els elements:

Shipping and handling symbols

Figure 2: Shipping and Handling Symbols

This image displays various shipping and handling symbols, including "UP", "FRAGILE", "WATER PROOF", "STACKING LAYER LIMIT", "PROHIBIT ROLLING", and "LIMIT DROP HEIGHT". These symbols indicate proper handling during transport and unpacking.

2.2 Connexió del telèfon

  1. Connecteu el telèfon: Connecteu un extrem del cable en espiral del auricular a l'auricular i l'altre extrem al port d'auricular de la base del telèfon.
  2. Connexió a la xarxa (PoE): If using Power over Ethernet (PoE), connect one end of an Ethernet cable to the network port on the back of the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
  3. Connect to Network (Non-PoE with Power Adapter): If not using PoE, connect one end of an Ethernet cable to the network port on the back of the phone and the other end to a network switch or router. Then, connect the optional power adapter to the power port on the phone and plug it into a power outlet.
Cisco IP Phone 7911G display showing Ethernet Disconnected

Figure 3: Ethernet Disconnected Message

This image shows the phone's display screen with the message "Ethernet Disconnected", indicating a network connectivity issue. This screen is typically seen during initial setup or troubleshooting network problems.

Once connected, the phone will attempt to connect to your Cisco Unified Communications Manager system. The display will show boot-up progress and then indicate readiness for use.

3. Instruccions de funcionament

This section details the basic operation of your Cisco Unified IP VoIP Phone 7911G.

3.1 Phone Layout and Buttons

Cisco IP Phone 7911G front view

Figura 4: Frontal View of Cisco IP Phone 7911G

Aquesta imatge ofereix una vista frontal clara view of the Cisco IP Phone 7911G, showcasing its display, keypad, navigation buttons, and soft keys. The display shows system information during boot-up.

3.2 Fer i rebre trucades

  1. Per fer una trucada:
    • Pick up the handset or press the Speaker button.
    • Marqueu el número desitjat amb el teclat.
    • Premeu el botó Marqueu soft key (if available) or wait for the call to connect.
  2. Per rebre una trucada:
    • Quan soni el telèfon, agafeu l'auricular o premeu la tecla Respon tecla suau.
  3. Per finalitzar una trucada:
    • Pengeu el telèfon o premeu Finalitzar la trucada tecla suau.
Cisco IP Phone 7911G display showing call options

Figure 5: Display with Call Options

This image shows the phone's display screen presenting various call options, such as "Redial", "Divert Call", "Msgs", and "More". This interface guides users through available actions during a call or when the phone is idle.

4. Manteniment

Proper care and maintenance will extend the life of your Cisco Unified IP VoIP Phone 7911G.

Caution label regarding electric shock

Figure 6: Electric Shock Caution Label

This image displays a caution label with text: "CAUTION: Risk of electric shock, do not disassemble or repair the charger by yourself. Do not drop, hit or otherwise abuse the charger. For indoor use only." This emphasizes safety precautions for handling the device and its components.

Warning label 'DO NOT COVER THIS HOLE'

Figure 7: "DO NOT COVER THIS HOLE" Warning

This image shows a warning label, possibly from the phone or an accessory, stating "DO NOT COVER THIS HOLE". This is crucial for maintaining proper ventilation and preventing overheating of the device.

5. Solució De Problemes

This section provides solutions to common issues you might encounter with your phone.

ProblemaCausa possibleSolució
El telèfon no s'encén.No power from PoE switch or power adapter.Ensure Ethernet cable is securely connected to a PoE-enabled port, or verify power adapter is correctly plugged in and receiving power.
"Ethernet Disconnected" message on display.Network cable is loose or disconnected; network issue.Check Ethernet cable connection at both the phone and the network switch/router. Verify network connectivity.
No es poden fer ni rebre trucades.Phone not registered with Cisco Unified Communications Manager; network issue.Ensure network connection is stable. Contact your system administrator to verify phone registration status.
Sense to de marcatge.Phone not registered; handset or speaker issue.Verify phone registration. Check handset cord connection. Try using speakerphone mode.

