1. Introducció
This manual provides instructions for the installation, operation, and maintenance of the Fanvil i23S Audio Door Phone. The i23S is a vandal-resistant, SIP-enabled audio door phone system designed for security and communication in various environments. It integrates security, intercom, broadcasting, and access control functionalities, offering high-definition audio for clear communication. Its robust design, with IP65 and IK10 protection levels, makes it suitable for harsh outdoor conditions.
2. Informació de seguretat
Please read these safety instructions carefully before installation and operation to prevent damage to the device or injury to personnel.
- Seguretat elèctrica: All installation and repair work must be performed by qualified personnel. Ensure the power supply meets the device's requirements. Do not expose the device to water or moisture.
- Condicions ambientals: The device is designed for outdoor use with IP65 and IK10 ratings. However, avoid extreme temperatures, direct sunlight for prolonged periods, or corrosive environments.
- Manipulació: Manipuleu el dispositiu amb cura. Eviteu deixar-lo caure ni sotmetre'l a impactes forts.
- Neteja: Desconnecteu l'alimentació abans de netejar. Feu servir un drap suau i sec. No utilitzeu productes químics agressius ni netejadors abrasius.
- Modificacions: Do not attempt to modify or disassemble the device. Unauthorized modifications will void the warranty.
3. Contingut del paquet
Verifiqueu que tots els articles siguin presents i en bon estat en obrir el paquet. Si falta algun article o hi ha algun malmès, poseu-vos en contacte immediatament amb el vostre proveïdor.
- Fanvil i23S Audio Door Phone Unit
- Suport de muntatge
- Cargols i taps de paret
- Connector Cables (Ethernet, Power)
- Guia d'instal·lació ràpida
4. Descripció física
The Fanvil i23S features a robust metal casing designed for durability and vandal resistance. Below are the key components of the device.

Figura 4.1: Davant view of the Fanvil i23S Audio Door Phone, showing the speaker, microphone, numeric keypad, call buttons, and RFID card reader area.
- Ponent: Located at the top, for audio output during calls.
- Micròfon: Integrated for voice input during calls.
- Teclat numèric: For dialing numbers, entering access codes, or other functions.
- Botons de trucada: Typically includes a call button (handset icon) and possibly a cancel/back button.
- RFID Card Reader Area: Marked with "CARD" for proximity card access.
- Botó d'obertura de la porta: Often integrated or indicated by an icon, used to unlock a connected door.
- Indicadors d'estat: LEDs for power, network, or call status.

Figura 4.2: posterior view of the Fanvil i23S Audio Door Phone, illustrating the mounting plate and connection ports.
- Placa de muntatge: Used to secure the device to a wall or surface.
- Ports de connexió: Typically located on the rear or inside the unit, including Ethernet (RJ45) for network and PoE, and terminal blocks for power input, door lock control, and alarm inputs/outputs.
5. Configuració i instal·lació
This section outlines the general steps for installing and setting up your Fanvil i23S Audio Door Phone. Professional installation is recommended.
- Selecció del lloc: Choose a suitable outdoor location, typically near an entrance, ensuring clear line of sight and accessibility. Consider network cable routing and power availability.
- Muntatge:
- Secure the mounting bracket to the wall using the provided screws and wall plugs. Ensure it is level and firmly attached.
- Attach the i23S unit to the mounting bracket. Refer to the quick installation guide for specific mounting instructions.
- Cablejat:
- Connexió de xarxa: Connect an Ethernet cable from your network switch (preferably PoE-enabled) to the RJ45 port on the i23S. If PoE is not used, connect a separate power adapter (not included) to the power input terminals.
- Door Lock Connection: Connect the door lock control wires from the i23S to your electronic door lock system. Ensure correct polarity and voltage requisits.
- Alarm/IO Connections (Optional): Connect any external alarm sensors or output devices to the designated I/O terminals if required for your setup.
