Introducció
This manual provides comprehensive instructions for the installation, operation, and maintenance of your PINEWORLD Q303Plus Smart Door Lock. This intelligent lock offers advanced security features and multiple unlocking methods for enhanced home security.
The PINEWORLD Q303Plus is designed with a durable 304 Stainless Steel body and an anti-collision acrylic panel, ensuring longevity and resistance. It integrates a biometric fingerprint module, touchscreen keypad, RFID card reader, and traditional mechanical key access.
Característiques clau
- Four Unlocking Methods: Fingerprint, User Password, RFID Card, and Mechanical Key.
- Alta capacitat: Supports up to 100 fingerprints and 100 ID cards.
- Advanced Biometric Recognition: Bio-Electrostatic Fingerprint Identification Technology for fast (<0.4s) and accurate recognition, including elderly and children's fingerprints.
- Contrasenya anti-peeping: Allows adding random numbers before and after the correct password to protect privacy.
- Alimentació d'emergència: Micro-USB emergency charging port for power bank access if batteries are depleted.
- Característiques de seguretat: Doorbell function, Burglar alarm, Low battery reminder, Idle handle design to prevent forcible entry, C-class stainless steel lock body for enhanced resistance.
- Bloqueig automàtic: Automatically locks when the door is closed; deadbolt engages by pulling up the door handle.
- Nansa reversible: Supports both right and left handle directions.
- Guia de veu: Provides voice prompts for easier operation.

Figura 1: Mésview of the four primary unlocking methods for the PINEWORLD Q303Plus Smart Door Lock.
Especificacions
| Paràmetre | Valor |
|---|---|
| Model | P303 |
| Color | Black front with Red Copper side (Black Silver) |
| Tipus de connexió | Wireless Fingerprint Smart Lock |
| Tipus de bateria | R6 AAA Size Battery (not included) |
| Material | 304 Stainless Steel (lock body), Anti-collision acrylic panel (surface) |
| Longitud del mànec | 14 mm |
| Mortise Standard | 24*240 mm |
| Temperatura de treball recomanada | -20°C to 50°C (>= -13°F) |
| Gruix de la porta aplicable | 40 mm a 120 mm |
| Applicable Door Types | Composite Door, Wooden Door, Copper Door, Security Door, Stainless Steel Door |
| Dimensions del producte | 27.43 x 16 x 8.89 cm |
| Pes de l'article | 454 g |

Figure 2: Dimensional specifications of the PINEWORLD Q303Plus Smart Door Lock components.

Figure 3: Detailed opening hole drawing for door preparation during installation.
Configuració i instal·lació
Before beginning installation, ensure your door thickness is between 40mm and 120mm. It is recommended to review the installation video for a visual guide.
For a detailed visual guide on installation, please refer to the official installation video by searching "PINEWORLD Q303" on YouTube or by visiting: https://youtu.be/oEx_O_a3sTAY.
General Installation Steps (Refer to video for details):
- Prepara la porta: Ensure the door meets the thickness requirements. Use the provided template (refer to Figure 3) to drill necessary holes for the mortise and lock components.
- Instal·leu la mortaixa: Insert the mortise into the prepared cavity on the door edge. Ensure the lock tongue direction is correct for your door's opening. The lock features an interchangeable two-direction lock tongue.
- Instal·leu el panell frontal: Connect the front panel (with keypad and fingerprint sensor) to the mortise, feeding necessary cables through the door.
- Install the Rear Panel: Connect the rear panel to the front panel, securing it with screws. Ensure all cables are properly connected and not pinched.
- Insereix les piles: Install R6 AAA size batteries (not included) into the battery compartment.
- Prova de funcionament: After installation, test all unlocking methods (fingerprint, password, RFID card, mechanical key) and ensure the handle operates smoothly and the deadbolt engages correctly.

Figure 4: The PINEWORLD Q303Plus Smart Door Lock assembled, ready for installation.
Instruccions de funcionament
Mètodes de desbloqueig:
- Desbloqueig de les empremtes digitals: Place a registered finger on the fingerprint sensor. The lock will unlock if the fingerprint is recognized. The system identifies fingerprints in less than 0.4 seconds.
- Desbloqueig de contrasenya: Enter your registered password on the touchscreen keypad. For enhanced security, you can use the anti-peeping feature by entering random numbers before and after your actual password. The lock will unlock as long as the correct password sequence is embedded within the entered numbers.
- Desbloqueig de la targeta RFID: Present a registered RFID card to the IC card sensing button area on the lock. The lock will unlock upon successful recognition.
- Desbloqueig amb clau mecànica: In case of emergency or battery depletion, insert the mechanical key into the hidden keyhole and turn to unlock the door.
Tancament de la porta:
- Bloqueig automàtic: The door will automatically lock when closed.
- Deadbolt Engagement: To engage the deadbolt for additional security, pull the door handle upward.
Altres funcions:
- Funció del timbre: The lock includes a doorbell feature.
- Guia de veu: Follow the voice prompts for easier setup and operation.
- Càrrega d'emergència: If batteries are completely drained, connect a power bank to the Micro-USB emergency charging port to temporarily power the lock and gain access.

Figure 5: Key components and features of the PINEWORLD Q303Plus Smart Door Lock.

Figure 6: The biometric fingerprint sensor in action, demonstrating rapid identification.
Manteniment
- Substitució de la bateria: The lock will provide a low battery reminder. Replace all R6 AAA batteries promptly when indicated to ensure continuous operation.
- Neteja: Netegeu la superfície del pany amb un drap suau i sec. Eviteu utilitzar productes de neteja abrasius o dissolvents que puguin danyar l'acabat o els components electrònics.
- Cura del sensor d'empremtes dactilars: Keep the fingerprint sensor clean and free of dirt or moisture for optimal performance.
- Clau mecànica: Store the mechanical key in a safe, accessible location outside the secured area for emergency use.
Resolució de problemes
| Problema | Causa possible | Solució |
|---|---|---|
| El bloqueig no respon. | Bateries esgotades. | Replace batteries. Use Micro-USB emergency charging if needed. |
| Empremta digital no reconeguda. | Fingerprint sensor dirty; unregistered fingerprint; dry/wet finger. | Clean sensor. Ensure finger is registered. Try again with a clean, appropriately moist finger. |
| Password not accepted. | Incorrect password entered; anti-peeping feature misunderstood. | Verify password. Ensure correct sequence is entered, even with random numbers. |
| RFID card not working. | Card not registered; card damaged. | Register the card. Try another registered card. |
| Handle is loose or not engaging. | Installation issue; internal mechanism problem. | Recheck installation steps. Contact customer support if issue persists. |
| Doorbell function not working. | Problema de connexió interna. | Ensure proper installation. Contact customer support. |

Figure 7: The PINEWORLD Q303Plus features an idle handle design to prevent common 'cat eye' unlocking methods.
Garantia i Suport
PINEWORLD offers a money-back guarantee within 10 days if you are not satisfied with the product. A 30-day return policy is available for quality-related issues.
The product includes 3 years of technical guidance and service. For any product-related questions or technical assistance, please feel free to contact PINEWORLD customer support via Amazon Message. We aim to respond within 24 hours.