6. Especificacions

Detailed technical specifications for the Cisco Unified IP VoIP Phone 7911G.

Product certification labels

Figure 8: Product Certification Labels

This image displays various certification and compliance labels, including TÜV, GS, CSA, CE, FCC, and others, indicating the product meets various international safety and quality standards.

Power supply specifications label

Figure 9: Power Supply Specifications

This image shows a label detailing the power supply specifications, including AC input (100-240V~), DC output voltages (+3.3V, +5V, +12V, +5Vaux), and maximum wattage. It also includes various regulatory marks.

7. Garantia i Suport

7.1 Informació de la garantia

This Cisco Unified IP VoIP Phone 7911G is a Certified Refurbished product. It is tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with a minimum 90-day warranty.

For specific warranty claims or details beyond the initial 90-day period, please refer to the terms provided by the seller at the time of purchase or contact the seller directly.

7.2 Atenció al client

For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact the seller from whom you purchased this Certified Refurbished product. You can typically find seller contact information through your purchase history on the platform where the item was acquired.

For general information about Cisco products, you may visit the official Cisco website, though direct support for refurbished units is typically handled by the refurbisher/seller.

Documents relacionats - 7911G

Preview Telèfon IP Cisco Unified 6901/6911 アドミニストレーションガイド per a Cisco Unified Communications Manager 10.0 (SCCP および SIP)
Telèfon IP Cisco Unified 6901/6911 アドミニストレーションガイド per a Cisco Unified Communications Manager 10.0 (SCCP および IP SIP) は、C6901 Telèfon IP 6911 の管理、セットアップ、設定、およびトラブルシューティングに関すグに関す担な情報を提供します。ネットワーク技術者やシステム管理者向けに、VoIP 環境での電話機の展開と保守に役立つガイダンスを提供します。
Preview Cisco Unified SRST/E-SRST 14.2: Firmware, plataformes i productes de veu compatibles
Aquest document detalla les versions de firmware compatibles, les plataformes de maquinari, els requisits de memòria i els productes de veu compatibles per a Cisco Unified Survivable Remote Site Telephony (SRST) i Enhanced SRST (E-SRST) versió 14.2. Proporciona matrius de compatibilitat per a diversos telèfons IP i plataformes ISR de Cisco, inclòs el firmware detallat de SCCP i SIP. filenoms.
Preview Cisco Unified IP Phones 7945G and 7965G User Guide
Comprehensive user guide for Cisco Unified IP Phones 7945G and 7965G, detailing operation, features, setup, and troubleshooting with Cisco Unified Communications Manager Express Version 7.1.
Preview Guia de desplegament de LAN sense fil dels telèfons IP 8861 i 8865 de Cisco
Aquesta guia de desplegament detalla la configuració i les pràctiques recomanades per als telèfons IP de Cisco 8861 i 8865 en entorns LAN sense fil. Cobreix els requisits de xarxa, les consideracions de disseny, els protocols de seguretat, la QoS, la itinerància i la compatibilitat amb les solucions de punt d'accés de Cisco per a una comunicació de veu i dades sense problemes.
Preview Cisco Unified Communications Manager Documentation Guide Release 7.1(4)
Aquesta guia ofereix un sobreview and links to documentation for Cisco Unified Communications Manager Release 7.1(4), covering general information, design, installation, configuration, maintenance, troubleshooting, and IP phone documentation.
Preview Guia de l'administrador del sistema Cisco Unified Communications Manager Express
Guia completa per a administradors de sistemes sobre la configuració, l'administració i la resolució de problemes de Cisco Unified Communications Manager Express (Cisco Unified CME). Cobreix la instal·lació, les funcions, les llicències, la telefonia IP i la integració de xarxa per a sucursals i petites empreses.