- Encès: Once all connections are secure, apply power to the device. The status indicator LEDs should illuminate.
- Configuració de la xarxa:
- Accedir al dispositiu web interfície mitjançant a web browser using its IP address. The default IP address can usually be found in the quick installation guide or discovered using a network scanning tool.
- Log in using the default administrator credentials (refer to the quick installation guide).
- Configure network settings (e.g., static IP or DHCP), SIP account details, and door access parameters.
- Integració del sistema: Integrate the i23S with your existing SIP PBX or IP intercom system. Configure extensions, call routing, and access control rules.
6. Instruccions de funcionament
This section describes the basic operation of the Fanvil i23S Audio Door Phone.
- Fer una trucada:
- To call a specific extension, enter the extension number using the numeric keypad and press the call button (handset icon).
- To call a pre-programmed number (e.g., reception), simply press the dedicated call button if configured.
- Respondre una trucada: When the i23S rings, the visitor can speak directly into the microphone. The person receiving the call on the internal phone can answer as usual.
- Obertura de la porta: During an active call, the internal user can remotely open the door by pressing a pre-configured digit on their phone (e.g., * or #). This feature must be configured in the i23S web interfície.
- Access Control (RFID/Keypad):
- Targeta RFID: Present a pre-registered RFID card to the "CARD" area on the device. If authorized, the door will unlock.
- Codi del teclat: Enter a valid access code using the numeric keypad. If authorized, the door will unlock.
7. Manteniment
Regular maintenance ensures optimal performance and longevity of your Fanvil i23S.
- Neteja: Periodically wipe the device's surface with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure no liquid enters the speaker or microphone openings.
- Actualitzacions de firmware: Check the Fanvil official website regularly for firmware updates. Keeping the firmware updated can improve performance, add new features, and address security vulnerabilities.
- Control ambiental: Ensure the device remains free from obstructions, excessive dirt, or debris that could affect its operation.
8. Solució De Problemes
This section addresses common issues you might encounter with the Fanvil i23S.
| Problema | Causa possible | Solució |
|---|---|---|
| El dispositiu no s'encén. | No power supply; faulty cable; PoE not active. | Check power connections. Ensure PoE switch port is active or external power adapter is working. |
| No es poden fer ni rebre trucades. | Network issue; SIP registration failure; incorrect configuration. | Verify network connectivity. Check SIP account registration status in the web interface. Ensure correct SIP server and account details. |
| La porta no es desbloqueja. | Incorrect wiring; faulty lock; incorrect access code/RFID card; configuration error. | Check door lock wiring and power supply to the lock. Verify access codes and RFID card registration. Review door release settings in the web interfície. |
| Mala qualitat d'àudio. | Network congestion; microphone/speaker obstruction; faulty hardware. | Check network bandwidth. Ensure microphone and speaker are clear of debris. If problem persists, contact support. |
9. Especificacions
Key technical specifications for the Fanvil i23S Audio Door Phone.
- Model: i23S
- Marca: Fanvil
- Línies SIP: 2
- Nivell de protecció: IP65 (Water and Dust Resistant), IK10 (Vandal Resistant)
- Material: Metall
- Color: Negre
- Font d'alimentació: Corded Electric (PoE or external power adapter)
- Pes de l'article: 3.98 lliures (1.81 quilograms)
- Dimensions del paquet: 12.17 x 6.97 x 4.69 polzades
- Dispositius compatibles: VoIP services, telephone networks (e.g., PSTN, ISDN)
- Tipus de marcador: Teclat únic
- Tipus de contestador: Digital
- Capacitat de trucada de conferència: Bàsica
- Data de primera disponibilitat: 14 de gener de 2019
10. Garantia i Suport
For warranty information, please refer to the warranty card included with your product or visit the official Fanvil website. Technical support is available through your vendor or Fanvil's official support channels. Ensure you have your product model number (i23S) and purchase details ready when contacting support.
Fabricant: Fanvil





